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Welcome to the Job Postings Forum, the place for Tri-State members to explore job opportunities within the region and share news of job vacancies. 

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  • 16 Sep 2021 3:03 PM | Thomas Healy

    Vacancy Number 301180

    Position Type: Regular, full-time exempt position with full, competitive benefits package

    • excellent tuition remission benefits
    • outstanding health benefits plans and rates
    • at least 11 paid holidays each year
    • 40 days of annual, personal, and sick leave each year, including 20+ annual leave days
    • great retirement plans

    Serving in the Office of Financial Aid (OFA), the Financial Aid Counselor must have exceptional customer service skills and be able to work in a fast-paced environment. This position is responsible to ensure quality financial aid counseling and service, and timely delivery of student financial aid to a diverse constituency. Support financial literacy programs for students, with strong emphasis on retention and reaching degree completion with minimal loan debt. Provide high quality one-on-one counseling and financial aid advice for undergraduate, graduate, and professional student populations. This position has a direct impact on the enrollment and persistence of students. It requires a flexible work schedule to meet the demands of the student population, including some evenings and weekend.  The Counselor performs all duties exercising high touch customer service and with a high degree of discretion and confidentiality. 

    We look forward to receiving your required electronic application with a cover letter and resume and learning about your interest in and qualifications for our vacancy.  Please save your required cover letter and resume as one document and attach it in the resume location. Apply here: Jobs at UBalt - University of Baltimore

    Key Responsibilities:

    Manage all aspects of financial aid processing for undergraduate, graduate, and professional students. This includes responsibility for determining eligibility, processing awards, and monitoring eligibility status. Provide outbound customer services to address student and family inquiries. Address questions and concerns providing high quality customer service.  

    Support retention and enrollment efforts. Meet with prospective and current students for individual or group sessions for financial aid counseling and financial literacy. Conduct financial aid outreach workshops as requested and participate in other recruitment, orientation and retention events.

    Support other OFA staff members and other departments (Admissions, Records/Registration, Bursar, Advisors, and Student Success and Support Services) on financial aid programs and to address student status requests. This includes responding to student requests, handle issues escalated from front line staff, and supporting senior counselors and the Associate Director with special programs (Direct Loan, Pell, MHEC, etc.).

    Ensure the integrity of data and program accuracy through the continual review of financial aid data and system-generated output, queries, and reports. This includes participation in program reconciliations. Use PeopleSoft student information and other systems to perform role. Develop and enhance technology and system skills.

    Required Qualifications

    Education: Bachelor's degree

    Experience: One year of professional experience in higher education, accounting, business, or customer service

    Preferred Qualifications

    Education: Some Master's level course work

    Experience: Two years’ experience in higher education financial aid and/or student financial programs dealing with students and families. One year of PeopleSoft or other electronic financial aid management system.

    Required Knowledge, Skills, and Abilities

    Ability to work in a fast-paced environment with a comfort level dealing with students. Strong organizational skills.  Ability to work as a team to get things done. Demonstrated experience with Microsoft Office Suite, particularly Excel, Word, and PowerPoint programs. Excellent written, verbal, and electronic communication skills. Ability to provide exceptional customer service. Ability to work under pressure and apply critical thinking skills. This position requires flexible work schedule to meet the demands of the student population.

    The University of Baltimore ("UB" or "University") does not discriminate on the basis of sex, gender, race, religion, age, disability, national origin, ethnicity, sexual orientation, gender identity, or other legally protected characteristics in its programs, activities or employment practices. UB is an Equal Opportunity/Affirmative Action/ADA Compliant Employer & Title IX Institution.

  • 27 Aug 2021 8:21 AM | Mason White (Administrator)

    Salisbury University, a member of the University System of Maryland, is a regionally accredited four-year comprehensive institution offering 61 distinct graduate and undergraduate programs. Located on the historic Eastern Shore, SU's beautiful campus is some 30 miles from the Atlantic beaches and 2.5 hours from Baltimore and Washington, D.C.

    Salisbury University is seeking qualified applicants for the position of Financial Aid Counselor in Office of Financial Aid Office and Scholarships.

    Primary Job Duties:  Administer several integral aspects of the financial aid process. Provide financial aid counseling and support to prospective and current students and their families.  In addition, this position will be relied upon to run daily financial aid processes to maintain the accuracy and integrity of previously established financial aid packages and will also serve as a backup for the federal verification process and uses professional judgment to perform review of all special circumstances appeals.  Finally, this position will have administrative responsibility for several financial aid-related functions including the federal work-study program and the private loan program.

    Minimum Qualifications:  Bachelor’s degree in a related field and 1-3 years of related experience.  Experience working in a related higher education position or financial related field is required.

    Must be detail oriented and have excellent interpersonal, customer service, organization and planning, prioritization, problem solving, follow through, time management, and oral and written communication skills.  Also, must be flexible and possess the ability to successfully handle multiple tasks/projects simultaneously and work well under pressure, work independently and in a team-oriented environment.  Proficiency with Microsoft Office Suite is required. 

    Preferred Qualifications:  Financial Aid administration experience preferred.

    This is a full-time, exempt, State position with a full benefits package.  Salary will be commensurate with experience and qualifications. 

    Applications will be accepted via Salisbury University's Online Employment Application System. Please visit our website http://www.salisbury.edu/hr/careers/to apply online. See the FAQs of the Online Employment Application System for more information and instructions.  To be considered an applicant, you must apply online and submit a cover letter and resume.  All documents that you wish to provide must be attached to your application in the Online Employment Application System. Please do not send any documents via E-mail.  Three professional references will be requested and required before the final stages of the search. Candidates will be notified prior to references being contacted.

    Applications received by September 9, 2021 will be given full consideration.  The position will remain open until filled.

    Diversity and inclusion are core values of Salisbury University. We strive to create a truly diverse and inclusive environment where the richness of ideas, backgrounds, and perspectives of our community is harnessed to create value for our institution, today and in the future.  To this end, the University recruits exceptional and diverse faculty, staff, and students from across Maryland, the United States, and around the world, supporting all members of the University community as they work together to achieve institutional goals and vision. To learn more about the University’s commitment to fostering a diverse and inclusive campus, please visit http://www.salisbury.edu/equity/.

    Salisbury University (SU) has a strong institutional commitment to diversity and equal employment opportunities to all qualified people.  To that end, the University prohibits discrimination on the basis of sex, gender, marital status, pregnancy, race, color, ethnicity, national origin, age, disability, genetic information, religion, sexual orientation, gender identity or expression, veteran status or other legally protected characteristics.  Direct all inquiries regarding the nondiscrimination policy to: Humberto Aristizabal, Associate Vice President, Institutional Equity, Title IX Coordinator, 100 Holloway Hall, Tel. (410) 548-3508.

  • 26 Aug 2021 10:00 AM | Mindy Schaffer

    Job ID: 2021-10666

    Posting Title - Communications Coordinator

    Overview - The Office of Student Financial Assistance is responsible for the administration of Federal Title IV aid, University funds, state and private aid over $156 million annually, in accordance to all federal, state and institutional policies and regulations. Our main focus is improving the student experience through engagement by providing excellent customer service. Counseling prospects on the value an education at Catholic University offers and by adhering to this tenet, we are supporting the university's recruitment and retention goals.

    This position is mission driven. The Coordinator is often the first point of contact for students and parents inquiry about eligibility, application process, financial aid programs, and net price.  Excellent verbal and written communications will be considered the highest priority in this incumbent.

    This person will be responsible for the creation, evaluation and maintenance of an effective communication plan, insuring accuracy, quality and compliance with all federal, state and university policies and regulations.  Additional duties include;

    Coordinates timely communication of calls, emails and requests for appointments in person or virtual.

    Maintains our website, forms bank and messaging will fall under this positions purview.  

    Implement an outreach plan with internal and external constituents. 

    Implement a communication plan to support retention efforts.

    Assist with data entry, report statistics on financial aid activities and monitor student status.

    Assist Appeals committee with personalized responses.

    Train work study students


    Minimum Qualification for Communications Coordinator:

    Bachelor's degree and a minimum one (1) year experience in a higher education setting including student employment, work study or internship experience, preferably in financial aid, bursars, college admissions or other student centered office preferred.  In lieu of Bachelor's degree, a high school diploma/G.E.D equivalent and 3 years financial aid experience is preferred.

    Technical Skills:

    Microsoft applications (Word, Excel, Powerpoint), Adobe Pro and html editing language is preferred.  Knowledge of Title IV reulations, understanding of federal needs analysis.  Experience using PeopleSoft or similar student information system is preferred.

    Other Knowledge, Skills and Abilities Needed:

    Public Speaking, customer service and ability to manage multiple priorities while  guaranteeing excellent service.

    Think critically beyond the question asked - anticipating the next step and communicating effectively.

    Flexible, motivated and proactive.

    Ability to work independently and as part of a team

    Ability to work evenings and weekends on occasion 

    Apply online at https://internal-cua.icims.com/jobs/10666/communications-coordinator/job

  • 24 Aug 2021 11:12 AM | Shannon Millard

    Office of Financial Aid and Scholarships

    The University of Maryland, Baltimore County (UMBC) is seeking a Student Services Coordinator for the Office of Financial Aid and Scholarships. Reporting to the Assistant Director of Financial Aid and working closely with the management and counseling staff, the incumbent will be responsible for the coordination of the front office operations.

    Specific duties include:

    • Supervising and managing the reception area of the Office of Financial Aid and Scholarships (OFAS)
    • Hiring, training and overseeing the daily work of at least one dozen student front office staff
    • ·       Serving as subject matter expert for financial aid programs, assisting student employees with their daily work and counseling UMBC students and their families
    • ·       Providing administrative support to the Assistant Director for the Maryland Higher Education Commission’s State Aid Programs
    • Managing the document imaging process, phone and e-mail responses
    • Maintaining and reporting information collected from the student tracking system and making suggestions for ways to enhance our customer service including online materials, communications and data collection and analysis
    • Coordinating the inventory and distribution of financial aid and scholarship materials and other publications
    • Serving as a liaison to offices across campus that impact our service to families at UMBC
    • Representing OFAS by presenting financial aid information at student/parent orientations and other on-and-off campus events
    • Performing other duties as assigned.

    This position requires a Bachelor's Degree, two years of related experience in customer service and/or higher education and one year of experience with federal and/or state financial aid programs. Preferred qualifications are: strong verbal and written communications skills, commitment to exemplary customer service, supervisory experience and experience with Peoplesoft and document imaging. Note: A background check will be required.

    Starting salary is commensurate with qualifications and experience. This is a full time position and includes full university benefits.

    For best consideration, submit a cover letter, resume and contact information for three professional references by September 9, 2021 (applications will be accepted until the position is filled) to:


    UMBC is an Equal Opportunity/Affirmative Action Employer and actively seeks the applications of minorities, women, Veterans and individuals with disabilities.

    As an institution that receives federal financial assistance, UMBC adheres to Title IX and does not discriminate on the basis of sex. Information about Title IX and contact information for the Title IX Coordinator is available at: https://oei.umbc.edu/
  • 23 Aug 2021 8:15 PM | Mindy Schaffer

    Job ID 2021-10080 Category Staff Position type Regular Full-Time

    Posting Title

    Financial Aid Counselor/Sr. Counselor


    The incumbent is a second tier resource to assist counselors, support staff and student workers in assessing and resolving complex financial aid issues. He/she is responsible for the overall program administration of one or more institutional and or federal aid programs or processes. He or she manages a predefined caseload of undergraduate and graduate financial aid applicants and recipients and ensures that the information provided to students is in compliance with Federal, State and university policies and regulations.

    Counsels students/families on the availability and types of financial aid, eligibility, application procedures, the aid delivery process, cost and the requirements necessary to insure that financial aid funds are disbursed.

    Works with the Office of Student Financial Assistance team to meet objectives and to achieve long-range goals within the FA budget. Prepare reports as necessary.


    Responsible for the overall program administration of one or more institutional and or federal aid programs or processes.

    Reviews existing policies and procedures for area(s) of responsibility to assure compliance with relevant regulations and when appropriate proposes recommendations for policy changes and procedural improvements.

    Keep abreast of all financial aid Policies and Procedures.

    Work with Senior Associate Director to document and update FA Policies and Procedures and continuously identify process improvement.

    Team Leader for counselors within unit and act as lead or senior to other Financial Aid Counselors.

    Identify training needs with Senior Management.

    Assist with orienting and training of new Counselors

    Manage a predefined case load of undergraduate and graduate financial aid applicants and recipients.

    Advise and counsel undergraduate and graduate students/families on the availability and types of financial aid, eligibility, application procedures, the aid delivery process, cost and the requirements necessary to insure that financial aid funds are transferred to student accounts.

    Provide excellent customer service.

    Review student applications and financial documentation and perform verification procedures.

    Evaluates unusual/mitigating circumstances documentation or appeal information provided by the student and or parent; exercises professional judgment by making adjustment or revisions to cost, contributions, need or dependency status, SAP status, as exceptions to the prescribed process/policy.

    Answers financial aid questions, inquiries or requests from students, parents, or guardians in person or in writing.

    Collects and/or analyzes financial data on students to determine aid eligibility and make awards according to federal, state, donor and/or institutional guidelines.

    Analyze various system generated reports such as Enrollment Credit Audit, Authorization and Disbursement report, Over-award audit, to verify continued compliance and eligibility of students receiving aid under federal, state and institutional guidelines; notifies students of changes in eligibility of awards and alternatives to amend situation.


    Minimum Qualifications of the Counselor:

    Bachelor’s degree and a minimum of one (1) year of experience (student work, work study or internship experience included) in a higher education setting, preferably in financial aid or college admissions. In lieu of Bachelor’s degree, a High School diploma/G.E.D. equivalent and four (4) years of experience in a financial aid office will be considered. Experience must include work with a student population. Experience at a selective institution is preferred.

    Minimum Qualifications of the Senior Counselor:

    Bachelor’s degree and a minimum of one (2) years of experience (student work, work study or internship experience included) in student personnel administration, preferably in financial aid or college admissions. In lieu of Bachelor’s degree, a High School diploma/G.E.D. equivalent and four (5) years of experience in financial aid office in higher ed. will be considered. Experience must include work with a student population.

    Working knowledge of Title IV regulations and federal financial aid needs analysis is strongly preferred. Working knowledge of COD and NSLDS is preferred. Experience with public speaking to include presentations is preferred.

    Apply online at https://cardinalstation.catholic.edu/cardinalhire/

  • 5 Aug 2021 12:45 PM | Daniel West

    Position Summary: 

    This position supports the federal Title IV financial aid requirements for administration of financial aid and oversees the awarding of Title IV financial aid. The Assistant Director, Financial Aid Verification and Reporting is responsible for management of reporting requirements to the U.S. Department of Education and for supervision and training of staff completing verification and awarding. This position will work independently to problem-solve, evaluate, and analyze information, apply excellent oral and written communication skills, and demonstrate critical thinking and conflict resolution skills.  This position must use varying styles and approaches that reflect an understanding and acceptance of the role of culture in a diverse, multicultural workplace.

    Essential Duties and Responsibilities:

    The following are the functions essential to performing this job:

    1.       Compute and award financial aid funds to students based on regulatory requirements of verification by the U.S. Department of Education.

    2.       Determine and override complex and unique issues by exercising professional judgement in accordance with the Department of Education regulations.

    3.       Ensure compliance in awarding financial aid funds to students based on regulatory requirements of verification by the U.S. Department of Education.

    4.       Assess federal financial aid eligibility and analyze information within the U.S. Department of Education database.

    5.       Research, review, and determine eligibility as required by law for students with C codes for unusual enrollment history and maximum lifetime Federal Pell Grant eligibility.

    6.       Review documentation and report to the U.S. Department of Education, student information for V4 and V5 verification of high school completion and identity statement of educational purpose.

    7.       Oversee the Federal Work Study program of the College.

    8.       Interpret, articulate, and disseminate financial aid policies, procedures, and regulations to students, parents, and the public.

    9.       Ensures that webpages and information related to financial aid are accurate and updated.

    10.   Meet with students and parents who have special circumstances including, but not limited to unemployment and dependency override.

    11.   Assist the Director of Financial Aid with review of the financial aid procedures manual, ensuring it is accurate and revised as needed.

    12.   Supervision of financial aid counselors including performance management and employee development plans.

    13.   Maintain education and financial aid records in accordance with FERPA, regulatory requirements, and College policies and procedures.

    14.   Maintain knowledge of federal tax return guidelines in order to complete verification of FAFSA data.

    15.   Maintain knowledge of the student information system and all U.S. Department of Education system.

    Required Minimum Qualifications

    1.       Bachelor’s Degree

    2.       Three (3) years of experience in a college environment managing and awarding financial aid funds

    3.       Three (3) years of experience in financial aid verification

    4.       Two (2) years of supervisory experience 

    Apply herehttps://jobs.frederick.edu/postings/3521

  • 29 Jul 2021 4:05 PM | Patricia Scott

    The Office of Academic Affairs, Enrollment Administration / Student Financial Assistance is recruiting for two (2) Senior Financial Aid Counselor. The selected candidate will serve as the point person for financial aid for one or more of the seven (7) professional schools at the University of Maryland, Baltimore (UMB). The Counselor practices counseling and decision-making with principles that are sensitive to the challenges of students in their assigned cohort, while adhering to the U.S. Department of Education and University Student Financial Assistance & Enrollment Services Policies and Procedures.


    Benefits Information:  UMB offers a generous benefits package that includes 22 vacation days, 14 floating and holidays, 15 sick days; comprehensive health insurance and retirement options; and tuition remission for employees and their dependents at any of the University System of Maryland schools.


    The University of Maryland, Baltimore was ranked one of America's Best Large Employers by Forbes Magazine. (Feb 2021)


    In the Fall of 2021, UMB will require all faculty, staff, and students to be vaccinated against COVID-19. Exemptions for medical or religious reasons will be processed through Human Resources.  



    Essential Functions:

    • Provides leadership and counseling to students, families, and the University community. Counseling responsibilities include advising on financial literacy, realistic goal setting for borrowing as well as providing individual entrance and exit counseling for students who request this service.

    • Serves as a team leader for the Financial Aid Counselors and works with senior management to identify training needs and process improvement.

    • Responsible for orienting and training others, and assigning and reviewing their work. May also be responsible for acting in a “lead” or “senior” capacity over other financial aid counselors

    • Assist the leadership team in monitoring and adjusting financial aid in excess of financial need

    • Analyzes workflow and various processes relating to financial aid packaging and awarding

    • Assists in the annual review and revision of departments Policies and Procedures Manual

    • Participates in activities relating to the federal verification process

    • Participates in school orientation programs and outreach events

    • Serves as point person for federal exit counseling and delinquent borrowers follow up

    • Follows established policy and procedures for awarding recouped scholarship funds during the fall and spring term.

    • Reviews requests for budget increases and makes recommendations to the management on behalf of the student. Completes processing of financial aid requests from students including but not limited to federal verification and federal loan processing. May assist in federal work study.

    • Evaluates financial aid applications and determines amount/configuration of aid packages for students ensuring the University is in compliance with state, federal, and institutional policies governing financial aid.

    • Ensures financial aid data is processed accurately and students accept the funds they are eligible to receive.

    • Perform other related duties as assigned.




    Education:  Bachelor’s degree in a related field of study.
    Experience:  Three (3) years of experience in a financial aid office.
    Other:  Equivalent combination of education and experience may be considered.



    Knowledge, Skills, and Abilities

    • Current knowledge of Title IV and Title VII financial aid programs. Knowledge of how state programs integrate with federal and institutional funding.

    • Knowledge of Financial Aid Management Systems and/or Student Information Systems - (NSLDS, COD, Banner operating system or similar financial aid operating system).

    • Knowledge of financial aid policies, procedures, and eligibility requirements.

    • Ability to accomplish detailed tasks and follow a system of procedures and timetables.

    • Ability to work both as a part of a team and independently on projects and assignments.

    • Ability to maintain the confidentiality of information.

    • Ability to establish and maintain harmonious and effective work relations with students, staff, faculty and the general public.

    • Strong analytical skills with the ability to make sound judgments about financial aid awards based upon comparisons and interpretations.

    • Excellent verbal and written communication, presentation and interpersonal skills. Ability to manage both detailed and multiple tasks in concert with one another. Excellent computer skills to include financial aid computer applications.

    The Hiring Range for this position is in the mid $50,000s to low $60,000s, commensurate with education and experience.

     UMB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law or policy. For assistance related to employment, please contact the Staffing department at HRJobs@umaryland.edu.

    If you anticipate needing a reasonable accommodation for a disability under the Americans With Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request. You may also contact HRDiversity@umaryland.edu. Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.

    Those interested should create an online account with UMB Human Resources and apply no later than August 18, 2021

     Job Description - Senior Financial Aid Counselor (210000JM) (taleo.net)
  • 7 Jul 2021 12:06 PM | Kristina Dean

    Position Summary

    Maryland University of Integrative Health (MUIH) is one of the nation’s leading academic institutions for natural medicine. For nearly 40 years, MUIH has educated and informed practitioners and leaders in health and wellness through transformative and relationship-centered programs that draw from contemporary science and traditional wisdom. Progressive graduate degrees in a wide range of disciplines are offered both on campus and online. The on-site Natural Care Center offers compassionate and affordable healthcare provided by clinical student interns in University Teaching Clinics and from highly skilled faculty practitioners. For staff and faculty, MUIH offers a collaborative and vibrant work environment that is mission and values-driven.


    The Office of Financial Aid is part of the Enrollment Management division at Maryland University of Integrative Health. The Financial Aid Advisor, under the direction of the Director of Financial Aid, acts as a financial advocate to students by providing guidance related to state, federal and institutional aid programs. The Advisor assists the Director with the daily processing of financial aid, including federal awarding, origination, disbursement, and reconciliation. In addition, the Advisor will interact with specific outside agencies to facilitate the student eligibility process and will be accountable for ensuring compliance with all federal regulations regarding various types of Federal and Institutional Financial Aid available to facilitate the enrollment of students, consistent with the University’s mission, accreditation standards, and applicable regulatory guidelines.


    The Financial Aid Advisor focuses on the core responsibilities associated with screening students for financial aid eligibility and ensuring compliance with federal regulations. The position includes processing of financial aid packages and the dissemination of financial aid information.



    Essential Functions

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    • Advises prospective, admitted, and continuing students about the financial process, as well as the types of aid available.
    • Assists with financial aid correspondence to students via email, mail and phone.
    • Provides informational services including admissions events, exit interviews, financial aid open houses, FAFSA workshops, internal training, default management, and financial literacy activities.
    • Emails Financial Aid Offers to students and manage changes and revisions to all.
    • Sends form letters to applicants requesting missing or incomplete information.
    • Receives, reviews, and inputs data pertaining to student aid information into the SIS database.
    • Reviews student information on the National Student Loan Data NSLDS) and Common Origination and Disbursement (COD) Systems to resolve student eligibility issues.
    • Participates in professional development activities and required employee training; serve on institutional committees as appointed.
    • Maintains working knowledge of federal, state, institutional, and accepted external aid programs and regulations and guidelines.
    • Prepares and/or process student aid disbursement and monthly reconciliations.
    • Processes federal financial aid originations in EDExpress.
    • Works closely in a team environment to provide outstanding customer services.
    • Monitors student Satisfactory Academic Progress
    • Supports recruitment and retention efforts in line with the strategies of the Enrollment Management team.
    • Explains to the student the status of their financial aid application, amount, and sources of aid and expected date of disbursement.
    • Performs standard and customized reports (EDxpress, SIS, Excel)
    • Reviews student information on Common Origination & Disbursement for graduate plus loan and other financial aid documents.
    • Communicates closely with the Registrar and the Finance Departments regarding financial aid processes.
    • With the community culture in mind, employee will serve on committees as needed.
    • Performs other duties as assigned.

    Education and Experience Qualifications  



    • Bachelor’s degree from an accredited institution of higher education
    • Minimum 2 year of experience in an office of financial aid within higher education
    • Working knowledge of NSLDS, COD, and MDCAPS
    • Fundamental knowledge of federal aid programs, federal regulations, and need analysis (federal methodology)
    • Comfortable with numbers
    • Familiarity with the changing restrictions and obligations that face borrowers
    • Current knowledge of FERPA, GDPR compliance, and other privacy-related law in higher education



    • Experience with graduate student financial aid
    • Experience with originating direct student loans in a financial aid office
    • Experience with monthly reconciliation
    • Knowledge of EDExpress and ELMOne


    Skills and Abilities


    • Demonstrated knowledge of financial aid and its administration.
    • Strong customer service aptitude
    • Ability to understand and follow oral and written instructions to interpret, explain and enforce departmental policies and procedures
    • Organizational skills to manage time, prioritize work and handle multiple tasks simultaneously
    • Strong work ethic
    • Work as a team member with minimal supervision
    • Maintain confidentiality of student records in compliance with the federal regulations regarding privacy
    • Good interpersonal skills to work with students and constituencies across the institution and, including staff at all levels, faculty, and committees
    • Ability to adapt and adjust to an evolving and growth-oriented environment
    • Ability for critical and logical thinking, good judgement, and problem solving
    • Strong organizational skills
    • Excellent written and oral communication skills
    • Proficient in Microsoft Excel, PowerPoint, Word, Outlook and familiarity with financial aid systems
    • Ability to learn new software applications as necessary



    Supervisory Responsibility

    • None



    Work Environment/Physical Requirements

    This job operates in a professional office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.



    DISCLAIMER:  This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of an incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of an incumbent. An incumbent may be asked to perform other duties as required.



  • 16 Jun 2021 7:14 AM | Patricia Scott

    The University of Maryland, Baltimore School of Medicine (UMSOM) is seeking a seasoned financial planning professional (Director of Student Financial Planning) to build and manage the Medical School Scholarship & Financial Wellness program.  The building of this new program is integral to the overall success of the School of Medicine (SOM) Medical Doctor program and its accreditation. The program will be expected to adopt and implement the AAMC FIRST program (Financial Information, Resources, Services, and Tools) within the University of Maryland School of Medicine (UMSOM) and develop a synergistic speaker series on relevant topics. The FIRST program is a resource provided by the AAMC, and all LCME-accredited medical schools are strongly encouraged to utilize aspects of this model. The Medical School Scholarship & Financial Wellness program is being established to act as an interface for medical students with the University of Maryland Baltimore (UMB) University Student Financial Assistance (USFA) office and as the hub for any medical student financial-aid- and financial-wellness-related services and matters. The Director position is expected to manage all aspects of the medical student scholarships & financial wellness program such as: customer service, quality assurance, strategic planning, seminars, communications and marketing, staff supervision, interactions with Undergraduate Medical Education (UME) units and administration of other SOM divisions, nurturing a strong relationship with the UMB USFA, intake and resolution of requests, specialized counseling, exit interviews, etc. The Director of Student Financial Planning would report to the Associate Dean for Student Affairs and will be expected to foster and support a broadly diverse and inclusive university community consisting of approximately 650 students. Although this position is independent of the UMB USFA, weekly meetings, trainings and synergy between the two entities are expected. This is a great opportunity for a highly professional individual who is customer-focused, well-organized, possesses strong communication and oral presentation skills, and has a desire to build a state-of-the-art scholarship and financial wellness program from the ground up.

    Benefits Information:

    UMB offers a generous benefits package, which includes 22 vacation days, 14 floating and holidays, 15 sick days; comprehensive health insurance and retirement options; and tuition remission for employees and their dependents at any of the University System of Maryland schools.

    In the Fall of 2021, UMB will require all faculty, staff, and students to be vaccinated against COVID-19. Exemptions for medical or religious reasons will be processed through Human Resources.

    Primary Duties:

    • Develop, implement, and provide oversight of all aspects of student financial planning and debt counseling programs.
    • Develop general and custom financial planning materials for students and admitted applicants, counsel’s students individually and in group settings, and help establish short and long-term debt management plans.
    • Analyze and differentiate between complex financial product types available through all sources, and appraise alternate financial strategies.
    • Adopt and implement the AAMC FIRST (Financial Information, Resources, Services, and Tools) program within the SOM.  This program is strongly encouraged for use by the LCME, our accreditation organization.
    • Coordinate with UMB Central Financial Aid Office to maintain synergy between the school and campus. Serve as an intermediary between students and the UMB Central Financial Aid office to resolve problems.
    • Operates as a safety-net to ensure all student financial related matters are promptly addressed and resolved satisfactorily.
    • Coordinate with the campus UMB Office of Enrollment (OOE) Administration. Serve as an intermediary between students and the OEE to resolve problems.
    • Directs students in identifying their financial goals and objectives. Synthesize individualized financial plans, aligning student’s unique circumstances with available strategies and products.
    • Help students establish short and long-term debt management plans and budgeting practices.
    • Communicate to students the complex policies and procedures relating to federal student loans.
    • Manage and monitor school private scholarship fund awards. Develops and manages a centralized resource for students to access scholarship opportunities as well as financial planning and management resources. Works directly with the school Office of Development and other designated groups to identify potential scholarships opportunities for students.
    • Develop information as needed for UMB OOE financial aid reporting.
    • Develop educational and programmatic materials, seminars, and events related to sound financial management strategies.
    • Serve as a resource for the Student Affairs Office regarding support and training on Banner and other student IT systems
    • Ensure efficient supervision, recruitment, and training functions to continually review strengths and weaknesses in maintaining a staff of well-trained, highly involved, and motivated employees.
    • Perform other duties as assigned.



    Education: Bachelor’s degree in a related field; Student Services or Education Administration preferred. Master’s Degree or higher, preferred.

    Experience: Eight (8) years related experience including five (5) years with direct experience in a Student Information System (e.g. Banner); previous experience overseeing financial aid for graduate and professional academic programs is preferred.

    Supervisory Experience: Three (3) years supervisory experience.

    Certification/Licensure: N/A

    Other: Demonstrated commitment to exceptional customer service and customer service experience in financial aid/financial management/ financial planning industry preferred.

    Demonstrated experience working independently in a senior financial-wellness-related role to include: financial aid and fiscal counseling management in a university environment, financial advising and debt management, public or client relations, and/or accounting background including familiarity with IRS documentation and procedures preferred.

    Knowledge, Skills, Abilities:

    Thorough knowledge of position requirements. Thorough knowledge of all applicable requirements, regulations, and laws. Skill in effective use of applicable technology/systems. Ability to effectively communicate both verbal and written thoughts, ideas, and facts. Ability to support a mission and strategic vision. Instructional, training, and teambuilding skills to strengthen and cultivate relationships. Skill in consultation and change management. Ability to demonstrate, understand, apply, and adhere to the UMB Core Values of Accountability, Civility, Collaboration, Diversity, Excellence, Leadership, and Knowledge.

    Hiring Range: Commensurate with education and experience

    UMB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law or policy. For assistance related to employment, please contact the Staffing department at HRJobs@umaryland.edu.  

    If you anticipate needing a reasonable accommodation for a disability under the Americans With Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request. You may also contact HRDiversity@umaryland.edu. Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.

     This is an exempt staff , full time position.  Candidates should apply before July 13, 2021 using this link:  https://umb.taleo.net/careersection/jobdetail.ftl?job=210000KZ&lang=en

  • 2 Jun 2021 11:00 AM | Andrew Harvey (Administrator)

    West Virginia University invites applications for the position of Financial Aid        Manager in the Processing Unit of Student Financial Services.  This is                remote position.

    The manager will have direct supervision of professional staff, assign and monitor work, assist with the development and implementation of policies and procedures for areas of responsibility, initiate the development of updates to processes that will improve efficiency, and the timely review of data, allowing for accurate delivery of aid to students among many other responsibilities.

    The successful candidate will have a minimum of a bachelor’s degree or an equivalent of education and experience, a demonstrated knowledge and understanding of statutes, regulations and general guidance associated with financial aid administration, the ability to work collaboratively in a team as well as independently with little supervision, experience managing, supervising and motivating staff, demonstrated analytical and problem-solving skills necessary to resolve complex situations. This is a remote position.

    You can see details about the position and apply at https://wvu.taleo.net/careersection/staff/jobdetail.ftl?job=16825&tz=GMT-04%3A00&tzname=America%2FNew_York 

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