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JOB POSTINGS

Welcome to the Job Postings Forum, the place for Tri-State members to explore job opportunities within the region and share news of job vacancies. 

Job seekers: Scroll the list of Job Postings below to view current opportunities.

Hiring managers: Login through the membership portal and click the "Add Post" button to submit a new job posting.

In the Subject line, include

(1) the name of your institution and

(2) the job title.


Copy and paste the details of the job announcement into the Body section. Be sure to include the following information as members are typically interested in viewing: 

  • Job Title
  • Hiring Institution/Agency
  • Web address or link to employer's website
  • Salary range
  • Location
  • Application Deadline
  • Description
  • Desired Qualifications
  • Instructions for job applicants
  • Contact for additional information




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  • 24 Oct 2019 6:01 PM | Anonymous

    Job Title

    Assistant Director, Financial Aid Outreach

    Hiring Institution/Agency

    Johns Hopkins University

    Web address or link to employer's website

    https://jobs.jhu.edu/job/Baltimore-Assistant-Director%2C-Financial-Aid-Outreach-MD-21218/603123200/

    Salary range

    Commensurate with Experience

    Location

    Homewood Campus 

    Application Deadline

    Remain open until filled. 

    Description

    The Office of Student Financial Services at Johns Hopkins University seeks to hire an Assistant Director, Financial Aid Outreach to help support the university’s mission to bring the most talented, creative, and ambitious students to the Hopkins community regardless of financial circumstances. Reporting to the Associate Director for Client Services and Outreach, this position will serve as one of three primary outreach coordinators for financial aid. The ideal candidate is a highly motivated and innovative professional, with outstanding interpersonal skills, a commitment to the principles of access and diversity, and providing the best customer service and student support experience to our families. S/he will create and deliver financial aid literacy training to prospective and current students, serve as the primary point of contact for the daily coordination and troubleshooting of student financial concerns, review of special circumstances and appeals, and perform regular outreach to students with incomplete application materials.  S/he will provide ongoing financial aid counseling to students and families in all phases of the financial aid application process, work collaboratively with other staff members in the financial aid office, as well as other JHU organizational units as needed.  S/he will also coordinate outreach efforts to undergraduate students to help facilitate the on-time disbursement of financial aid, giving special attention to vulnerable student populations, such as first generation and low income college students and students on financial aid warning and probation. This position will also help identify areas for increased efficiency and improved workflow associated with the processing of financial aid application materials. Occasional travel to local high schools, conferences and admission events required, requiring some evening and weekend work.

    PRIMARY DUTIES AND RESPONSIBILITIES:

    Develop materials and deliver financial aid information sessions to current and prospective students.

    Serve as primary financial aid liaison to the StarFish early warning team, student life and academic advising for students identified as having financial difficulties.

    Staff admissions open houses, financial aid information sessions and high school nights as a financial aid content knowledge expert.

    Advise students on financial aid eligibility, application procedures and various financial aid programs. Respond to student inquiries in person, via phone, text and email.

    Oversee all outreach efforts to undergraduate students to promote the on-time application and delivery of financial aid.

    Run reports and queries to identify students with complex financial aid processing issues and identify methods to increase efficiency and visibility.

    Review and monitor workflow processing queues, to help facilitate the highest levels of custom service possible.

    Conduct targeted outreach to vulnerable populations, such as students with high debt, selected for federal verification and those with academic performance issues that affect eligibility for aid.

    Maintain current knowledge of federal Title IV regulations, state rules and institutional policies pertaining to financial aid.

    Serve as back-up to the Client Services team to ensure acceptable levels of customer service and turn-around times during peak processing.

    Maintain a student caseload and assist with the evaluation of applications for students as needed, including packaging, verification, satisfactory academic progress and appeals.

    Serve as the primary point person on the administration of emergency/opportunity grant program.

    Review and process summer savings waiver grant applications and research stipends for unpaid summer experiences, in close coordination with Career Services and Student Life.

    Promote financial literacy tools and conduct workshops for current students.

    Help facilitate discussions and activities of the student financial aid advisory board.

    Other job-related duties as assigned.

    Desired Qualifications

    REQUIRED EDUCATION AND EXPERIENCE:

    Bachelor's degree

    3-5 Years' experience

    Strong communications skills, both written and verbal

    Customer service and training experience

    Working knowledge of Title IV regulations

    Ability to manage multiple workflows with varying deadlines

    Demonstrated ability to thrive in a fast paced environment where expectations for performance and productivity are high

     

    PREFERRED EDUCATION AND EXPERIENCE:

    Master's Degree preferred

    Call Center experience

    Functional experience with PowerFAIDs

    OnBase or other document imaging and Workflow systems

    Salesforce or other CRM applications

    Knowledge of Institutional Methodology (IM)

    Instructions for job applicants

    Please apply online

    Contact for additional information

    Kevin Towns, ktowns1@jhu.edu


  • 23 Oct 2019 11:10 AM | Tisa Silver Canady (Administrator)

    I. Function of Department

    The Office of Student Financial Assistance (OSFA) is responsible for the administration (awarding, processing and disbursement) of Federal Title IV funds and for the processing and disbursement of all CUA Funds (Operating, Endowed and Restricted Gifts), all totaling over $178,000,000 annually, in accordance with federal, state and institutional policies and regulations. 

    The Office of Student Financial Assistance is also responsible for counseling students and parents on their options for making a CUA education affordable and for aiding in the university’s recruitment and retention efforts. 

    II. Position Summary

    The incumbent is responsible for delivery of financial aid related information to prospective and current students and families; primarily focused on all external communication efforts of the office. As the face of the office, the Outreach Coordinator provides excellent customer service and triages students with specific needs and makes referrals to counselors when necessary.

    Responsible for the creation, evaluation, and maintenance of an effective financial aid communication plan. He or she ensures that the information provided to students is accurate, of high quality, and in compliance with Federal, State and university policies and regulations.

    Coordinates all office communications efforts with students/families; inclusive of phone, e-mail, and in-office traffic and website. Develops and coordinates all office outreach activities. Counsels students/families on the availability and types of financial aid, eligibility, application procedures, the aid delivery process, cost and the requirements necessary to credit student’s accounts in a timely manner. Works with the Office of Student Financial Assistance team to meet objectives and to achieve long-range goals within the (OSFA) budget. Prepares reports and assists with data entry/processing as necessary.

    III. Principal Responsibilities

    1.

    Advises and counsels undergraduate and graduate students/families on the availability and types of financial aid, eligibility, application procedures, the aid delivery process, cost and the requirements necessary to insure that financial aid funds are transferred to student accounts.


    2.

    Provides excellent customer service via phone, e-mail, and in-person.


    3.

     

    Answers financial aid questions, inquiries or requests from students, parents, or guardians in person or in writing.


    4.

    Manages and ensures high quality customer service of the office reception area.


    5.

    Responsible for sending high quality, accurate and timely mass communications related to the administration of financial aid to students/families.


    6.

    Leads the review and development of all office communications to students via paper or electronic means, and telephone service coordination.


    7.

    Reviews existing communications related policies and procedures to assure compliance with relevant regulations and when appropriate proposes recommendations for policy changes and procedural improvements.


    8.

    Assists with the development of the office webpage, student self-service page, and other web-based and/or social media outreach efforts.


    9.

    Works with Marketing to insure website is updated annually


    10.

    Assists in troubleshooting problems with reports of failed notifications and develops plans to resolve issues.


    11.

    Intercedes for students with other areas of the University (Academic Departments, Admissions, Enrollment Services, Faculty, Career Services, Student Services, Housing).


    12.

    Interfaces with students, parents, lenders, guarantee agencies and other CUA offices to research and resolve issues.


    13.

    Assists with other financial aid activities such as reporting, monitoring student statues, and data entry.


    14.

    Develops and performs audience customized financial aid presentations, including aid overviews, financial literacy, and debt management.


    15.

    Assists with the training and recruitment of student workers.


    16.

    Compiles financial aid statistics and management reports related to student communication (phone calls, e-mails, walk-in customers, etc.).


    17.

     

    Other job related duties as assigned.

    For more information and/or to apply visit: https://staff-cua.icims.com/jobs/8767/outreach-coordinator%2c-student-financial-assistance/job

  • 21 Oct 2019 9:37 AM | Anonymous

    Effective immediately:   (FT) Associate Director in Wilmington University’s Financial Aid Office – New Castle Site.

    Responsibilities include (but are not limited to): Responsible for assisting the Director with the overall administration of aid programs and the management of the Financial Aid Office staff. Provide overall leadership and support to three Assistant Directors and all staff members within the Financial Aid Office. Works closely with director and Assistant Directors to identify and prioritize specific functions that need to be improved within the processing, service and reporting areas of financial aid. Researches, creates and implements plans to improve processes as needed. Maintains current knowledge of financial aid policies, regulations and trends. Create and monitor system queries to assist with the day-to-day operations of the office, federal, state and institutional aid processing. Provide overall financial aid system oversight and support to staff. Assists in completing audits and program reviews as they relate to financial aid programs. Assume responsibility for the Financial Aid Department in the Director's Absence. Work closely with the Director, IT and Institutional Research Departments to collect various financial aid data elements used for federal, state, and institutional reporting. Collaborate with all areas of Enrollment Management (including but not limited to: Bursar, Registrar, Academic Advising, and Admissions) to effectively deliver and facilitate customer service on various enrollment services and campus activities to students. Perform all other duties as assigned by the Financial Aid Director.

    Requirements:   A Bachelor’s degree from a regionally accredited university and five or more years of progressively responsible experience in student financial aid/services is required. A Master’s degree in a related field is preferred. The incumbent should have considerable knowledge of policies, procedures and practices for administering financial aid programs. Excellent customer service skills; ability to work collaboratively; analytic ability to collect and interpret qualitative and statistical data for problem-solving and forecasting. Must have excellent written and verbal communication skills; strong computer skills, including experience with financial aid/student information systems (Banner experience preferred), as well as spreadsheet and word-processing applications. Must be detail-oriented and able to work with diverse populations. Must be self-directed and able to make decisions independently. Knowledge of NSLDS, COD, FAA CPS Access and/or other Microsoft based Student Information Systems is required. Must have experience working with a student information systems, Banner preferred. The ability to maintain professionalism and confidentiality in any situation is a must.

    Hours of Employment:   Monday – Friday 8:30 am – 4:30 pm, generally.  However, incumbent may be asked to be flexible with their hours and working shifts such as 9:00 am – 5:00 pm, 10:00 am to 6:00 pm; or other shifts necessary to meet the needs of the department.

    Benefits: Wilmington University offers an excellent benefit package that includes Medical and Dental, Vision, Retirement Plan (403b), Dependent Care Assistance, Life & Disability Insurances and Education benefits.

    Salary Range:   Commensurate with experience

    Application Deadline:  November 6, 2019 

    Apply Here: 

    https://chu.tbe.taleo.net/chu02/ats/careers/v2/viewRequisition?org=WILMU&cws=51&rid=1084

    Contact Information:
    Courtney Rossi
    Recruiting Specialist
    Phone: (302) 327-4869 Fax: (302) 328-7918
    courtney.m.rossi@wilmu.edu


  • 18 Oct 2019 2:54 PM | David Horne

    Financial Aid Advisor - (190000RM)

    Job Purpose The Financial Aid Office At Towson University is currently accepting applications for a Financial Aid Advisor to assist the Financial Aid Office in the delivery of Financial Aid Services to students and their parents by facilitating the management and disbursement of funds.
     

    Description

     Process financial aid for 20% of aid recipients including but not limited to: award federal, state, and institutional aid; verify aid applications using federal tax information; determine eligibility for Parent PLUS Loans; review and process student aid adjustments based on enrollment, changes to housing, additional loan requests, etc; review reports to ensure compliance with federal regulations such as CFLAGS, overawards, loan limit issues, etc; process summer financial aid requests; determine eligibility for private loans. Additionally, the advisor will have primary responsibility for several financial aid programs. Provide financial aid counseling to students and parents in person, over the phone, and via email. Assist student by coordinating with other TU offices especially Bursar, Registrar, and Admissions. Participate in financial aid outreach such as TU Open Houses and recruitment events, high school financial aid nights, and new student orientation. Maintain current knowledge of federal/state regulations and institutional policy. Assist advising team with creating and improving process and policies. Attend workshops and training sessions.
     

    Qualifications

     Bachelors degree; excellent customer service, communication, and problem solving skills; ability to work independently and adapt to changing environment; and proficient with Microsoft Office.

    Preferred: One year of financial aid or higher education experience. Familiarity with Peoplesoft.

    A Criminal Background Investigation is required for the hired candidate and the results may impact employment.

     

    Salary and Benefits $48,665 annually and full University benefits that include 22 days of annual leave, up to 14 holidays, personal and sick days; excellent health, life, and retirement plans; and tuition remission. 

    This position will be open for a minimum of 14 days. Cover letter and resume are requested, but not required.
     

    Organization

    : Academic Affairs Division

    Primary Location

    : Main Campus

    Job Posting

    : Oct 14, 2019

    Apply at www.towson.edu\jobs


  • 10 Oct 2019 11:23 AM | Tisa Silver Canady (Administrator)
    • Garrett College invites applications for a full-time Financial Aid Counselor/Veterans Affairs.


      The position duties include:

    • Counseling and advising students and parents on the various financial aid programs.
    • Assisting with the administration of one or more federal, state, or institutional financial aid programs.
    • Evaluating Financial Aid applications in order to determine student eligibility for various financial aid programs.
    • Collecting data and keeping accurate records.
    • Must continually train on federal and state as well as institutional regulatory changes.
    • Oversees work-study placement and related Federal Work-Study (FWS) processes.
    • Coordinates projects with admissions, records, and the Business Office.
    • This position serves as the VA Certifying Official for the College and connection between veteran students and the use of their G.I. benefits.

    Qualifications: Associate’s Degree with five (5) years work experience in Accounting/Finance/Business/IT or Bachelor’s Degree with three (3) years work experience in Accounting/ Finance/Business /IT Preference to applicant with financial aid and/or Higher Education experience with a Bachelor’s Degree.

    Salary placement is based on relevant experience. Outstanding benefits package is available shortly upon hire. Paid time off is offered after successful completion of the ninety-day (90-day) provisional period. Complete information regarding this position opening is located on the College’s homepage, www.garrettcollege.edu under the Employment Resources link.

    A letter of interest, resume’, and contact information for at least three (3) professional references can be emailed to careers@garrettcollege.edu

    Position is open until filled. For best consideration, please submit your information by Friday, November 1, 2019.

    For assistance with the application process, please telephone (301) 387-3049. Garrett College is a tobacco-free campus. Women and minorities are encouraged to apply. EOE.


  • 9 Oct 2019 12:59 PM | Anonymous

    Financial Aid Analyst (R2T4)

    Office of Financial Aid

    Exempt, Regular, Full-Time, Pay Grade 1.2

    University of Maryland University College (UMUC) seeks a Financial Aid Accountant in the Office of Financial Aid. Reporting to the Assistant Director, R2T4, the Financial Aid Accountant specializes in the Return of Title IV funds to assess student enrollment and determine if any financial aid adjustments are required. This position will evaluate financial aid applicants and determine if awards need to be adjusted in accordance with state, federal, and institutional policies governing financial aid. Occasional travel between local UMUC locations may be required.

    * This is an entry level position *

    Must be able to meet and maintain access requirements for secure federal and/or state websites, such as the National Student Loan Data System (NSLDS). Individuals cannot currently be in default on a student loan.

    SPECIFIC RESPONSIBILITIES INCLUDE:

    • Review complex enrollment scenarios to determine if a Return to Title IV Funds calculation, post withdrawal disbursement or loss of financial aid eligibility is required, and use strategic and independent judgment to perform R2T4 calculations within the federally mandated timeframes.
    • Create computerized reports, merge and evaluate data from multiple sources, change award amounts, maintain statistical data, and generate communications to students.
    • Counsel and advise students, parents, and UMUC staff on the impact of changes in enrollment, financial aid eligibility and balances due to the university.
    • Maintain current knowledge of federal Title IV regulations, state rules and institutional policies pertaining to financial aid and identify ongoing improvements/automation for the R2T4 process. 
    • Develop R2T4 models for each semester.
    • Other job-related duties as assigned.

    REQUIRED EDUCATION AND EXPERIENCE: 

    • Bachelor’s degree from an accredited institution of higher learning plus four (4) years of professional experience in higher education, banking, accounting, business or customer service. 
    • Excellent interpersonal, verbal and written communication skills; demonstrated experience with computerized office systems including but not limited to; Microsoft Office applications such as Word, Excel and PowerPoint.  
    • Demonstrated ability to prioritize and manage multiple administrative tasks with minimal oversight and  experience providing customer service in a timely and proficient manner.

    PREFERRED EDUCATION AND EXPERIENCE: 

    • Financial aid experience and functional experience with PeopleSoft and/or Salesforce are preferred.

    POSITION AVAILABLE IMMEDIATELY & WILL REMAIN OPEN UNTIL FILLED

    SALARY COMMENSURATE WITH EXPERIENCE

    https://umuc.wd1.myworkdayjobs.com/UMUC_Careers/job/North-America-Largo-MD/Financial-Aid-Accountant_10009552-1


  • 25 Sep 2019 11:11 AM | Anonymous

    Training and Outreach Coordinator

    Office of Financial Aid

    Exempt, Regular, 100%-Time, Pay Grade 1.2

    University of Maryland University College (UMUC) seeks a Training and Outreach Coordinator who provide training to staff members in the Office of Financial Aid as well as staff members throughout the University in student-facing roles. The coordinator will work with financial aid staff members to identify large-scale student issues, resolve problems, and provide strategies for strengthening student service. Working closely with the Assistant Director of Training and Outreach as well as the leadership of all FA units, the coordinator will assist in identifying areas for increased efficiency and training opportunities .

    SPECIFIC RESPONSIBILITIES INCLUDE:

    • Develop and deliver financial aid training programs and to increase service levels. (25%)
    • Deliver monthly training sessions with front line staff to address pressing issues and content related updates. (15%)
    • Serve as a liaison with UMUC regional offices including, but not limited to creating training materials and presentations, as well as attending information sessions and open houses as content knowledge expert. (20%)
    •  Utilize Salesforce to analyze complex financial aid processing issues and identify methods to increase efficiency and visibility to determine training needs. (15%)
    •  Coordinate efforts with staff members to identify large-scale student issues, resolve problems, and provide strategies for strengthening student service. (10%)
    •  Maintain current knowledge of Federal Title IV regulations pertaining to financial aid (10%)
    •  Perform other job related duties as assigned (5%)

    REQUIRED EDUCATION AND EXPERIENCE:

    • Bachelor’s Degree from an accredited institution of higher learning ​and one (1) to two (2) years of experience in the field of financial aid or student services.​
    • Financial aid experience in a higher education, working with both traditional and non-traditional populations.
    • Strong communications skills, both written and verbal.

    PREFERRED EDUCATION AND EXPERIENCE:

    • Master’s Degree.

    POSITION AVAILABLE IMMEDIATELY & WILL REMAIN OPEN UNTIL FILLED

    SALARY COMMENSURATE WITH EXPERIENCE


    https://umuc.wd1.myworkdayjobs.com/UMUC_Careers/job/North-America-Largo-MD/Training-and-Outreach-Coordinator_10009352


  • 24 Sep 2019 11:33 AM | Keia Brown (Administrator)

    Assistant Director of Merit Scholarships

    UMBC, Office of Financial Aid and Scholarships

    Full-Time, Exempt, Regular

    Salary is commensurate with qualifications and experience.

    Reporting to the Associate Director of Scholarships, the incumbent will assist with the maintenance of the university’s scholarship programs, including general merit, athletic and scholars programs. Two years higher education experience in admissions, enrollment management or financial aid is preferred. 

    Specific duties and responsibilities include:

    • Maintaining the scholarship management system, administering athletic scholarship requests and awards;
    • Representing the department at recruitment events;
    • Assisting with marketing and communication efforts, delivering presentations to prospective students and families;
    • Coordinating Scholar Visit Days and Scholar Selection Day and performing other duties as assigned.

    Requires a Bachelor’s degree, two years of progressive higher education experience and one year of supervisory experience. 

    • Strong technological skills and expert knowledge in Microsoft Office Suite.
    • Exceptional interpersonal, oral and written communication skills.
    • Knowledge and experience with data management systems.
    • Prior experience in public speaking and presenting to large and small groups required.

    In addition, we are seeking candidates who exhibit a strong commitment for innovation as demonstrated by their ability to be proactive, change agents, dynamic, universal (far-reaching), forward-thinking, strategic, and collaborative.

    Upload a cover letter, resume and contact information for three professional references at: http://listings.umbc.edu/cw/en-us/job/493050/assistant-director-of-merit-scholarships

    For best consideration submit application materials by October 18, 2019  (applications will be accepted until the position is filled). 

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