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Howard Community College-Associate Director of Financial Aid, Program Administration and Compliance

14 Nov 2019 10:51 PM | Tisa Silver Canady (Administrator)

Associate Director of Financial Aid, Program Administration and Compliance

About Howard Community College:

Howard Community College (HCC) is an exciting place to work, learn, and grow! HCC has been awarded the distinction as a "Great College to Work for" since 2009 from The Chronicle of Higher Education.

Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!

Job Description


Responsible for ensuring adherence to federal, state, and institutional financial aid and scholarship programs. Manages and oversees compliant administration of federal aid programs, state aid programs, institutional grant and scholarship programs and outside aid. Reconciles aid programs and internal and external reporting, including the annual IPEDs/FAIS report.  Responsible for compiling the aid applicant grid and program summary for the FISAP.

Ensures policies and procedures are compliant with federal and state laws and regulations and MOU requirements, and program administration is compliant with these policies.  Collaborates closely with the Destination Point Administrator for COD processing for reconciliation of the federal programs and resolving student issues.

Supervise the Assistant Director of Scholarships and the Assistant Director responsible for loan program administration, and is accountable for the effective, efficient, and compliant administration of these programs. Coordinates with Student Accounts for compliant disbursement of all aid funds, and is accountable for the federal reconciliation of the Pell and Loan programs, compliant administration of federal R2T4 calculations, and the reconciliation of the state aid programs.   The Associate Director of Financial Aid, Program Administration and Compliance, along with the director, will be a direct contact for the annual A133 auditors and the annual Maryland State auditors.


  • In collaboration with the director, develops and maintains policies for compliant administration of the federal, state, HCCEF and institutional aid programs.   Develops procedures for administering programs compliant with policy
  • Reconciles federal, state, HCCEF, and institutional aid programs
  • Reviews and resolves over-awards.  Ensures effective procedures are in place to prevent over-awards and establishes safety nets are in place to identify and resolve issues in a timely manner
  • Administers all Maryland State award programs, as appropriate via MDCAPs and rosters, and submits all state reports accurately and in a timely manner
  • Prepares the office for the annual A133 and Maryland State audits and serves as the primary contact for the auditors in addition to the director
  • Approves all aid for disbursement via the FATR process
  • Oversees the management of entrance and exit loan interviews in accordance with federal regulations and keeps abreast of the latest methods of delivery
  • Oversees management of the default prevention program and the vendor partner to ensure that the college is supporting borrowers in repayment effectively and minimizing defaults
  • Oversees compliant administration of federal loan programs and federal grant programs
  • Oversees compliant administration of HCCEF scholarship programs
  • Assists the director with strategic planning and budgeting processes
  • Collaborates with the director to set up and implement the Colleague System for each new academic year
  • Responsible for testing new patches and updates to Colleague software for the Financial Aid Module
  • Oversees all aspects of the Financial Aid Service's operations and leadership in the director's absence
  • Collaborates as appropriate with the other associate directors with ongoing in-house staff training program and new staff training and assists the director with the development of broader professional training
  • Assists the director with providing training and/or updates to other college units regarding changes to federal and state laws, regulations and programs as appropriate


Reports directly to the Director of Financial Aid Services.  Responsible for the direct supervision of the Assistant Director of Scholarships, the Assistant Director of Loan programs and Default prevention, and the Financial Aid Analyst.   Oversees all aspects of the office in the director's absence. 



Formal Education, Courses, Training Programs, and Experience
Bachelor's degree in higher education administration, business or related fields is required. A minimum of five years' experience in financial aid required with at least two years in administration, and skills relevant to managing a comprehensive financial aid and scholarship program. Thorough understanding of federal Title IV law and regulations.   Outstanding experience with COD related programs well as experience with the reconciliation and the COD reject resolution process.  Expertise with Ellucian Colleague System financial aid modules or similar integrated system strongly desired.  Superior technology knowledge and experience required; specific interest in financial aid-related technology strongly preferred.  Other outstanding technology skills, including Microsoft Office, imaging technology, the Web, Site Executive, and content management systems. Proven ability to implement programs required. Superior critical thinking and data analysis required, including ability to collect, compile, and analyze information and data and produce related reports, understanding of financial aid calculations and ratios, as well as experience with the review and evaluation of complex federal tax returns. Strong experience with using Excel for data analysis.  Outstanding leadership and supervisory skills required, including the ability to work effectively as part of a team in a fast-paced, deadline driven environment required. Experience with administration of federal aid programs required; experience with Maryland State Scholarship programs strongly preferred. Prior experience in strategic planning and budget management strongly preferred. Outstanding organizational and interpersonal skills required, including customer service, public speaking, writing and the ability to communicate complex topics to a wide range of constituencies. Experience working with a wide range of units and a wide variety of staff and faculty (particularly finance and enrollment services departments) required.  Prior experience with and participation in regional and national financial aid training workshops and conferences preferred.

Knowledge of Operations, Systems, and Procedures
Extensive knowledge of federal and state financial aid laws and regulations required.  Knowledge of all college policies and procedures concerning all aspects of Financial Aid Services preferred and knowledge of policies and procedures including relevant policies and procedures for the Enrollment Services areas (Admissions, Financial Aid, Records & Registration, Testing), other student services units and the Finance Office preferred.  Knowledge of FERPA required. Extensive knowledge and experience with the Colleague and Image Now systems preferred.  

Additional Information:

Hours Per Week: 37.5
Work Schedule: Monday - Friday; Evening hours required; occasional weekend hours required.  This position requires periodic local and occasional distant travel. Additional hours and flexibility is an absolute necessity, particularly in peak periods. 
Compensation: $64,702 plus excellent health insurance, paid leave and tuition reimbursement
Grade: 17
Open Until Filled
Best Consideration: November 22, 2019

*Pre-employment criminal background investigation is a condition of employment.

Howard Community College (HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status.

HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at 443-518-1100.

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