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10007998 Scholarship Analyst (Open)

20 Mar 2019 8:33 AM | Katie Reilly

Scholarship Analyst

Office of Financial Aid

Exempt, Regular, Full-Time, Pay Grade 1.3

University of Maryland University College (UMUC) seeks a Scholarship Analyst in the Office of Financial Aid. UMUC is one of 11 degree-granting institutions in the University System of Maryland (USM). Working adults, military personnel, and other students around the globe are achieving their academic goals through UMUC's innovative educational options, including online instruction, accelerated academic programs, and classroom-based courses taught during the daytime, evenings, and weekends. Currently, more than 42,000 students attend UMUC nationally, and an additional 37,000 students attend UMUC at on site classes in more than 25 countries throughout the world; about 58,000 students are active duty military, veterans, and their families. In 2012, UMUC had over 262,000 online course enrollments.

Reporting to the Assistant Vice President of Scholarships, the Scholarship Analyst will assist with various scholarship programs including institutional, state, and private programs.  The analyst will also ensure quality customer service and delivery of student aid to prospective and current students and assure compliance with federal, state and institutional guidelines.

SPECIFIC RESPONSIBILITIES INCLUDE:

  • Responsible for the administration of assigned UMUC managed scholarships in full compliance with all applicable state and institutional policies including the selection of recipients
  • Delivers outstanding customer service to students with scholarship questions
  • Troubleshoots to resolve problems for students in assigned scholarship programs
  • Delivers outstanding customer service to colleagues in other UMUC Offices, USM and scholarship donors
  • Prepares scheduled and term end/year end reports for all assigned programs 
  • Remains current on all federal, state, and institutional regulations and policies focusing specifically on scholarship programs
  • Other job-related duties as assigned 

REQUIRED EDUCATION AND EXPERIENCE:

  • Bachelor’s degree required from an accredited institution of higher learning and a minimum of one (1) year of professional experience in higher education, accounting, business or customer service
  • Excellent interpersonal, verbal and written communication skills; demonstrated experience with computerized office systems including but not limited to:  Microsoft Office applications such as Excel, PowerPoint, Word
  • Demonstrated ability to prioritize and manage multiple tasks and experience providing customer service in a timely and proficient manner

PREFERRED EDUCATION AND EXPERIENCE:

  • Experience with PeopleSoft and Salesforce
  • Experience with administering state and institutional scholarships

POSITION AVAILABLE IMMEDIATELY & WILL REMAIN OPEN UNTIL FILLED

SALARY COMMENSURATE WITH EXPERIENCE

https://umuc.wd1.myworkdayjobs.com/UMUC_Careers/job/North-America-Largo-MD/Scholarship-Analyst_10007998

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