This position is responsible for reviewing and awarding federal student aid and for the management and tracking of Satisfactory Academic Progress for all financial aid recipients. The Financial Aid Counselor II is responsible for providing financial aid counseling and assistance to financial aid applicants. This position must use varying styles and approaches that reflect an understanding and acceptance of the the role of culture in a diverse, multicultural workplace.
Essential Duties and Responsibilities:
The following are the functions essential to performing this job:
1. Manage the end of the semester Satisfactory Academic Progress process and notify students of their status.
2. Experience working with students and parents to negotiate, intervene, and resolve student financial aid issues.
3. Exercise professional judgement when working with students who have extenuating circumstances meriting income adjustments and dependency overrides.
4. Research and review student appeals and track students who are on an academic plan for financial aid probation.
5. Monitor student enrollment to ensure compliance with repeated and required coursework regulations.
6. Articulate financial aid policies, procedures, and regulations to students, parents, and the public.
7. Provide financial aid counseling and assistance to students applying for financial aid.
8. Determine eligibility and award federal student aid in compliance with respective policies and procedures subject to federal, state, and local audit.
9. Access and analyze federal financial aid history using the National Student Loan Data System.
10. Utilize integrated student information system to award and track financial aid, assign communications to students, run reports, and track student statistics.
11. Adhere to the highest professional and ethical standards to maintain data confidentiality and integrity.
12. Represent the College at professional meetings and workshops.
Required Minimum Qualifications:
- 1. Bachelor’s Degree
- 2. Two (2) years of experience in financial aid administration at a higher education institution
1. Experience in the management of Satisfactory Academic Progress review
2. Experience interpreting and applying Title IV Federal regulations, and awarding policies
3. Experience in using U.S. Department of Education software, and secure websites
4. Experience using a student information system to award financial aid funds
5. Experience using document imaging software
6. Advanced skills in database management and Microsoft Office Suite