The Office of Student Financial Assistance is responsible for the administration (awarding, processing and disbursement) of Federal Title IV funds and for the processing and disbursement of all CUA Funds (Operating, Endowed and Restricted Gifts), all totaling over $140,000,000 annually, in accordance with federal, state and institutional policies and regulations. Access and affordability are the cornerstone of our department, providing excellent aid packages and counseling to support recruitment and retention efforts.
He/she is responsible for the overall program administration of one or more institutional and or federal aid programs or processes. He or she manages a predefined caseload of undergraduate and graduate financial aid applicants and recipients and ensures that the information provided to students is in compliance with Federal, State and university policies and regulations.
We are a dynamic office that is transformational. The art of customer service with the science of federal regulations will allow the candidate to be innovative using critical thinking and integrity. This person will report to the Associate Director for Communication, Technology, & Retention
Manages a predefined caseload of undergraduate and graduate financial aid applicants and recipients and ensures that the information provided to students is in compliance with Federal, State and university policies and regulations.
Responsible for the overall program administration of one or more institutional and or federal aid programs or processes.
Reviews existing policies and procedures for area(s) of responsibility to assure compliance with relevant regulations and when appropriate proposes recommendations for policy changes and procedural improvements.
Reviews student applications and financial documentation and perform verification procedures.
Evaluates unusual/mitigating circumstances documentation or appeal information provided by the student and or parent; exercises professional judgment by making adjustment or revisions to cost, contributions, need or dependency status, SAP status, as exceptions to the prescribed process/policy.
Assists with other financial aid activities such as outreach, retention, reporting and monitoring.
Prepares documents for imaging to support compliance, record retention and workflow.
Prepares and presents customized financial aid presentations
Perform duties of Counselor of the Day on designated days.
Other duties as directed.
Bachelor’s degree and a minimum of one (2) years of experience (student work, work study or internship experience included) in student personnel administration, preferably in financial aid or college admissions. In lieu of a Bachelor's degree, a High School diploma/G.E.D. equivalent and four (5) years of experience in a financial aid office in higher ed. will be considered. Experience must include work with a student population with an understanding and respect for diversity and first generation college bound.
Working knowledge of Title IV regulations and federal financial aid needs analysis is strongly preferred. Working knowledge of COD and NSLDS is preferred. Bi-lingual is strongly desired. Experience with public speaking to include presentations is preferred.
Salary: $48,900 with excellent benefits package including work from home or a flexible schedule after 6 months of employment and a satisfactory performance evaluation.
Open the link below to apply online.
Financial Aid Counselor
A great place to work, staff and director are fun and nurturing. Looking for someone who has passion and purpose for higher education, first generation college bound and a knack for explaining complex regulations to students and families.