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Financial Aid Counselor I

21 Oct 2020 10:02 AM | Mason White

Salisbury University, a member of the University System of Maryland, is a regionally accredited four-year comprehensive institution offering 58 distinct graduate and undergraduate programs. Located on the historic Eastern Shore, SU's beautiful campus is some 30 miles from the Atlantic beaches and 2.5 hours from Baltimore and Washington, D.C.

Salisbury University is seeking qualified applicants for the position of Financial Aid Counselor I in the office of Financial Aid. 

Primary Job Duties: The primary purpose of this position is to serve as the Financial Aid Office's first point of contact for students and parents, providing counseling to students regarding financial aid eligibility through in-person, phone, and email conversations. Under direct supervision, the position receives and reviews input and output data for accuracy, completeness, and adherence to financial aid processes and policies. Must exercise discretion and frequent independent judgment and action with moderate consequence of error.

Minimum Qualifications: Bachelor’s degree and one year of professional experience in financial aid, higher education, accounting, or business. 

Thorough knowledge of team office practices, procedures and equipment; of business English, grammar, spelling, and punctuation. General knowledge of the principles of team leadership and office management. Skill in interpreting and applying departmental policies and procedures; in operating manual and automated office equipment including personal computers and related software; in composing correspondence electronically and through postal mail, compiling statistical data, and preparing reports; in performing mathematical computations; creation and maintenance of paper and computer files; in effective telephone usage; in organizing, coordinating, and executing multiple assignments under specific time constraints. Ability to maintain poise and courtesy under pressure; to project a positive and professional image; to interact with students, parents and staff at all levels in a courteous and efficient manner; to lead analysis of clerical problems and selection of corrective action; to communicate effectively both orally and in writing; to establish and maintain effective work relationships both within and outside the team. Ability to maintain confidentiality of information and handle sensitive information with discretion and tact. Knowledge and skill in the use of Microsoft Office Suite, particularly Word and Excel is required.

Preferred Qualifications: PeopleSoft experience preferred.

This is a full-time, non-exempt, State position with a full benefits package. Starting hourly rate is $17.77, which is approximately $37,157 annually.    

Applications will be accepted via Salisbury University's Online Employment Application System. Please visit our website http://www.salisbury.edu/hr/careers/to apply online. See the FAQs of the Online Employment Application System for more information and instructions.  To be considered an applicant, you must apply online and submit a cover letter and resume.  All documents that you wish to provide must be attached to your application in the Online Employment Application System. Please do not send any documents via E-mail.  Three professional references will be requested and required before the final stages of the search. Candidates will be notified prior to references being contacted.

Applications received by October 29, 2020 will be given full consideration.  The position will remain open until filled.

Diversity and inclusion are core values of Salisbury University. We strive to create a truly diverse and inclusive environment where the richness of ideas, backgrounds, and perspectives of our community is harnessed to create value for our institution, today and in the future.  To this end, the University recruits exceptional and diverse faculty, staff, and students from across Maryland, the United States, and around the world, supporting all members of the University community as they work together to achieve institutional goals and vision. To learn more about the University’s commitment to fostering a diverse and inclusive campus, please visit http://www.salisbury.edu/equity/.

Salisbury University (SU) has a strong institutional commitment to diversity and equal employment opportunities to all qualified people.  To that end, the University prohibits discrimination on the basis of sex, gender, marital status, pregnancy, race, color, ethnicity, national origin, age, disability, genetic information, religion, sexual orientation, gender identity or expression, veteran status or other legally protected characteristics.  Direct all inquiries regarding the nondiscrimination policy to: Humberto Aristizabal, Associate Vice President, Institutional Equity, Title IX Coordinator, 100 Holloway Hall, Tel. (410) 548-3508.


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