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JOB POSTINGS

Welcome to the Job Postings Forum, the place for Tri-State members to explore job opportunities within the region and share news of job vacancies. 

Job seekers: Scroll the list of Job Postings below to view current opportunities.

Hiring managers: Login through the membership portal and click the "Add Post" button to submit a new job posting.

In the Subject line, include

(1) the name of your institution and

(2) the job title.


Copy and paste the details of the job announcement into the Body section. Be sure to include the following information as members are typically interested in viewing: 

  • Job Title
  • Hiring Institution/Agency
  • Web address or link to employer's website
  • Salary range
  • Location
  • Application Deadline
  • Description
  • Desired Qualifications
  • Instructions for job applicants
  • Contact for additional information




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  • 21 Jan 2020 12:00 AM | Horace Burrell

    Montgomery College, Takoma Park/Silver Spring Campus, has an immediate need for a full-time Financial Aid Outreach CounselorWe are willing to consider a candidate at the trainee level for this position. The position requires bilingual skills (Spanish preferred). The main work schedule is Monday through Friday, 8:30am – 5pm with some evening and offsite events during the Academic Year. This position is non-bargaining, non-exempt, Grade 27. For non-exempt positions, you are not eligible to work a secondary job at Montgomery College.

    Financial Aid Counselors greatly impact student enrollment and retention. Determining student eligibility and awarding financial aid directly influences student’s ability to matriculate and maintain enrollment.

    Job Description

    • Manage a financial aid program and/or a financial aid process including the verification, awarding, and report processing.
    • Coordinate and conduct financial aid outreach services and requests. Maintain financial aid outreach calendar
    • Write, design, and conduct financial aid presentations and workshops in English and Spanish to students and family representatives at middle schools, high schools, community organizations and Montgomery College (MC) events.
    • Plan and execute specials Initiatives and events for the Office of Student Financial Aid
    • Create and manage social media content for the Office of Student Financial Aid.
    • Manage a caseload of student files for awarding. Reviews, verifies and analyzes financial aid applications and supporting documentation to determine a students’ eligibility. Authorizes student file awarding.
    • Counsel and educate students, their families, and the community on federal, state, and institutional financial aid programs. Advise them on the regulations and procedures for applying for financial aid from various agencies.
    • Manage cyclical reports for appropriate changes, adjustments and/or corrections to the student's data.
    • Exercise professional judgement to reevaluate student eligibility for federal student financial aid.
    • Maintain thorough knowledge of federal and state financial aid programs, and state and institutional policies. Understand the relation of federal regulations to Montgomery College Policy and Procedure.
    • Use comprehensive knowledge of applicable laws and regulations, including Title IV, to interpret rules and regulations as needed.

    Required Qualifications:

    • Bachelor’s degree in Counseling, Education, Business Administration, or a related field.
    • Five (5) years of experience in a financial aid office.
    • Bilingual (Spanish preferred)
    • Comprehensive knowledge of current Student Financial Aid Office policies and procedures, state and federal financial aid regulations and policies, and institutional policies governing financial aid.
    • Comprehensive knowledge of one or more of the following programs: loans, work study, scholarships or other federal or state programs and ability to perform needs analysis and prepare aid packages for students.
    • Knowledge of institutional rules, guidelines, procedures, and practices, and of modern office procedures and practices as applied to the operations of a financial aid office.
    • Thorough knowledge of customer service techniques for public contact.
    • Skill in interpersonal relations (including serving a diverse community) with ability to effectively communicate, verbally and in writing, and work effectively with others within and outside of the institution.
    • Skill in the use of student financial aid data management systems and computer applications including Microsoft Office Suite software appropriate for the duties assigned.
    • Eligible applicants must currently be authorized to work in the United States and not require employer visa sponsorship

    Preferred Qualifications:

    • Bilingual: write, create, and conduct financial aid presentations and workshops in English and Spanish.
    • General knowledge of student services area, such as Admissions, Registration, Business Office, Counseling and Advising, including FERPA and student confidentiality.
    • Experience with Banner Financial Aid Student Information System Software.
    • Experience with Document Imaging.

    Additional Details: 

    Application Process: Apply online at www.montgomerycollege.edu/employment

    Online applications must be received by February 7, 2020

    As a condition of employment, the following are required at the time of hire:
       1.
    Successful completion of a background check.

       2. Participation in a retirement plan.

    Our benefits package includes: generous paid vacation, sick, paid holidays, medical, dental, vision, group legal benefits, professional development, retirement plan, educational assistance, tuition waiver for employee and dependents, wellness programming including onsite gyms, pools and classes. 


  • 14 Jan 2020 1:09 PM | Keia Brown (Administrator)

    Location: Office of Financial Aid and Scholarships

    Position: Full Time/Regular/ Exempt

    Responsibilities: The Financial Aid Counselor provides guidance to students and parents regarding federal, State and institutional aid options. The Counselor is responsible for processing financial aid records and determining student eligibility.

    The incumbent is responsible for counseling and advising current and prospective students and their families on the federal, state, and institutional financial aid programs, and assisting with the removal of barriers to receive educational funding.  With a student centered focus, the Counselor provides information on policies, procedures, and eligibility of financial aid programs. 

    Specific duties include: analyze and process student financial aid records including federal verification, certification of loans, awarding grants, evaluating/reviewing student files, and reconciling student accounts; participate in orientation programs, outreach and awareness events on and off campus; act as the lead for one or more financial aid programs; and perform other duties as assigned.

    Required Minimum Qualifications: Bachelors's Degree 

    Preferred Qualifications: Strong interpersonal skills and an ability to adapt to a fast paced environment are important, as well as a commitment to customer service.

    A background check will be required. 

    Upload a cover letter, resume and contact information for three professional references. 

    For best consideration submit application materials by January 15, 2020 (applications will be accepted until the position is filled). 

    Apply: https://listings.umbc.edu/cw/en-us/job/493138/financial-aid-counselor

  • 14 Jan 2020 12:18 PM | Danette Burgess (Administrator)

    Financial Aid Counselor (5392)

    Apply now »

    Date: Jan 9, 2020

    Location: Washington, DC, US, 20016

    Company: American University

    Summary/Objective

    This position is an integral part of the university’s financial aid office. The incumbent is responsible for ensuring the highest levels of service to current and prospective students and parents.  The counselor determines the financial aid eligibility of all students and assures compliance with federal and institutional guidelines. Additionally, the counselor advises current students, prospective students, parents, and colleagues regarding federal, state and institutional financial assistance programs.

    Work Environment

    • Financial Aid Counselors report directly to an Assistant Director

    Position Type/Expected Hours of Work

    • 35 hours/week
    • Non-exempt

    Salary Range

    • Commensurate with experience

    Required Education and Experience

    • Bachelor's degree
    • At least one years experience in financial aid counseling in a large volume, multiprogram environment
    • Associate degree and 5 years financial aid working experience can be substituted for the bachelor's degree requirement
    • Excellent verbal and written communication skills 

    Additional Eligibility Qualifications

    • Hiring offers for this position are contingent on successful completion of a background check


     

    Current American University Employees:

    If you are a current full-time or part-time staff member at American University, please log into AsuccessfulU through the myAU portal. Once in AsuccessfulU, please select the Careers tile which will take you to our internal career page. 

     

    Contact Us:

    For more information or assistance with the American University careers site, email theworkline@american.edu.

     

    American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.


    Nearest Major Market: Washington DC

    Apply now »

    Find similar jobs:


  • 9 Jan 2020 12:37 PM | Mason White

    Salisbury University, a member of the University System of Maryland, is a regionally accredited four-year comprehensive institution offering 58 distinct graduate and undergraduate programs. Located on the historic Eastern Shore, SU's beautiful campus is some 30 miles from the Atlantic beaches and 2.5 hours from Baltimore and Washington, D.C.

    Salisbury University is seeking qualified applicants for the position of Financial Aid Coordinator. 

    Primary Job Duties:  Serves as liaison to various offices on-campus such as the Registrar and University Analysis, Reporting & Assessment to ensure enrollment and financial aid reporting requirements for NSLDS and IPEDS.  Coordinates the Title IV reconciliation process. Counsels students and families regarding the financial aid process; processes federal loan change requests and PLUS loans, and change of enrollment impacts on financial aid packages. Serves as liaison with Foundation and assists with coordination of foundation scholarships.

    Minimum Qualifications:  Three-five years of related experience and a Bachelor’s degree in a Business or related field.

    Must be detail oriented and have excellent interpersonal, customer service, organization and planning, prioritization, problem solving, follow through, time management, and oral and written communication skills.  Also, must be flexible and possess the ability to successfully handle multiple tasks/projects simultaneously and work well under pressure, work independently and in a team-oriented environment.  Proficiency with Microsoft Office Suite is required. 

    Preferred Qualifications:  Accounting or Finance experience preferred. 

    This is a full-time, exempt, State position with a full benefits package.  Salary will be commensurate with experience and qualifications. 

    Applications will be accepted via Salisbury University's Online Employment Application System. Please visit our website http://www.salisbury.edu/hr/careers/ to apply online. See the FAQs of the Online Employment Application System for more information and instructions.  To be considered an applicant, you must apply online and submit a cover letter and resume.  All documents that you wish to provide must be attached to your application in the Online Employment Application System. Please do not send any documents via E-mail.  Three professional references will be requested and required before the final stages of the search. Candidates will be notified prior to references being contacted.


  • 9 Jan 2020 12:05 PM | Melanie Mason (Administrator)

    Institution:

    Stevenson University

    Location:

    Owings Mills, MD

    Category:

    Admin - Financial Aid

    Posted:

    01/09/2020

    Type:

    Full-Time

    Logo

    Associate Director, Financial Aid

    Reporting to the Director of Financial Aid, the Associate Director will join a service-oriented team as a senior member of the financial aid office, and will provide direction and leadership for all customer service interactions. The Associate Director Servers as an authoritative resource with regard to interpretations of federal, state, and institutional regulations. In addition, the Associate Director will serve as the database manager with the Maryland Higher Education Commission. The Associate Director will work closely with the management team to implement financial aid policies, procedures, and initiatives, which support the goals and objectives of the office and the University.


    The Associate Director of Financial Aid will be responsible for assisting with the overall administration and management of the staff that administers all federal Title IV programs, State aid, and University funds. Oversight includes managing student contact and quality customer service on a daily basis. The Associate Director will also participate in collaborative efforts to evaluate and organize office workflow, develop and monitor interdepartmental processes and update office policies and procedures.

    Responsible for the supervision of the day-to-day operations of the office related specifically to service to students. Assists in establishing yearly operational goals. Plans and monitors weekly performance and makes adjustments as needed. Provides leadership and direction for the policies, procedures and operations involved with the awarding and delivery of financial aid and scholarship programs.

    Department: Enrollment Management: Financial Aid

    Education/Experience:
    Bachelors degree plus three years of progressively responsible supervisory experience is required or equivalent combination of education and experience. Masters degree and Ellucian experience preferred.

    Knowledge/Skills/Ability:
    In-depth knowledge of Title IV programs and federal and state regulations.

    Knowledge of integrated financial aid systems is required Ellucian/Colleague preferred.

    Proficient with Microsoft Office,

    Must be organized, detail oriented, able to multi-task and work independently.

    Accuracy and attention to detail are imperative.

    Ability to collaborate with others and exercise sensitivity to matters of confidentiality.

    Excellent oral and written communication skills are required.

    Commitment to student service.

    Ability to work evenings and weekends as needed.

    Ability to travel between campuses.

    Physical Requirements:
    Light work: exerting up to 20 pounds of force occasionally and/or negligible amount of force to constantly to move objects. Position requires sitting for long periods of time in front of a computer, and may require additional hours during peak times. Sedentary work. Keyboarding, talking, hearing, repetitive motions. Close visual acuity. Not substantially exposed to adverse environmental conditions.

    Essential Functions:
    Oversee all areas of the office that promote the delivery of student-centered services and excellent customer service.

    Manage all counseling efforts and communication strategies for the office.

    Oversee the Satisfactory Academic Progress program, communications, and appeals process. Adjudicate student appeals due to academic progress issues.

    Independently develop and implement new program initiatives and develops and maintains appropriate quality control programs to ensure effective program operations.

    Ensure timely, effective service to students, families, and other constituencies on financial aid matters.

    Coordinate accurate and timely preparing and filing of required state, federal, institutional, and other external reports.

    Perform need analysis and make awards.

    Research and resolve procedural problems related to financial aid awarding, working collaboratively with all constituencies.

    Supervise directly and indirectly, a staff including assigning and maintaining work schedules, staff training and mentoring, conducting performance evaluations, and oversight with all customer service staff. Primary staff responsibilities include: Maryland Higher Education Commission, University Endowed Scholarships, Federal Work-Study, Satisfactory Academic Progress, Professional Judgment, and Financial Aid Counseling.

    Coordinate accurate and timely preparing and filing of required state, federal, institutional, and other external reports.

    Effectively and efficiently manages the private loan program

    Monitor reconciliation for aid programs.

    Evaluate mitigating circumstance documentation provided by the student; exercises judgment by making adjustments or revisions to contribution, need or dependency status.

    Prepare and present information regarding financial aid to various on- and off-campus groups.

    Share a student case load in processing aid.

    Collaborate effectively with University departments to actively support student recruitment and retention.

    Analyze various system generated reports such as grades and enrollment status to verify compliance and eligibility of students receiving aid under federal and institutional guidelines.

    Verify the work of the staff for accuracy, proper work methods, techniques, and compliance with applicable standards and specifications.

    Stay current of federal Title IV regulations.

    Responsible for staff training, development and performance reviews

    Reports To: Director, Financial Aid

    Work Location: Owings Mills

    Position Category: Staff

    Position Type:

    Months/Year: 12

    Hrs/Week: 40

    FLSA: Exempt

    Close Date:

    Open Until Filled: No

    To be considered for this position please visit our web site and apply on line at the following link: stevenson.peopleadmin.com

  • 5 Dec 2019 11:16 AM | Kyle Carite

    Financial Aid Counselor

    Office of Financial Aid

    Exempt, Regular, 100%-Time, Pay Grade 1.1

    University of Maryland University College (UMUC) seeks a Financial Aid Counselor in the Office of Financial Aid. Reporting to the Assistant Director, the Financial Aid Counselor will evaluate financial aid applicants and determine financial aid eligibility in accordance with state, federal and institutional policies governing financial aid. Occasional travel between local UMUC locations may be required.

    Must be able to meet and maintain access requirements for secure federal and/or state websites, such as the National Student Loan Data System (NSLDS). Individuals cannot currently be in default on a student loan.

    SPECIFIC RESPONSIBILITIES INCLUDE: 

    • Provide comprehensive counseling to students regarding financial aid eligibility through in-person, phone and email conversations.
    • Work extensively on various special projects for loan proration, Pell grant adjustments, unusual enrollment history and working authorization/failure reports to ensure compliance.
    • Develop and utilize knowledge of UMUC's verification process to make professional judgment decisions regarding student cases and files.
    • Create computerized reports, merge and evaluate complex data from multiple sources, change award amounts, maintain statistical data and generate communications to students.
    • Participate in student recruitment and retention activities including attending open house events, information sessions, and other events as requested to offer guidance to prospective student staff.
    • Serve as a rotating member of the Satisfactory Academic Progress and Professional judgment Committee.
    • Develop and maintain current knowledge of Federal Title IV regulations pertaining to financial aid.
    • Participate in training and professional development activities as appropriate.
    • Other job-related duties as assigned.

    REQUIRED EDUCATION AND EXPERIENCE:

    • Bachelor’s degree required from an accredited institution of higher learning and a minimum of one (1) year of professional experience in higher education, accounting, business or customer service.
    • Ability to work with detailed, factual information from a variety of sources.
    • Excellent interpersonal, verbal and written communication skills.
    • Demonstrated experience with computerized office systems including, but no limited to, Microsoft Office applications such as Word, Excel and PowerPoint.
    • Demonstrated ability to prioritize and manage multiple administrative tasks with minimal oversight.
    • Demonstrated experience providing customer service in a timely and proficient manner.

    PREFERRED EDUCATION AND EXPERIENCE:

    • Prior financial aid experience preferred and functional experience with PeopleSoft and/or SalesForce desired.

    POSITION AVAILABLE IMMEDIATELY & WILL REMAIN OPEN UNTIL FILLED

    SALARY COMMENSURATE WITH EXPERIENCE

    https://umuc.wd1.myworkdayjobs.com/UMUC_Careers/job/North-America-Largo-MD/Financial-Aid-Counselor_10010149

  • 2 Dec 2019 9:54 AM | Kyle Carite

    Assistant Director, Student Tuition Planning
    Exempt, Regular, Full-Time, Pay 1.4

    University of Maryland Global Campus (UMGC) seeks an Assistant Director of Student Tuition Planning. The Assistant Director will assist in the day-to-day operation of the high-volume Student Resources unit, which manages all contact regarding financial questions at the university. The Assistant Director will manage a team of Tuition Coordinators and will be a member of the Student Tuition Planning departmental management team. Responsibilities include ensuring quality customer service and delivery of student aid to prospective and current students and assuring compliance with federal, state and institutional guidelines for all payment types. The assistant director role serves as the primary front-line manager for the student resources unit and must develop strong content knowledge in all UMGC payment methods to support the team.

    SPECIFIC RESPONSIBILITIES INCLUDE:

    • Supervise the day to day operation and management of the Student Tuition Planning unit including but not limited to monitoring call volume, chat volume, e-mail volume and other methods of student communication.
    • Maintain current knowledge on all UMGC payment methods and options.
    • Supervise a team of tuition coordinators including day to day planning, assigning and directing work; appraising performance; addressing complaints and resolving problems.    
    • Monitor and regularly report on established performance levels, staff productivity, and quality assurance. 
    • Work closely with the Student Tuition Planning management team to foster excellent customer service, compliance with regulations, and accuracy in financial discussions.
    • Establish partnerships with other UMGC Departments to ensure initiatives and efforts are aligned with the purpose of creating a consistent student experience.
    • Advise students, parents and colleagues regarding federal, state and institutional financial assistance programs including; Federal Financial Aid, Veterans Benefits, Military Tuition Assistance, Payment Plans, and other payment methods.
    • Works closely with other campus offices and outside constituencies to resolve financial based student issues.     
    • Performs other job-related duties as assigned

    JOB SPECIFIC REQUIREMENTS:

    • Employees are required to work university commencement
    • Employees may be required to work evening, weekend and holiday hours based on business need
    • Employees are required to work all or part of the university holiday break and other observed Federal and university holidays.

    REQUIRED EDUCATION AND EXPERIENCE:

    • Bachelor’s degree from an accredited institution of higher learning
    • One to three years of experience in a financial based role in higher education at an advisor/counselor level or above.

    PREFERRED EDUCATION AND EXPERIENCE:

    • Master's degree from an accredited institution of higher learning
    • Experience in a call center or a large service delivery organization is desired

    POSITION AVAILABLE IMMEDIATELY & WILL REMAIN OPEN UNTIL FILLED

    SALARY COMMENSURATE WITH EXPERIENCE

    https://umuc.wd1.myworkdayjobs.com/UMUC_Careers/job/North-America-Largo-MD/Assistant-Director--Student-Tuition-Planning_10010069


  • 2 Dec 2019 9:52 AM | Kyle Carite

    Associate Director, Student Tuition Planning
    Exempt, Regular, Full-Time, Pay Grade 2.2

    University of Maryland Global Campus (UMGC) seeks an Associate Director of Student Tuition Planning. The Associate Director will assist in the day-to-day operation of the high-volume Student Resources unit, which manages all contact regarding financial questions at the university. The Associate Director will manage a team of Senior Tuition Coordinators and will be a member of the Student Tuition Planning departmental management team, as well as the point person for the Senior Tuition Coordinators escalation management process. Responsibilities include ensuring quality customer service and delivery of student aid to prospective and current students and assuring compliance with federal, state and institutional guidelines for all payment types. The Associate Director role serves as the primary front-line manager for the student resources unit and must develop strong content knowledge in all UMGC payment methods to support the team.
     

    SPECIFIC RESPONSIBILITIES INCLUDE:

    • Supervise the day to day operation and management of the Student Tuition Planning unit including but not limited to monitoring call volume, chat volume, e-mail volume and other methods of student communication.
    • Maintain current knowledge on all UMGC payment methods and options.
    • Supervise a team of Senior Tuition Coordinators including day to day escalation management, workforce planning and management, appraising performance; addressing complaints and resolving problems.    
    • Monitor and regularly report on established performance levels, staff productivity, and quality assurance. 
    • Work closely with the Student Tuition Planning management team to foster excellent customer service, compliance with regulations, and accuracy in financial discussions.
    • Establish partnerships with other UMGC Departments to ensure initiatives and efforts are aligned with the purpose of creating a consistent student experience.
    • Advise students, parents and colleagues regarding federal, state and institutional financial assistance programs including; Federal Financial Aid, Veterans Benefits, Military Tuition Assistance, Payment Plans, and other payment methods.
    • Works closely with other campus offices and outside constituencies to resolve financial based student issues.     
    • Performs other job-related duties as assigned
       

    JOB SPECIFIC REQUIREMENTS:

    • Employees are required to work university commencement
    • Employees may be required to work evening, weekend and holiday hours based on business need
    • Employees are required to work all or part of the university holiday break and other observed Federal and university holidays

    REQUIRED EDUCATION AND EXPERIENCE:

    • Bachelor’s degree from an accredit institution of higher learning
    • Three to five years of experience in a financial based role in higher education at an advisor/counselor level or above and one (1) year of managerial experience

    PREFERRED EDUCATION AND SKILLS:

    • Master’s degree from an accredit institution of higher learning preferred
    • Experience in a call center or a large service delivery organization is desired

    POSITION AVAILABLE IMMEDIATELY & WILL REMAIN OPEN UNTIL FILLED

    SALARY COMMENSURATE WITH EXPERIENCE

    https://umuc.wd1.myworkdayjobs.com/UMUC_Careers/job/North-America-Largo-MD/Associate-Director--Tuition-Planning_10010068

  • 19 Nov 2019 4:54 PM | Keia Brown (Administrator)

    The University of Maryland, Baltimore County (UMBC) is seeking an Assistant Director for the Office of Financial Aid and Scholarships. As a member of the management team the Assistant Director provides insight and recommendations based on the needs of our student and parent visitors. The Assistant Director is a high visibility role, providing counseling to visitors and presenting to students and parents at on and off campus events. Further, the Assistant Director is the office's program manager and our staff's resource for all aid programs offered by the Maryland Higher Education Commission.

    Specific duties include:

    • Oversee all aspects of customer service to students, parents and visitors. Work collaboratively with their staff to monitor trends; offer recommendations for procedural changes or communication enhancements based on trends.
    • Supervise one full-time employee and indirectly supervise approximately 12 student employees who provide direct customer service.
    • Manage the State Aid Programs through Maryland Higher Education Commission, including determining eligibility, reconciling and problem solving.
    • Coordinate all written correspondence and materials including our office website, communications to students and parents. 
    • Counsel students and parents; provide on and off campus financial aid presentations for current and prospective students.
    • Perform other duties as assigned.

    This position requires a Bachelor's Degree (Master’s preferred), two years of experience in higher education and one year of supervisory experience. Preferred qualifications:  two years of experience in federal, state and/or institutional financial aid programs, strong verbal and written communications skills, familiarity with the State Aid Programs offered by the Maryland Higher Education Commission, commitment to customer service and experience with PeopleSoft and document imaging.

    Starting salary is commensurate with qualifications and experience. This is a full time position and includes full university benefits.

    For best consideration, submit a cover letter, resume and contact information for three professional references by November 29, 2019 (applications will be accepted until the position is filled) to: http://listings.umbc.edu/cw/en-us/job/493098?lApplicationSubSourceID=11432

     

  • 14 Nov 2019 10:51 PM | Tisa Silver Canady (Administrator)

    Associate Director of Financial Aid, Program Administration and Compliance

    About Howard Community College:

    Howard Community College (HCC) is an exciting place to work, learn, and grow! HCC has been awarded the distinction as a "Great College to Work for" since 2009 from The Chronicle of Higher Education.

    Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!

    Job Description

    GENERAL RESPONSIBILITIES

    Responsible for ensuring adherence to federal, state, and institutional financial aid and scholarship programs. Manages and oversees compliant administration of federal aid programs, state aid programs, institutional grant and scholarship programs and outside aid. Reconciles aid programs and internal and external reporting, including the annual IPEDs/FAIS report.  Responsible for compiling the aid applicant grid and program summary for the FISAP.

    Ensures policies and procedures are compliant with federal and state laws and regulations and MOU requirements, and program administration is compliant with these policies.  Collaborates closely with the Destination Point Administrator for COD processing for reconciliation of the federal programs and resolving student issues.

    Supervise the Assistant Director of Scholarships and the Assistant Director responsible for loan program administration, and is accountable for the effective, efficient, and compliant administration of these programs. Coordinates with Student Accounts for compliant disbursement of all aid funds, and is accountable for the federal reconciliation of the Pell and Loan programs, compliant administration of federal R2T4 calculations, and the reconciliation of the state aid programs.   The Associate Director of Financial Aid, Program Administration and Compliance, along with the director, will be a direct contact for the annual A133 auditors and the annual Maryland State auditors.

    WORK PERFORMED  

    • In collaboration with the director, develops and maintains policies for compliant administration of the federal, state, HCCEF and institutional aid programs.   Develops procedures for administering programs compliant with policy
    • Reconciles federal, state, HCCEF, and institutional aid programs
    • Reviews and resolves over-awards.  Ensures effective procedures are in place to prevent over-awards and establishes safety nets are in place to identify and resolve issues in a timely manner
    • Administers all Maryland State award programs, as appropriate via MDCAPs and rosters, and submits all state reports accurately and in a timely manner
    • Prepares the office for the annual A133 and Maryland State audits and serves as the primary contact for the auditors in addition to the director
    • Approves all aid for disbursement via the FATR process
    • Oversees the management of entrance and exit loan interviews in accordance with federal regulations and keeps abreast of the latest methods of delivery
    • Oversees management of the default prevention program and the vendor partner to ensure that the college is supporting borrowers in repayment effectively and minimizing defaults
    • Oversees compliant administration of federal loan programs and federal grant programs
    • Oversees compliant administration of HCCEF scholarship programs
    • Assists the director with strategic planning and budgeting processes
    • Collaborates with the director to set up and implement the Colleague System for each new academic year
    • Responsible for testing new patches and updates to Colleague software for the Financial Aid Module
    • Oversees all aspects of the Financial Aid Service's operations and leadership in the director's absence
    • Collaborates as appropriate with the other associate directors with ongoing in-house staff training program and new staff training and assists the director with the development of broader professional training
    • Assists the director with providing training and/or updates to other college units regarding changes to federal and state laws, regulations and programs as appropriate

    SUPERVISION

    Reports directly to the Director of Financial Aid Services.  Responsible for the direct supervision of the Assistant Director of Scholarships, the Assistant Director of Loan programs and Default prevention, and the Financial Aid Analyst.   Oversees all aspects of the office in the director's absence. 


    Requirements:

    KNOWLEDGE REQUIRED

    Formal Education, Courses, Training Programs, and Experience
    Bachelor's degree in higher education administration, business or related fields is required. A minimum of five years' experience in financial aid required with at least two years in administration, and skills relevant to managing a comprehensive financial aid and scholarship program. Thorough understanding of federal Title IV law and regulations.   Outstanding experience with COD related programs well as experience with the reconciliation and the COD reject resolution process.  Expertise with Ellucian Colleague System financial aid modules or similar integrated system strongly desired.  Superior technology knowledge and experience required; specific interest in financial aid-related technology strongly preferred.  Other outstanding technology skills, including Microsoft Office, imaging technology, the Web, Site Executive, and content management systems. Proven ability to implement programs required. Superior critical thinking and data analysis required, including ability to collect, compile, and analyze information and data and produce related reports, understanding of financial aid calculations and ratios, as well as experience with the review and evaluation of complex federal tax returns. Strong experience with using Excel for data analysis.  Outstanding leadership and supervisory skills required, including the ability to work effectively as part of a team in a fast-paced, deadline driven environment required. Experience with administration of federal aid programs required; experience with Maryland State Scholarship programs strongly preferred. Prior experience in strategic planning and budget management strongly preferred. Outstanding organizational and interpersonal skills required, including customer service, public speaking, writing and the ability to communicate complex topics to a wide range of constituencies. Experience working with a wide range of units and a wide variety of staff and faculty (particularly finance and enrollment services departments) required.  Prior experience with and participation in regional and national financial aid training workshops and conferences preferred.

    Knowledge of Operations, Systems, and Procedures
    Extensive knowledge of federal and state financial aid laws and regulations required.  Knowledge of all college policies and procedures concerning all aspects of Financial Aid Services preferred and knowledge of policies and procedures including relevant policies and procedures for the Enrollment Services areas (Admissions, Financial Aid, Records & Registration, Testing), other student services units and the Finance Office preferred.  Knowledge of FERPA required. Extensive knowledge and experience with the Colleague and Image Now systems preferred.  


    Additional Information:

    Hours Per Week: 37.5
    Work Schedule: Monday - Friday; Evening hours required; occasional weekend hours required.  This position requires periodic local and occasional distant travel. Additional hours and flexibility is an absolute necessity, particularly in peak periods. 
    Compensation: $64,702 plus excellent health insurance, paid leave and tuition reimbursement
    Grade: 17
    Open Until Filled
    Best Consideration: November 22, 2019

    *Pre-employment criminal background investigation is a condition of employment.

    Howard Community College (HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status.

    HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at 443-518-1100.


    Apply at this link:    
    http://howardcc.interviewexchange.com/jobofferdetails.jsp?JOBID=117889


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