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JOB POSTINGS

Welcome to the Job Postings Forum, the place for Tri-State members to explore job opportunities within the region and share news of job vacancies. 

Job seekers: Scroll the list of Job Postings below to view current opportunities.

Hiring managers: Login through the membership portal and click the "Add Post" button to submit a new job posting.

In the Subject line, include

(1) the name of your institution and

(2) the job title.


Copy and paste the details of the job announcement into the Body section. Be sure to include the following information as members are typically interested in viewing: 

  • Job Title
  • Hiring Institution/Agency
  • Web address or link to employer's website
  • Salary range
  • Location
  • Application Deadline
  • Description
  • Desired Qualifications
  • Instructions for job applicants
  • Contact for additional information




  • 27 May 2021 2:29 PM | Shannon Millard

    The University of Maryland, Baltimore County (UMBC) is seeking an Assistant Director for the Office of Financial Aid and Scholarships. As a member of the management team, the Assistant Director provides insight and recommendations based on the needs of our student and parent visitors. This is a high visibility role, providing counseling to visitors and presenting to students and parents at on and off campus events. Further, the incumbent is the office's program manager and our staff's resource for all aid programs offered by the Maryland Higher Education Commission.

    Specific duties include:

    • Oversee all aspects of customer service to students, parents and visitors. Work collaboratively with their staff to monitor trends; offer recommendations for procedural changes or communication enhancements based on trends.
    • Supervise one full-time employee and indirectly supervise approximately 12 student employees who provide direct customer service.
    • Mange the State Aid Programs through Maryland Higher Education Commission, including determining eligibility, reconciling and problem solving.
    • Coordinate all written correspondence and materials including our office website, communications to students and parents. 
    • Counsel students and parents; provide on and off campus financial aid presentations for current and prospective students.
    • Perform other duties as assigned.

    This position requires a Bachelor's Degree (Master’s preferred), two years of experience in higher education and one year of supervisory experience. Preferred qualifications include: two years of experience in federal, state and/or institutional financial aid programs, strong verbal and written communications skills, familiarity with the State Aid Programs offered by the Maryland Higher Education Commission, commitment to customer service and experience with PeopleSoft and document imaging. Note: A background check will be required.

    Starting salary is commensurate with qualifications and experience. This is a full time position and includes full university benefits.

    For best consideration, submit a cover letter, resume and contact information for three professional references by June 14, 2021 (applications will be accepted until the position is filled) to: http://listings.umbc.edu/cw/en-us/job/493370?lApplicationSubSourceID=11275

    UMBC is an Equal Opportunity/Affirmative Action Employer

  • 27 May 2021 2:05 PM | Kim Wittler

    Capitol College, located in Laurel, Maryland, the only independent college in Maryland dedicated to engineering, computer science, information technology and business, invites applications for an Assistant Director of Financial Aid to join a collaborative and highly engaged Financial Aid Team responsible for stewarding over $10 million of assistance to students, helping them achieve their goal of higher education.  Applicants should possess a strong understanding of the challenges faced by students and their families around the questions of affordability, accessibility and quality education.

    The Assistant Director will play a critical role at the College, working closely in the following areas:  1. Guiding students through the process of applying for financial aid; 2.  Counseling families through the guidelines, decision, and ownership of funding; 3.  Partner with key offices to meet the needs of the individual student and the larger dynamic of a thriving college community; 4.  Assist in the administration of all financial aid programs, federal, state, institutional and private ensuring compliance;  5.  Packaging students, completing verification, COD, NSLDS and R2T4 processing, as well as, monitoring enrollment status;  6.  Design and implement financial literacy programs and information; 7. Conduct information sessions and Financial Aid Presentations during Open Houses and various other campus events.  This position will also provide general support for the Director, assuring the smooth operation and delivery of a cohesive, compliant, customer-centered aid program for our student body.  

    Candidates must have at minimum a Bachelor’s degree and a minimum of three years of relevant experience in a financial aid office.  Strong communication skills are essential.  The position also requires ability to pay attention to subtle details, a lively sense of humor and strong team orientation.  The position requires strong proficiency in COD, NSLDS, Edconnect and previous financial aid software (Powerfaids preferably) and Microsoft Excel, Word and PowerPoint.

     

    Send resume and cover letter including salary requirements to Kim Wittler at kwittler@captechu.edu or apply online at https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=199260cf-4b15-410c-9970-1d94a408c2d5&ccId=19000101_000001&type=MP&lang=en_US

  • 13 May 2021 8:52 AM | Patricia Scott

    The Office of Academic Affairs, Enrollment Administration / Student Financial Assistance is recruiting for a Senior Financial Aid Counselor. The selected candidate will serve as the point person for financial aid for one or more of the seven (7) professional schools at the University of Maryland, Baltimore (UMB). The Counselor practices counseling and decision-making with principles that are sensitive to the challenges of students in their assigned cohort, while adhering to the U.S. Department of Education and University Student Financial Assistance & Enrollment Services Policies and Procedures.

     

    Benefits Information:  UMB offers a generous benefits package that includes 22 vacation days, 14 floating and holidays, 15 sick days; comprehensive health insurance and retirement options; and tuition remission for employees and their dependents at any of the University System of Maryland schools.

     

    The University of Maryland, Baltimore was ranked one of America's Best Large Employers by Forbes Magazine. (Feb 2021)

     

    In the Fall of 2021, UMB will require all faculty, staff, and students to be vaccinated against COVID-19. Exemptions for medical or religious reasons will be processed through Human Resources.  

     

     

    Essential Functions:

    • Provides leadership and counseling to students, families, and the University community. Counseling responsibilities include advising on financial literacy, realistic goal setting for borrowing as well as providing individual entrance and exit counseling for students who request this service.
    • Serves as a team leader for the Financial Aid Counselors and works with senior management to identify training needs and process improvement.
    • Responsible for orienting and training others, and assigning and reviewing their work. May also be responsible for acting in a “lead” or “senior” capacity over other financial aid counselors
    • Assist the leadership team in monitoring and adjusting financial aid in excess of financial need
    • Analyzes workflow and various processes relating to financial aid packaging and awarding
    • Assists in the annual review and revision of departments Policies and Procedures Manual
    • Participates in activities relating to the federal verification process
    • Participates in school orientation programs and outreach events
    • Serves as point person for federal exit counseling and delinquent borrowers follow up
    • Follows established policy and procedures for awarding recouped scholarship funds during the fall and spring term.
    • Reviews requests for budget increases and makes recommendations to the management on behalf of the student. Completes processing of financial aid requests from students including but not limited to federal verification and federal loan processing. May assist in federal work study.
    • Evaluates financial aid applications and determines amount/configuration of aid packages for students ensuring the University is in compliance with state, federal, and institutional policies governing financial aid.
    • Ensures financial aid data is processed accurately and students accept the funds they are eligible to receive.
    • Perform other related duties as assigned.
     

    Qualifications

      

    Education:  Bachelor’s degree in a related field of study.
    Experience:  Three (3) years of experience in a financial aid office.
    Other:  Equivalent combination of education and experience may be considered.

     

     

    Knowledge, Skills, and Abilities

    • Current knowledge of Title IV and Title VII financial aid programs. Knowledge of how state programs integrate with federal and institutional funding.
    • Knowledge of Financial Aid Management Systems and/or Student Information Systems - (NSLDS, COD, Banner operating system or similar financial aid operating system).
    • Knowledge of financial aid policies, procedures, and eligibility requirements.
    • Ability to accomplish detailed tasks and follow a system of procedures and timetables.
    • Ability to work both as a part of a team and independently on projects and assignments.
    • Ability to maintain the confidentiality of information.
    • Ability to establish and maintain harmonious and effective work relations with students, staff, faculty and the general public.
    • Strong analytical skills with the ability to make sound judgments about financial aid awards based upon comparisons and interpretations.
    • Excellent verbal and written communication, presentation and interpersonal skills. Ability to manage both detailed and multiple tasks in concert with one another. Excellent computer skills to include financial aid computer applications.

     


    The Hiring Range for this position is in the mid $50,000s to low $60,000s, commensurate with education and experience.

     

     

    UMB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law or policy. For assistance related to employment, please contact the Staffing department at HRJobs@umaryland.edu.


    If you anticipate needing a reasonable accommodation for a disability under the Americans With Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request. You may also contact HRDiversity@umaryland.edu. Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.

     

     

    Job

    : Reg or CII Exempt Staff - E3719D

    Employee Class : Exempt Regular

    Full Time/Part Time: Full-Time

    Shift

    : Day Job

    Organization

    : Academic Affairs - Enrollment Administration

    Job Posting

    : May 12, 2021

    Unposting Date

    : Jun 2, 2021, 11:59:00 PM


  • 3 May 2021 8:52 AM | Shannon Millard

    The University of Maryland, Baltimore County (UMBC) is seeking a Financial Aid Counselor for the Office of Financial Aid and Scholarships.  The incumbent is responsible for counseling and advising current and prospective students and their families on the federal, state and institutional financial aid programs and assisting with the removal of barriers to receive educational funding. With a student centered focus, the Counselor provides information on policies, procedures and eligibility of financial aid programs.

    Specific duties include:

    • Analyze and process student financial aid records, including federal verification, certification of loans, awarding grants, evaluating/reviewing student files and reconciling student accounts;
    • Participate in orientation programs, outreach and awareness events on and off campus;
    • Act as the lead for one or more financial aid programs;
    • Perform other duties as assigned.

    This position requires a Bachelor's Degree. Preferred qualifications are strong interpersonal skills and an ability to adapt to a fast paced environment as well as a commitment to customer service.

    Starting salary is commensurate with qualifications and experience. This is a full time position and includes full university benefits.

    For best consideration, submit a cover letter, resume and contact information for three professional references by May 12, 2021 (applications will be accepted until the position is filled) to

    UMBC is EOE/AA. As an institution that receives federal financial assistance, UMBC adheres to Title IX and does not discriminate on the basis of sex. Information about Title IX.  

    http://listings.umbc.edu/cw/en-us/job/493350?lApplicationSubSourceID=11275

  • 30 Apr 2021 2:00 PM | Kim Wittler

    POSITION SUMMARY

    The Director of Student Financial Aid (DSFA) reports to the Assistant Vice President of Enrollment Management and Financial Aid (AVPEMFA).  The DSFA provides leadership and oversight for the development, implementation and management of processes and systems related to the administration of Title IV programs, institutional assistance programs, state programs, veteran’s educational benefits and other assistance programs.  Supervises a team of two full time employees.  The DSFA works collaboratively with the Director of Admissions, Registration and Records, Advising team and Business Office Staff to ensure a positive experience with the university from acceptance to graduation promoting student success.  The department coordinates the awarding and delivery of over $10.5 million in federal, state, institutional, and external financial aid and resources annually.

    Responsibilities include developing and implementing annual plans; coordinating and participating in outreach to external stakeholders; developing procedures; preparing formal reports for external regulatory organizations; preparing weekly packaging reports; determining departmental policy; developing and implementing a comprehensive calling campaign to all prospective students from application to matriculation and recommending and monitoring a budget.

    The successful candidate will have excellent organizational, interpersonal and communication skills, and a demonstrated commitment to student success.   He/she must have knowledge of federal and state financial aid regulations, minimum of five years in related financial aid experience; a minimum of a Bachelor’s degree; and a proven track record of progressive experience at a managerial level in financial aid.  Capitol Technology is seeking an individual with strong managerial skills, experience with financial aid systems such as PowerFaids, COD, NSLDS and EdConnect, and the knowledge to deliver effective financial aid strategies and services in light of changing federal and state rules and regulations and changing expectations of students and families.

     DUTIES AND RESPONSIBILITIES:

    • Responsible for all operations of financial aid and records related to aid from federal, state and other funding sources
    • Comply with all policies pertaining to Student Aid Programs as required by all funding agencies, regulatory agencies and the University
    • Implement aid policies as they pertain to student financial aid regulations
    • Oversee security and accuracy of financial aid record
    • Responsible for annual, quarterly, weekly and special reports
    • Responsible for federal and state audit preparation
    • Responsible for maintaining consumer information in catalog, handbooks, website, portal and other materials as needed in Financial Aid
    • Responsible for maintaining policy and procedures manual for Financial Aid
    • Ensure personnel have appropriate training and updates, especially as it pertains to PowerFaids and federal regulations
    • Chair Committees – Scholarships and Satisfactory Academic Appeals
    • Other duties as assigned

     POSITION QUALIFICATIONS

    • 5+ years’ experience with small, not for profit, specialized private institutions of higher education 
    • Bachelor degree required
    • Deep knowledge of technological systems which support financial aid such as PowerFaids, COD, NSLDS and EdConnect
    • Ability to maintain composure and remain tactful in stressful situations 
    • Ability to determine next steps when faced with competing priorities
    • Willingness to absorb and retain details, understand processes, and act to accomplish goals 

    You must include a cover letter with your resume along with salary requirements to Kim Wittler, AVP Enrollment Management and Financial Aid at kwittler@captechu.edu.

    PHYSICAL DEMANDS:
     
    Requires sitting, standing and walking occasionally for extended periods of time, and repetitive motions for operating computer mouse and keyboard.  Requires ability to push, pull, bend, grasp, and occasionally lift up to 20 lbs., with or without accommodation. Requires ability to hear and effectively communicate on the telephone, in the online learning environment, and in person. Visual demands: viewing computer monitor and reading. 

  • 29 Apr 2021 12:05 PM | Melanie Mason

    Institution:

    Stevenson University

    Location:

    Owings Mills, MD

    Category:

    Admin - Financial Aid

    Posted:

    04/29/2021

    Type:

    Full-Time

    Logo

    POSITION SUMMARY:

    The Financial Aid Counselor is responsible for providing direct service to students and their families in regard to the financial aid process and advises them in all phases of the aid application and delivery system.  This position will evaluate financial aid applications and determine aid packages in accordance with federal, state, and institutional policies governing financial aid.

    QUALIFICATIONS:

    Education and Experience

    Bachelor’s Degree plus one year of related experience in higher education, financial aid, or equivalent combination of education and experience.  Ellucian experience preferred.

    Knowledge, Skills, Ability

    • Working knowledge of Title IV programs and federal and state regulations preferred
    • Customer service experience
    • Knowledge of integrated financial aid systems, Ellucian/Colleague preferred 
    • Working knowledge of Microsoft Office
    • Must be organized, detail oriented, able to multi-task and work independently
    • Ability to work well under pressure and in a fast-paced environment

    •     Accuracy and attention to detail are imperative

    •     Ability to collaborate with others and exercise sensitivity to matters of confidentiality

    •     Excellent communication and presentation skills

    •     Commitment to student service

    •     Ability to work evenings and weekends as needed

    Physical Requirements

    Light work:  Exerting up to 20 pounds of force occasionally and/or a negligible amount of force constantly to move objects.  Position requires sitting for long periods of time in front of a computer, and may require additional hours during peak times.  Sedentary work. Keyboarding, talking, hearing, repetitive motions. Close visual acuity. Not substantially exposed to adverse environmental conditions.        

    ESSENTIAL FUNCTIONS:

    • Answer general and specific questions concerning financial aid and Stevenson University
    • Evaluate caller needs and provides responses and solutions or determine the call should be researched by other staff members
    • Provide follow-up to all inquiries when needed
    • Assist students and parents in the completion of financial aid forms
    • Counsel and advise students about financial aid eligibility, application procedures, aid programs, costs, indebtedness, and money management.
    • Provide a default management and debt counseling program to students
    • Answer questions, inquiries, or requests from students, parents, or campus constituencies regarding financial aid programs
    • Assist the financial aid staff in returning phone messages
    • Code and scan documents essential to the financial aid processing into our systems (Colleague, Docescan)
    • Collect and track financial aid documents
    • Screen aid applications and supporting documentation submitted by students for accuracy and consistency
    • Assist students with alternative loan processing, certifications, monetary adjustments, disbursements, and any communication. ScholarNet experience preferred.   
    • Serve as the first line of contact for the financial aid office to students, parents, faculty, staff, and members of the community
    • Collect, verify, and/or analyze financial data on students to determine aid eligibility; makes awards with federal, state, and/or institutional guidelines
    • Participate in student recruitment, outreach, and retention programs

    OTHER FUNCTIONS:

    Serve on various committees as assigned

    Perform other duties as assigned

    SUPERVISORY RESPONSIBILITY:

    None

    AUTHORITY/ACCOUNTABILITY:

    Reports to the Associate Director.  Works under minimal supervision.  Determines financial aid eligibility and makes awards.

    PROBLEM SOLVING:

    Assist in the processing of financial aid often looking for solutions to help students. Determine that unusual and extenuating family circumstances may affect the ability to pay for college expenses and look for ways to help students wherever possible.  Make professional judgments to adjust financial aid eligibility due to these extenuating circumstances.   Review student appeals for academic issues and looks for ways to assist them.

    Reports To: Associate Director, Financial Aid

    Work Location: Owings Mills

    Position Category: Staff

    Position Type:

    Months/Year: 12

    Hrs/Week: 40

    FLSA: Non-Exempt

    Close Date:

    Open Until Filled: No

    To be considered for this position please visit our web site and apply on line at the following link: stevenson.peopleadmin.com

  • 30 Mar 2021 4:02 PM | Tisa Silver Canady (Administrator)

    https://bowiestate.peopleadmin.com/postings/1476


    Financial Aid Counselor at Bowie State University

    Open 3/29/21

    Close 4/13/21


    Duties and Responsibilities-  

    Assesses an individual student’s financial need and ascertains the student’s eligibility to participate in federal, state and/or institutional aid programs; provides counseling to students on the manner of integrating their financial concerns, relative to personal and/or academic problems; analyzes financial information submitted by students; provides counseling to students and assists students or parents in the preparation of pertinent forms; conducts financial aid workshops/conferences and completes all internal and external reports; evaluates the academic status of each applicant; keeps abreast of current Federal regulations and guidelines pertaining to the student Financial Aid Program; and performs other duties as assigned.

    Bachelor's degree required

    Experience Required- Minimum one (1) year experience in financial aid operations required. Experience with financial aid systems, PeopleSoft knowledge preferred.


  • 16 Mar 2021 3:33 PM | Melena Verity

    Assistant Director of Financial Aid

    (ASSIS01729)

     

    Hood College invites applications for a full-time Assistant Director of Financial Aid.  The Assistant Director works closely with the Director and Associate Director of Financial Aid in the administration of Hood College’s comprehensive student financial assistance program. The qualified individual provides internal and external constituents with information about financing an education at Hood College and ensures compliance with federal and state regulations, institutional policies and other regulatory bodies.

     

    The qualified individual also provides high-level, student-focused customer service and guidance to the financial aid applicant (and family – support group) throughout the financial aid process. The Assistant Director must be able to effectively articulate how to apply and maintain eligibility for scholarships, grants, loan programs and student employment with a high degree of accuracy to students, parents and other constituents as appropriate. The Assistant Director is responsible for packaging all graduate students.

     

    This position requires a Bachelor’s degree from a regionally accredited college or university in Counseling, Education, Business, Interdisciplinary Studies, Communications, or another related field and a minimum of 3-4 years of comparable professional experience; incumbent must have experience in customer service, public speaking, electronic presentations, counseling, working in a fast-paced environment and making sound professional judgments based on federal, state and institutional regulations pertaining to the administrating of financial aid. Knowledge of PowerFaids, Direct Loan Tools (DL Tools) and/or other U.S. Department of Education software preferred.

     

    Please visit www.hood.edu for more details, including a description of the position. 

     

    We seek a candidate who values diversity, equity and inclusion in all that they do. Candidates must have strong organizational skills and a proven ability to work collaboratively across departments and disciplines.

     

    Qualified candidates are invited to apply on-line via our electronic application which requires submission of a cover letter, resume and three professional references.

     

    If you need assistance with the on-line application process, please email humanresources@hood.edu or call (301) 696-3592.

     

    Hood College is committed to diversity in its faculty and staff and subscribes to a policy of hiring only individuals legally eligible to work in the United States.  EOE/AAP/M/F/Vet/Disability Employer

     

    Hood College does not discriminate on the basis of sex, race, color, national origin, sexual orientation, gender identity or gender expression, marital status, pregnancy, disability, religion, or age in recruitment, admission and access to, or treatment, or employment in its programs, services, benefits, or activities as required by applicable laws including Title IX of the Educational Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973, and complies with the law regarding reasonable accommodation for disabled applicants and students. Inquiries about discrimination or reasonable accommodation should be referred to the Title IX and Section 504 Coordinator at Alumnae Hall, 401 Rosemont Avenue, Frederick, MD. 21701 (AD 312), (301) 696-3592.  For complete information on Hood College’s nondiscrimination policy, please visit http://www.hood.edu/non-discrimination/  

     

     

  • 11 Mar 2021 3:50 PM | Thomas Healy

    Office of Financial Aid - University of Baltimore

    Vacancy Number 301087

    Regular, full-time exempt position with full, competitive benefits package
    Visit Jobs at UB - University of Baltimore (ubalt.edu) to view our application submission deadline and apply.

    Salary: Commensurate with qualifications

    The Third-Party Scholarship Analyst in the Office of Financial Aid (OFA) manages the scholarship application and award process funded by third party.  Third-party funds include but are not limited to the University Baltimore Foundation (UBF), USM Foundation, MD Higher Education Commission (MHEC), Dept of Defense Veterans Benefits, other non-profits and corporations providing scholarships to UB students.  UB is working remotely. When campus reopens, this position will work on campus. 

    We look forward to receiving your required electronic application with a cover letter and resume and learning about your interest in and qualifications for our vacancy.  Please save your required cover letter and resume as one document and attach it in the resume location.

    This role receives and reviews input and output data for accuracy, completeness, and adherence to established state, federal and institutional policies governing UBF awards, UB scholarship and grant programs, external scholarships, and other third-party payments, and Federal Title IV aid.  

    The Scholarship Analyst serves as the institutional liaison and lead support for UB’s Academic Works (Blackbaud) software, including regular communication to students and internal and external reporting.  This software is the key repository for storing retrievable data used to provide stewardship of UBF funds including, the maintenance of data stored within.

    Perform for quality assurance review by OFA leadership, the reconciliation of institutional, state, and federal funds.  Ensure the compliance requirements are met; this role performs quality assurance reviews to ensure students receiving funds from external (non-federal sources) are not over awarded.  

    This position has a direct impact on the enrollment and persistence of students. This position requires flexible work schedule to meet the demands of the student population.  Perform all duties exercising high touch customer service and with a high degree of discretion and confidentiality.

    Key Responsibilities:

    Manages the processes related to the receipt, awarding, communication, and reconciliation of UBF awards. This includes monthly communication within UB for expenditures, available funds, exceptions, and compliance with MOU’s associated with UBF funding.  On a semiannual basis, communicate to the OFA Leadership for distribution the value of external third-party funds received on behalf of UB students.

    Work with UBF, OFA, and Office of Technology Services (OTS) personnel to maintain the Academic Works system, to support timely administration and stewardship of UBF funds. Oversee the development and maintenance of data documentation in support of consistent and accurate responses to information requests. Foster the use of this system to maximize efficiencies and effectiveness of data in support of decision making. Lead actions to ensure data integrity, reporting and utilization. Maintain system procedures, testing plans and scripts. Perform and document testing. Train users on system, data dictionary, queries, and reporting.  

    Create and maintain standardized and ad hoc reports with data extracts from PeopleSoft and Academic Works. Merge and evaluate student or system data from multiple sources, change award amounts, maintain statistical data, and generate communications to students. Ensure students communications to UBF scholarship donors and other third-party sponsors.  Receive and review enrollment scenarios to determine if an over award, return to title four calculation, post withdrawal disbursement or loss of financial aid eligibility is required.

    Maintain current knowledge of Federal Title IV regulations, state rules and institutional policies pertaining to financial aid and identify ongoing improvements and automation for the financial aid process. Counsel and advise students, parents, and institutional staff on the impact of changes in enrollment, financial aid eligibility and balances due to UB. 

    Ability to work as needed to serve students and achieve business requirements, which includes periodic evenings and weekends.  

    Required Qualifications

    Education:  Bachelor’s degree

    Experience: At least two years of professional experience in higher education, banking, accounting, business, or customer service.  Experience with automated or integrated system.  

    Preferred Qualifications

    Education:  Master’s degree (or Some Master’s level course work)

    Experience:  Two years’ experience in a public higher education financial aid and/or student financial program. One year of PeopleSoft or other electronic financial aid management system.

    Required Knowledge, Skills, and Abilities

    A strong working knowledge of federal, state, and institutional student aid and scholarship programs.  Demonstrated ability to think tactically and exercise independent judgment, discretion, ingenuity, and innovation to resolve highly visible issues.  Ability to review, revise and update business procedures and services with a focus on first class customer service.  Exceptional organizational and time management skills with demonstrated ability to plan, coordinate, prioritize and effective execute multiple initiatives, programs, and events simultaneously.  Ability to meet established deadlines and assume responsibility for potentially controversial issues. Demonstrated ability to maintain high-quality standards of work, initiative, ethics, commitment, and professional responsibility and judgment. Ability to represent the university in a professional and conscientious manner. Demonstrated ability to use tact and diplomacy to handle a broad range of sensitive interpersonal situations with diverse constituencies and respond appropriately to conflicts and problems. Demonstrated ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere within a diverse population and with those from various cultural backgrounds.  Strong verbal and written communication skills. Demonstrated customer service experience requiring a very high level of diplomacy and professionalism. Excellent computer skills and proficiency with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, and internet as well as online calendaring and email. Demonstrated ability to succeed in a fast- paced environment, working with students, parents and third party providers all while maintaining a high degree of confidentiality.

    Visit Jobs at UB - University of Baltimore (ubalt.edu) to view our application submission deadline and apply.

    The University of Baltimore ("UB" or "University") does not discriminate on the basis of sex, gender, race, religion, age, disability, national origin, ethnicity, sexual orientation, gender identity, or other legally protected characteristics in its programs, activities or employment practices. UB is an Equal Opportunity/Affirmative Action/ADA Compliant Employer & Title IX Institution.


  • 10 Mar 2021 12:00 PM | Daniel West

    Position Summary:

    This position is responsible for reviewing and awarding federal student aid and for the management and tracking of Satisfactory Academic Progress for all financial aid recipients.  The Financial Aid Counselor II is responsible for providing financial aid counseling and assistance to financial aid applicants. This position must use varying styles and approaches that reflect an understanding and acceptance of the the role of culture in a diverse, multicultural workplace.

    Essential Duties and Responsibilities:

    The following are the functions essential to performing this job:

    1.       Manage the end of the semester Satisfactory Academic Progress process and notify students of their status.

    2.       Experience working with students and parents to negotiate, intervene, and resolve student financial aid issues.

    3.       Exercise professional judgement when working with students who have extenuating circumstances meriting income adjustments and dependency overrides.

    4.       Research and review student appeals and track students who are on an academic plan for financial aid probation.

    5.       Monitor student enrollment to ensure compliance with repeated and required coursework regulations.

    6.       Articulate financial aid policies, procedures, and regulations to students, parents, and the public.

    7.       Provide financial aid counseling and assistance to students applying for financial aid.

    8.       Determine eligibility and award federal student aid in compliance with respective policies and procedures subject to federal, state, and local audit.

    9.       Access and analyze federal financial aid history using the National Student Loan Data System.

    10.   Utilize integrated student information system to award and track financial aid, assign communications to students, run reports, and track student statistics.

    11.   Adhere to the highest professional and ethical standards to maintain data confidentiality and integrity.

    12.   Represent the College at professional meetings and workshops.

    Required Minimum Qualifications:

    • 1.       Bachelor’s Degree
    • 2.       Two (2) years of experience in financial aid administration at a higher education institution

    Desired Qualifications:

    1.       Experience in the management of Satisfactory Academic Progress review

    2.       Experience interpreting and applying Title IV Federal regulations, and awarding policies

    3.       Experience in using U.S. Department of Education software, and secure websites

    4.       Experience using a student information system to award financial aid funds

    5.       Experience using document imaging software

    6.       Advanced skills in database management and Microsoft Office Suite


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