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Check out the newest job postings here (5/4/23 and later)!

The jobs below were posted prior to 5/3/23:

MONTGOMERY COLLEGE - Financial Aid Specialist

13 Apr 2023 12:32 PM | Jocelyn Lowry

Montgomery College, Office of Financial Aid, Central Services, has a need for two full-time Financial Aid Specialists. The work schedule is Monday – Friday, between 8:30 a. m to 5:00 p.m. Some nights and weekends maybe required.

This is a bargaining, non-exempt, grade 25 position. For non-exempt positions, you are not eligible to work a secondary job at Montgomery College. Montgomery College promotes and creates a working and learning environment rooted in the basic tenets of fairness, diversity, and inclusiveness.

Duties include but are not limited to:

·        Advise students and their family representatives regarding financial aid regulations, application policies and procedures, methods used to determine eligibility, specific program requirements and limits, disbursement and appeal procedures, requirements for continued eligibility, and related financial matters.

·        Assist students in completing the application process.

·        Evaluate financial aid applications and determines financial aid eligibility in accordance with state, federal and institutional policies governing financial aid.

·        Assist students in completing the application process.

·        Award financial aid to eligible students using established guidelines.

·        Maintain statistical data and review generated reports.

Required Qualifications:

·        Associate’s degree.

·        Three years of experience in working in a student Financial Aid Office, or the equivalent combination of education, training, certification and/or experience that provides the required knowledge and expertise to perform the essential functions of the job. 

·        Working knowledge of current Student Financial Aid Office policies and procedures, state and federal financial aid regulations and policies, and institutional policies governing financial aid.

·        Strong customer service experience and skills for public interactions.

·        Skilled in interpersonal relations (including serving a diverse community) with ability to effectively communicate, verbally and in writing, and work effectively with others within and outside of the institution.

·        Ability to establish and maintain effective professional relationships.

·        Thorough knowledge of office procedures ad practices with ability to set priorities and handle multiple tasks in a demanding office environment. 

·        Proficiency in using Microsoft Office Suite.

·        Eligible applicants must currently be authorized to work in the United States and not require employer visa sponsorship

Preferred Qualifications:

·        Experience in a college or university financial aid office with Title IV funding experience.

·        Experience working with student loan programs

Salary Range $26.88 to $34.93 per hour. Initial salary placement is based on candidate experience and internal equity. Please note: New hires are typically placed between the minimum and midpoint of the salary range.

Application Process:

·        Click Here to apply online

·        Cover letter is preferred.

·        Initial salary placement is based on internal equity and relevant candidate experience.  Please include a complete resume/application including all relevant or related experience. 

·        Participation in a retirement plan. If you are retired from the Maryland State System, you may not enroll in either the pension, or optional retirement plan, per state law.

As a condition of employment, the following are required at the time of hire:

·        Successful completion of a background check and degree verification (if applicable).

·        For international degrees, you must provide US degree equivalency verified by a nationally recognized credential evaluation service.

·        Participation in a retirement plan. If you are retired from the Maryland State System, you may not enroll in either the pension, or optional retirement plan, per state law.

As a condition of employment, the following are required at the time of hire:

·        Successful completion of a background check and degree verification (if applicable).

·        For international degrees, you must provide US degree equivalency verified by a nationally recognized credential evaluation service.

·        Participation in a retirement plan. If you are retired from the Maryland State System, you may not enroll in either the pension, or optional retirement plan, per state law.

Our benefits package includes: generous paid vacation, sick, paid holidays, medical, dental, vision, group legal benefits, professional development, retirement plan, educational assistance, tuition waiver for employee and dependents, wellness programming including onsite gyms, pools and classes.

Closing Date

Open Until Filled

 

Assistant Director Financial Aid

30 Mar 2023 5:25 PM | Emily Fultz

Posted until filled.

Salary commensurate with experience.

The School of Medicine and Health Sciences (SMHS) Office of Financial Assistance serves the M.D. student population and supports the values and mission of the SMHS and the University. The functions of the office include: helping students to finance their education, providing financial literacy programming, managing scholarship programs, counseling, and working with offices within the SMHS, GWU and outside agencies such as the Department of Education, national and regional associations to improve service to our students.

This Assistant Director Financial Aid position provides advice, counsel, and exceptional service in processing complex financial aid requests in accordance with university and federal guidelines. The core responsibilities of this role are to work closely with management to support the team, to evaluate and analyze financial information submitted by applicants to determine eligibility for assistance and to determine the appropriate award for scholarships, grants, and college work-study, to address initial escalations, and to counsel and advise applicants and parents about available financial aid opportunities.

This position will also lead some technical aspects of the financial aid programs and provide reporting to management, will collaborate with management to implement short- and long-term goals, and will process and package requests for financial aid. This position may also investigate complex financial aid/loan discrepancies and student accounts for accuracy, evaluate students’ academic performance to ensure satisfactory academic progress, and respond to inquiries and research and resolve problems. Often this role serves as an escalation point for complex issues/concerns, providing operational coaching with less senior members and often works with leadership to evaluate policies, implement changes, as well as forecasting projections.

·        Analyze and Determine Eligibility for Financial Aid Packaging. Exercises professional judgement in performing needs analysis, verification, and eligibility confirmations when approving/evaluating financial aid awards, and provides input on financial aid appeals. Manages the escalation of packaging problems and appeals

·        Investigates discrepancies in student application and accounts for accuracy and responds to inquiries to resolve problems. Counsels and advises students, parents and staff on financial matters and escalates issues as needed to leadership.

·        Evaluates student performance to monitor federal loan compliance with regard to student satisfactory academic progress (SAP). Counsels students and documents their understanding of SAP requirements.

·        Manages Physician Assistant and Post-Baccalaureate Program outreach and special projects as needed.

·        Maintains expertise in all areas of financial aid to ensure the office can plan and react positively to changing federal, state and institutional policies that affect student financial assistance. Incumbent is required to participate in state, regional and/or national associations as a contributing member.

·        Collaborates with management on short- and long-term goals as well as evaluating policies, implementing changes, forecasts projections.

·        Provides coaching to less senior staff members.

·        Manages technical aspects of the FAMS programs and reports to management.

Performs other work-related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

Minimum Qualifications:

Qualified candidates will hold a Bachelor’s degree in an appropriate area of specialization plus 2 years of relevant professional experience, or, a Master’s degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

Preferred Qualifications:

·        This position requires the ability to verify and assess student eligibility for financial and to make evaluative judgments, to know federal/state laws and regulations, as well as institutional policies regarding financial aid for students. The ability to investigate/analyze information in order to draw conclusions, and strong interpersonal and communication skills to work effectively with a wide range of constituencies in a diverse community, are other attributes required of the position. ·        Advanced degree preferred ·        2-5 years in federal financial aid ·        Preferred experience working with graduate students in person and virtually ·        2 years working with Ellucian financial aid products (colleague/banner financial aid) preferred. ·        Experience in team and data management is highly desirable.

Special Instructions to Applicants:	Employer will not sponsor for employment Visa status
Quick Link for Posting:	https://www.gwu.jobs/postings/99351

 

College of Southern Maryland - Assistant Director, Processing

22 Mar 2023 11:18 AM | Christian Zimmermann

Position Summary

The Assistant Director - Processing supports the director in the administration of a comprehensive program of student financial assistance for all campuses of the college. This includes U.S. Department of Education (ED) sponsored Title IV programs, student work-study employment, state, institutional, CSM Foundation and private sources. Also, he/she acts as the director in his/her absence.

To apply, visit: https://www.schooljobs.com/careers/csmd

Located 45 minutes from the Nation’s Capital, nestled in a history-rich community of southern Maryland, The College of Southern Maryland (CSM) is a two-time Aspen Award-winning institution (top 15% of Community Colleges) with academic programs in over 100 disciplines. CSM is among America’s top 100 producers of Minority Associate Degrees in twenty categories, according to Diverse Issues in Higher Education.  CSM offers excellent health insurance benefits; State Retirement Pension plan; wellness programs; Code Green early closure Fridays in the summer; college closure for spring break and several major holidays, including the week between Christmas and New Year; and for several days in March for Spring Break.  We are an innovative institution committed to student success and well known for our flexibility to meet student and community needs.

The College of Southern Maryland conducts background checks in order to ensure the safety and well-being of the College's staff and students.  The final candidate for this position will be subject to the following background checks:  Criminal History Check and Sex Offender Registry Check. 

This position is open until filled.  The College of Southern Maryland is an Equal Opportunity Employer. 

Specific Duties and Responsibilities

·        As part of the FAD leadership team, implements college policies and procedures for designated areas of student financial assistance, including satisfactory academic progress, verification, college awards (grants/scholarships), state awards, the processing of all educational loans and monitoring the Pell Grant program.

·        Ensures a high level of customer service is upheld throughout the office to include in person, phone and e-mail.

·        Assists director with the production, submission and maintenance of any and all institutional reports to appropriate agencies relating to the above-mentioned programs.

·        Works with data collection and queries this data to produce reports for analysis.

·        Oversees annual setup in Colleague, including, but not limited the creation of the financial aid year, communication codes, financial aid application rules & document requirements. 

·        Oversees the specialist staff who are responsible for frontline operations, both in person and over the phone. Specialist staff are responsible for the processing of FAFSA applications, verification documentation and other financial aid documents.

·        Oversees part time & student assistant / FWS staff, as applicable. 

·        Responsible for the awarding and management of the Federal Work Study (FWS) program. Is responsible for coordinating the successful administration of the FWS across multiple CSM departments, including HRD, PAY, SES and OPP.

·        Reconciles FWS program earnings to ensure CSM remains compliant with ED regulations including community service and tutoring requirements.

·        Primary verification specialist, responsible for processing of financial aid applications selected for verification and ensuring compliance with ED verification processing requirements. 

·        Maintains contact with faculty, department chairs, and staff relating to the Financial Aid. Works closely with the Registrar, Admissions, Bursar, Athletic offices.

·        Involved with professional organizations to maintain updated material as it relates to Financial Aid. 

·        Ensures coordinated services to students as a member of the Student Equity and Success division.

·        Ensures continued compliance of ED and Maryland Higher Education Commission (MHEC) guidelines and requirements relating to federal student assistance programs.

·        Responsible for maintaining office budget and supplies. Assists the Director with the scholarship & grant budget.

·        In the absence of the Director, attends meetings to represent FAD.

·        Maintains contact with faculty, department chairs, and staff relating to the Financial Aid. 

Additional Duties:

·        Performs other related work as required.

Minimum Education and Training

·        Bachelor’s Degree

·        5 years of relevant experience, higher education preferred

Minimum Qualifications and Standards Required

Knowledge, Skills and Abilities:

·        Ability to work independently with professional integrity and discretion.

·        Ability to organize and prioritize extensive workload daily.

Physical Requirements:

 

The work is light work which requires exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects. 

 

The University of Baltimore - OFA Functional Coordinator

15 Mar 2023 9:24 AM | Thomas Healy

Office of Financial Aid Functional Coordinator

Vacancy number 301328

Position Type: Regular, full-time exempt position with full, competitive benefits package
Opens: 03/10/23     Closes: Open Until Filled

Salary: Commensurate with qualifications

• excellent tuition remission benefits
• outstanding health benefits plans and rates
• at least 11 paid holidays each year
• 40 days of annual, personal, and sick leave each year, including 20+ annual leave days
• great retirement plans

The Functional Coordinator for the Office of Financial Aid is directly responsible for student information system setup (SIS), processes, and procedures in Oracle PeopleSoft 9.2 Campus Solutions for the Office of Financial Aid (OFA). This position contributes to the mission of the University by maintaining a system that effectively facilitates the receipt of applications for financial aid, merging internal and external data which culminates in the awarding and disbursement of institutional, state, and federal financial aid funds. Pre and post disbursement, the Functional Coordinator is responsible the integrity and accuracy of data and application processing through efforts to protect the confidentiality of applications, producing accurate and timely monitoring reports, developing and running queries to validate processing status and to facilitate and meet internal and external reporting requirements. The Functional Coordinator serves as the primary resource for configuration, maintenance and support of financial aid functions in the student information system, including importing application data from external sources and exporting relevant financial aid data and results to external organizations which include the US Department of Education, the Maryland Higher Education Commission, state and federal audit organizations, and national higher education survey organizations (US News and World Report). The Functional Coordinator is responsible for working with UBalt Office of Technology Services (OTS) partners to apply annual updates required by federal and/or state regulations.  This includes setup, acceptance testing for software updates/upgrades, and the development of queries to insure data integrity. Additionally, this position serves as the technical resource in OFA for all matters pertaining to Oracle PeopleSoft, including troubleshooting setup and data in areas peripheral to OFA such as admissions, student accounts and course registration. Finally, the Coordinator supports additional OFA-related software systems by managing appropriate workflows in the document imaging system, the UBalt CRM (Salesforce), and other secondary systems within the UBalt environment.

We look forward to receiving your required electronic application with a cover letter and resume and learning about your interest in and qualifications for our vacancy.  Please save your required cover letter and resume as one document (please make the file name short and without spaces or special characters) and attach it in the resume location. To apply, visit http://www.ubalt.edu/candidate_gateway/erecruit.html. Additional instructions below.

Key Functions/Responsibilities/Tasks:

System Maintenance, Processing and Support: Sets up and maintains Office of Financial Aid (OFA) modules functionality administrative systems such as the student information system (SIS), and provides support to other staff as necessary.

•    Performs routine maintenance of external application uploads and revisions from the US Department of Education or similar related entities
•    Adds new setup, as required, to financial aid or other secondary related systems and service indicator table
•    Serves as the primary technical resource for OFA for all matters pertaining to Oracle PeopleSoft, including assistance in trouble-shooting setup in areas peripheral to but integrated with OFA, especially Admissions, Bursar, and Records and Registration, escalating support requests to OTS and/or the Director of Financial Aid as necessary
•    Manages processes and workflows in all enterprise technology tools like document imaging, electronic signatures, etc.  
•    Coordinates both internal and external file sharing of financial aid related data
•    Performs system setup and testing of OFA enhancements and modifications as well as any other enhancements and modifications for other units with downstream impact for the OFA. Maintains and/or compiles from other users up-to-date system procedures for financial aid processes, including development and maintenance of a financial aid data dictionary

Data Documentation and Requests: Oversees the development and maintenance of data documentation in support of consistent and accurate responses to information requests.

•    Following University policies and standards, develops, publishes, and maintains a database for the guidelines of the OFA
•    Serves as the primary contact for all data and report requests to the OFA
•    Develops, maintains, and runs queries as requested or needed for internal and external reporting to University stakeholders

Software Testing and Acceptance: Oversees testing by office staff of OFA-related technology systems in support of successful error free financial aid processing.

•    Develops and maintains test plans for all existing and new software systems
•    Develops and implements test plans for new system modifications or process implementations
•    Manage system testing of OFA processes during routine upgrade cycles
•    Coordinates testing of Oracle PeopleSoft records bundle
•    Responsible for verifying accuracy and reliability of Oracle PeopleSoft delivered bundle updates

Survey/Data Collection and Reporting: Supports and validates internal and external data collection resulting in accurate internal and external reporting.

•    Develops and maintains processes for collection and validation of data
•    Assists with updating external reporting using financial aid data
•    Updates other reports requiring financial aid data
•    Coordinates testing of Oracle PeopleSoft financial aid bundle
•    Coordinates testing and application of new state or federal financial aid systems enhancements or changes.

Serves as a backup to the Enrollment Management Operations team which includes other duties as assigned.

Provides customer service to prospective/current students and families and UBalt staff or faculty.

Required Education:
Bachelor’s degree

Required Experience:
Three years of progressively responsible experience with information systems, related query, and process maintenance.

Preferred Education:
Baccalaureate degree in related field/discipline that coordinates with/applies to the responsibilities of the position.

Preferred Experience:
•    5 years of progressive student information system experience
•    Experience working in higher education with a variety of software solutions related to financial aid or other student enrollment software applications.

Required Knowledge, Skills and Abilities:

Knowledge of higher education enterprise resource planning (ERP) systems setup and processes as they relate to financial aid.

Excellent communication skills; verbal, written and electronic.

Ability to work independently and to multi-task in a fast-paced environment.

Stays current with emerging technology; seeks opportunities to apply available technology to improve department results/service delivery.

Is results-oriented; takes accountability for completing work assignments; meets commitments and deadlines.

Responds with appropriate urgency to requests for information and/or assistance.

Effectively follows university policies without alienating customers.

Develops effective working relationships inside and outside immediate work area.

Contributes ideas and shares information within and across work groups; shares lessons learned, documents processes.

Displays cooperative and open-minded behavior in working with others.  

Takes responsibility for continuous process performance improvement.

Constructively voices new ideas; persists; takes extra steps to anticipate and overcome possible situations which could negatively impact students.  

Ability to work independently and to multi-task in a fast-paced, multi-system environment which often is running two to three years of processing concurrently.

The University of Baltimore ("UBalt" or "University") does not discriminate on the basis of sex, gender, race, religion, age, disability, national origin, ethnicity, sexual orientation, gender identity, or other legally protected characteristics in its programs, activities or employment practices. UBalt is an Equal Opportunity/Affirmative Action/ADA Compliant Employer & Title IX Institution.

We appreciate your interest in our recruitment. Please review the information below before you visit http://www.ubalt.edu/candidate_gateway/erecruit.html to apply.

We need to receive your electronic application in our system by the vacancy closing date in order to consider you for the vacancy.  Information follows about submitting the electronic application and attaching your required cover letter and resume.

Applicant Instructions: Using Candidate Gateway to View and Apply for UBalt Vacancies

The Candidate Gateway system serves as your connection to The University of Baltimore’s job application process. It is a free, safe and secure way for you to apply for the job you want, and it allows the Office of Human Resources to maintain accurate records. Your use of the system does not require you to surrender any of your rights to privacy or confidentiality during the application process. Only qualified members of UBalt’s Human Resources team and members of the relevant search committee can access your application information. The search committee will not have access to any information you provide to HR for affirmative action reporting purposes.

Please read and print the information below before you apply, and refer to it as you enter your application.

NAVIGATION

A - COVER LETTER AND RESUME ATTACHMENT AND UPLOAD

Before you apply:

• Save one PDF or Word file with your cover letter, resume, and any additional information you would like to have considered.

When you apply:

•In Candidate Gateway: Click “Browse” to access the Word or PDF document you saved with all of your documents.
•Then, click “Upload” to attach it.
•Click “Continue” to continue the application process.

B - ENTER DATA ON THE FOLLOWING PAGES:

Each page shows this display:
Previous Save Submit Close Application Careers Home NEXT

above and below the required data for the four categories shown above.

Click “Save” to save the data you entered on that page. The message “You have successfully submitted your job application.” confirms only that you entered that page of information into the system. You must click “Next” to continue and complete the entire application process.

1. Current and Prior Employment/Work Experience:

•Enter employment information relevant to your position of interest.
•You can use the first day of the month wherever dates are required.
•After you enter your work experience, click “Save,” then click “Next.”

2. Education/Education History and References:

•Use the dropdown to enter your highest education level.  Entering this information is required.
•Then, only college and university information is required. Click the plus sign to the left of the “Postsecondary Education” link to enter that information.
•For country, enter USA or click the hourglass to select another country.
•You can use the first day of the month wherever dates are required.
•Click the plus sign to the left of "References" to enter two professional references.
•After you enter your education information and references, click “Save,” then click “Next.”

3. How did you find out about us/how did you find out about the job?

•After you enter this information, click “Save,” then click “Next.”

4. Online Questionnaire/Application Questionnaire: Answer the questions requiring a yes or no response. After you answer them, click “Submit.” This leads you to the Submit Online Application page.

C – SUBMIT ONLINE APPLICATION

To apply for your selected job: When you reach the “Submit Online Application” page shown below, you must click “I agree to these terms” and then click the “Submit” button at the end of the screen. After you click “Submit,” then you will see this information at the top of your screen:

My Applications
Thank you for your interest in employment at The University of Baltimore. HR will process your application documents for the search committee’s consideration.
Note: This screen will also show additional information about the selection process and Office of Human Resources contact information.

Questions/Help
If you have trouble viewing our job postings or applying for the vacancy, contact ubhrcareers@ubalt.edu for assistance.

TO APPLY:

External applicants: Review the vacancy announcement at http://www.ubalt.edu/candidate_gateway/erecruit.html and click the external applicant link to apply.

Internal applicants (students taking classes at UBalt and current employees) with login and password for MyUBalt: use the internal applicant link, log into MyUBalt, then click the “View or Apply for Job Positions” link on the left.

http://www.ubalt.edu/hr
•Never use the Internet Explorer “Back” and “Forward” arrows to navigate. You will lose the information you have submitted.
•To navigate between pages, use the “Next,” “Previous,” and “Return to Previous Page” buttons.
•Use the “Save” button to save your information so you can return to it later and complete your application. Using “Save” does not complete the process to apply for a job opening.

The University of Baltimore ("UBalt" or "University") does not discriminate on the basis of sex, gender, race, religion, age, disability, national origin, ethnicity, sexual orientation, gender identity, or other legally protected characteristics in its programs, activities or employment practices. UBalt is an Equal Opportunity/Affirmative Action/ADA Compliant Employer & Title IX Institution.

 

The University of Baltimore - Associate Director of Financial Aid

15 Mar 2023 9:19 AM | Thomas Healy

Vacancy number 301327

Position Type: Regular, full-time exempt position with full, competitive benefits package
Opens: 03/10/23     Closes: Open Until Filled

Salary: Commensurate with qualifications

• excellent tuition remission benefits
• outstanding health benefits plans and rates
• at least 11 paid holidays each year
• 40 days of annual, personal, and sick leave each year, including 20+ annual leave days
• great retirement plans

As a member of the Office of Financial Aid team, this position is primarily responsible for providing quality Financial Aid services for students, external partners, and the UBalt community.  This is accomplished through daily supervision and direction of staff, management of complex communication, reporting and processes, interpreting and complying with policies and regulation. This position must ensure accurate and timely support of UBalt’s prospective and current students and high quality response to students’ scholarship and financial aid needs.  The incumbent must successfully manage the multiple functions required of these offices to support recruitment, enrollment and retention.  This position leads the Office of Financial Aid counseling, and is also responsible for supporting a seamless, efficient enrollment and retention services delivery model.  This position develops and maintains documentation and conducts training for employees. This position manages the monthly reconciliation of all financial aid programs to ensure the integrity of aid disbursements and reporting. The Associate Director serves as the backup for the Director of Financial Aid as needed.

We look forward to receiving your required electronic application with a cover letter and resume and learning about your interest in and qualifications for our vacancy.  Please save your required cover letter and resume as one document (please make the file name short and without spaces or special characters) and attach it in the resume location. To apply, visit http://www.ubalt.edu/candidate_gateway/erecruit.html. Additional instructions below.

Key Functions/Responsibilities/Tasks:

Work closely with OFA, Admission, Office of the Bursar, and Office of Records and Registration teams to ensure that all services and communications related to scholarships and financial aid, which are critical to recruitment, retention, and enrollment success, are accurate and timely.  This includes financial aid award and status updates, verification communications, scholarship status updates and communications, timely reminders related to scholarship, grant, and financial aid deadlines/calendars, registration reminders, graduation, certifications, aid disbursement dates and deadlines, and ongoing proactive outreach to students regarding financial aid and enrollment at UBalt. The Associate Director is also responsible for building/maintaining high touch relationships between prospective/current students and families and UBalt staff or faculty.

Support, implement, monitor and maintain combined/coordinated/seamless services for OFA and Bursar’s Office. This includes the Office of Financial Aid follow-up related to aid adjustments and disbursements, financial aid reductions or loss and the timeliness and implications of financial aid adjustments.

Support, implement, monitor and maintain combined/coordinated/seamless services for OFA and Records including: joint institutional enrollment policies and processes which impact financial aid (Study abroad, consortium agreement or IIR); financial aid follow-up as it relates to schedule adjustments or changes of status (full-time to part-time, withdrawals, etc.,); institutional policy and process (academic progress, Satisfactory Academic Progress, retention, Return to Title IV calculation) as they impact financial aid; monitoring and reporting on students’ satisfactory academic progress, retention; financial aid reductions or loss and the timeliness and implications related to these; loan eligibility information and in-school deferments; process to defer, release of defaults, NSLDS reporting

Work closely with the Enrollment Management Leadership Team to develop clear and concise training sessions and documentation, procedures for inter-office processes such as loan certifications, data entry, enrollment certifications, consortium agreements and inter-institutional registration processing, and general PeopleSoft functional knowledge.

Develops and oversees documented programs for the monthly reconciliation of Federal Aid programs, MHEC programs, and private loan awards.
•    Develops, maintains and runs queries, resolving identified discrepancies between Federal, State, Institutional, and Private scholarship, grant, and loan databases to ensure the integrity of financial aid disbursements, reconciliation and reporting
•    Responsible for troubleshooting disbursement error reports to resolve student issues in Oracle and external systems
Coordinates monthly state and federal drawdowns with University Comptroller

Conduct appropriate research and analysis of Financial Aid policy issues, and be fully informed as to federal and state regulation so that same is imparted accurately to staff.  Ensure that all office policies and awarding practices are within the federal and state regulatory requirements and guidelines.

Communicate with campus community and external audiences regarding financial aid programs and services.  Assist Admission Offices and other department with recruitment, retention activities and special events.  Schedule staff to be available for special events such as Admissions recruitment programs, off-site recruitment events, evening and weekend recruitment sessions, etc.

Required Education:
Bachelor’s Degree in Accounting, Finance, Business or other related field/discipline

Required Experience:
Five years of progressively responsible experience in financial aid, with some experience involving personnel supervision.   Experience within an ERP system environment.

Preferred Education:
Master’s Degree in Accounting, Finance, Business or other closely related field/discipline

Preferred Experience:
Demonstrated experience with managing projects in higher education. Experience with the Oracle PeopleSoft Campus Solutions financial aid module in a public 4-year higher education institution. Experience with document imaging and other administrative support systems. Experience working with MHEC programs.

Required Knowledge, Skills and Abilities:
Knowledge and demonstrated ability to manage Title IV financial aid programs with an emphasis on compliance and reconciliation through the Common Origination and Disbursement (COD) interface. Must possess a solid understanding of and ability to adapt to changing federal and state regulations. Must be able to effectively communicate complex ideas to various audiences. Must have effective task and time management abilities. Ability to manage multiple projects to meet deadlines is critical. Ability to provide training, support and development of a professional team that delivers high quality customer service. Ability to develop relationships with internal technology professionals and external vendors to ensure the continuation of essential services and compliance with University, state, and federal security policies.

The University of Baltimore ("UBalt" or "University") does not discriminate on the basis of sex, gender, race, religion, age, disability, national origin, ethnicity, sexual orientation, gender identity, or other legally protected characteristics in its programs, activities or employment practices. UBalt is an Equal Opportunity/Affirmative Action/ADA Compliant Employer & Title IX Institution.

We appreciate your interest in our recruitment. Please review the information below before you visit http://www.ubalt.edu/candidate_gateway/erecruit.html to apply.

We need to receive your electronic application in our system by the vacancy closing date in order to consider you for the vacancy.  Information follows about submitting the electronic application and attaching your required cover letter and resume.

Applicant Instructions: Using Candidate Gateway to View and Apply for UBalt Vacancies

The Candidate Gateway system serves as your connection to The University of Baltimore’s job application process. It is a free, safe and secure way for you to apply for the job you want, and it allows the Office of Human Resources to maintain accurate records. Your use of the system does not require you to surrender any of your rights to privacy or confidentiality during the application process. Only qualified members of UBalt’s Human Resources team and members of the relevant search committee can access your application information. The search committee will not have access to any information you provide to HR for affirmative action reporting purposes.

Please read and print the information below before you apply, and refer to it as you enter your application.

NAVIGATION

A - COVER LETTER AND RESUME ATTACHMENT AND UPLOAD

Before you apply:

• Save one PDF or Word file with your cover letter, resume, and any additional information you would like to have considered.

When you apply:

•In Candidate Gateway: Click “Browse” to access the Word or PDF document you saved with all of your documents.
•Then, click “Upload” to attach it.
•Click “Continue” to continue the application process.

B - ENTER DATA ON THE FOLLOWING PAGES:

Each page shows this display:
Previous Save Submit Close Application Careers Home NEXT

above and below the required data for the four categories shown above.

Click “Save” to save the data you entered on that page. The message “You have successfully submitted your job application.” confirms only that you entered that page of information into the system. You must click “Next” to continue and complete the entire application process.

1. Current and Prior Employment/Work Experience:

•Enter employment information relevant to your position of interest.
•You can use the first day of the month wherever dates are required.
•After you enter your work experience, click “Save,” then click “Next.”

2. Education/Education History and References:

•Use the dropdown to enter your highest education level.  Entering this information is required.
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The University of Baltimore ("UBalt" or "University") does not discriminate on the basis of sex, gender, race, religion, age, disability, national origin, ethnicity, sexual orientation, gender identity, or other legally protected characteristics in its programs, activities or employment practices. UBalt is an Equal Opportunity/Affirmative Action/ADA Compliant Employer & Title IX Institution.

 

Towson University - Associate Director, Systems & Technology

8 Feb 2023 3:10 PM | David Horne

JOB SUMMARY

Towson University (TU) is one of the nation’s top 100 public universities. Located north of Baltimore, TU currently enrolls over 22,000 students and is the second-largest university in the prestigious University System of Maryland. Towson University values diversity and fosters a climate that is grounded in respect and inclusion to cultivate the intellectual and personal growth of the entire university community.

The Associate Director - Systems & Technology will serve as the Financial Aid administrator of the university’s automated Student Administration System (PeopleSoft). Develop and enhance automated business processes to improve the delivery of financial aid. Develop functional specifications for software customizations and test all new Financial Aid software functionality, customizations, and upgrades. Serve as Financial Aid functional lead on on-going software maintenance and software upgrade projects.

RESPONSIBILITIES

Serve as Financial Aid administrator of the university’s financial aid system.

·        Build, maintain, and modify all Financial Aid system tables and rules.

·        Analyze system performance within the Financial Aid Office.  Troubleshoot and resolve Financial Aid system issues.

·        Work with Office of Technology Services and Oracle to resolve Financial Aid system issues. Includes researching issues, determining the cause of issues. Submit OTS help tickets and Oracle Service requests when issues require updates from OTS or Oracle.

·        Develop various PeopleSoft queries and Access programs to support financial aid business activities.

·        Test all software upgrades and modifications.

·        Build, schedule, and maintain all Financial Aid PeopleSoft jobs.

·        Update job parameters and specifications for each aid year or term as needed.

·        Develop functional specifications for software customizations, and work with OTS staff to develop, test, and implement these customizations.

·        Analyze software functionality and develop new automated business processes based on software capabilities.

·        Develop and maintain all security roles and permissions for Financial Aid staff and other employees accessing financial aid data.

Serve as Financial Aid functional lead on software maintenance and upgrade projects. 

·        Document all Financial Aid business processes and reports

·        Receive PeopleSoft training

·        Prepare Test Scripts to be used to test all functionality

·        Coordinate and participate in meetings to review software functionality

·        Build any new setup required

·        Analyze, and test new software

·        Train office staff on new software

Develop, maintain, and modify automated financial aid award packaging equations and plans used for mass packaging of financial aid awards.

·        Develop automated packaging equations and plans based on the University’s packaging philosophy and goals and Federal and State guidelines.

·        Update and modify these equations and plans each year or as needed.

·        Test the mass packaging process to ensure students are being packaged according to Federal guidelines and university requirements.

·         Develop and execute all business processes associated with mass packaging.

Develop and enhance automated business processes.

·        Analyze software functionality and develop new automated business processes based on software capabilities and office needs.

·        Collaborate with other members of management team to refine and improve office procedures.

·        Work with offices to ensure effective interactions between the aid system and other university systems.

Manage the Technology Unit and supervise the Assistant Director for Federal Loans & Pell Grants and the Information Technology Data Control Clerk.

QUALIFICATIONS AND SKILLS

·        Bachelor’s Degree

·        Four years of financial aid experience.

·        Knowledge and experience administering Financial Aid software systems.

·        Knowledge of the Department of Education Electronic Data Systems.

·        Knowledge of financial aid office policies and procedures and aid program regulations including Federal Direct Loan, Federal Pell Grant, Federal Campus based programs, and state and university program guidelines.

·        Excellent problem-solving and critical thinking skills.

·        Must be able to multitask and prioritize work.

·        Excellent customer service, teamwork, and communications skills.

·        Strongly prefer candidates with experience administering Oracle PeopleSoft Campus Solutions financial aid system.

Telework may be available for this position up to two days per week following the completion of 90 days of service in good standing.

SALARY AND BENEFITS

Competitive salary and full University benefits that include 22 days of annual leave, up to 14 holidays, personal and sick days; excellent health, life, and retirement plans; and tuition remission. To learn more about our benefits, please click here. TU also offers a variety of great perks and discounts, which can be found here.

If you are motivated, innovative and team-oriented, we would love to hear from you. 

For consideration, please submit a cover letter and resume with your online application.

This position will be open for a minimum of 14 days. 

The safety of our students, faculty, staff, and neighbors has been our top priority and the focus of every one of our decisions since the earliest days of the COVID-19 pandemic. Therefore, the University System of Maryland (USM) has strongly encouraged full COVID vaccination and up-to-date booster shots (when eligible) for all faculty, staff, and students at all schools in the USM as both a reasonable and necessary means of protecting our health and safety.

Application Link:  https://towson.taleo.net/careersection/ex/jobdetail.ftl?job=2300002T&lang=en

Organization: Division of Enrollment Management

Primary Location: Main Campus

Contact:  David Horne, Director, Financial Aid Office