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Director of Student Financial Aid

30 Apr 2021 2:00 PM | Anonymous


The Director of Student Financial Aid (DSFA) reports to the Assistant Vice President of Enrollment Management and Financial Aid (AVPEMFA).  The DSFA provides leadership and oversight for the development, implementation and management of processes and systems related to the administration of Title IV programs, institutional assistance programs, state programs, veteran’s educational benefits and other assistance programs.  Supervises a team of two full time employees.  The DSFA works collaboratively with the Director of Admissions, Registration and Records, Advising team and Business Office Staff to ensure a positive experience with the university from acceptance to graduation promoting student success.  The department coordinates the awarding and delivery of over $10.5 million in federal, state, institutional, and external financial aid and resources annually.

Responsibilities include developing and implementing annual plans; coordinating and participating in outreach to external stakeholders; developing procedures; preparing formal reports for external regulatory organizations; preparing weekly packaging reports; determining departmental policy; developing and implementing a comprehensive calling campaign to all prospective students from application to matriculation and recommending and monitoring a budget.

The successful candidate will have excellent organizational, interpersonal and communication skills, and a demonstrated commitment to student success.   He/she must have knowledge of federal and state financial aid regulations, minimum of five years in related financial aid experience; a minimum of a Bachelor’s degree; and a proven track record of progressive experience at a managerial level in financial aid.  Capitol Technology is seeking an individual with strong managerial skills, experience with financial aid systems such as PowerFaids, COD, NSLDS and EdConnect, and the knowledge to deliver effective financial aid strategies and services in light of changing federal and state rules and regulations and changing expectations of students and families.


  • Responsible for all operations of financial aid and records related to aid from federal, state and other funding sources
  • Comply with all policies pertaining to Student Aid Programs as required by all funding agencies, regulatory agencies and the University
  • Implement aid policies as they pertain to student financial aid regulations
  • Oversee security and accuracy of financial aid record
  • Responsible for annual, quarterly, weekly and special reports
  • Responsible for federal and state audit preparation
  • Responsible for maintaining consumer information in catalog, handbooks, website, portal and other materials as needed in Financial Aid
  • Responsible for maintaining policy and procedures manual for Financial Aid
  • Ensure personnel have appropriate training and updates, especially as it pertains to PowerFaids and federal regulations
  • Chair Committees – Scholarships and Satisfactory Academic Appeals
  • Other duties as assigned


  • 5+ years’ experience with small, not for profit, specialized private institutions of higher education 
  • Bachelor degree required
  • Deep knowledge of technological systems which support financial aid such as PowerFaids, COD, NSLDS and EdConnect
  • Ability to maintain composure and remain tactful in stressful situations 
  • Ability to determine next steps when faced with competing priorities
  • Willingness to absorb and retain details, understand processes, and act to accomplish goals 

You must include a cover letter with your resume along with salary requirements to Kim Wittler, AVP Enrollment Management and Financial Aid at kwittler@captechu.edu.

Requires sitting, standing and walking occasionally for extended periods of time, and repetitive motions for operating computer mouse and keyboard.  Requires ability to push, pull, bend, grasp, and occasionally lift up to 20 lbs., with or without accommodation. Requires ability to hear and effectively communicate on the telephone, in the online learning environment, and in person. Visual demands: viewing computer monitor and reading. 

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