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JOB POSTINGS

Welcome to the Job Postings Forum, the place for Tri-State members to explore job opportunities within the region and share news of job vacancies. 

Job seekers: Scroll the list of Job Postings below to view current opportunities.

Hiring managers: Login through the membership portal and click the "Add Post" button to submit a new job posting.

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(1) the name of your institution and

(2) the job title.


Copy and paste the details of the job announcement into the Body section. Be sure to include the following information as members are typically interested in viewing: 

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  • Hiring Institution/Agency
  • Web address or link to employer's website
  • Salary range
  • Location
  • Application Deadline
  • Description
  • Desired Qualifications
  • Instructions for job applicants
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  • 22 Nov 2022 6:07 PM | David Horne

    JOB SUMMARY

    Towson University (TU) is one of the nation’s top 100 public universities. Located north of Baltimore, TU currently enrolls over 22,000 students and is the second-largest university in the prestigious University System of Maryland. Towson University values diversity and fosters a climate that is grounded in respect and inclusion to cultivate the intellectual and personal growth of the entire university community.

    This position manages the Financial Aid Office Advising Unit.  This unit provides financial aid advising to students and parents, processes applications, and monitors and adjusts awards based on changes in eligibility.  Under the general direction of the Director of Financial Aid, the Associate Director provides direction, planning, and coordination with other functions in the office.  This includes financial aid advising, communication, staff supervision and training, and helping to coordinate procedures in a highly automated Financial Aid Office.  This position also serves as one of our Financial Aid Advisors, leads aid presentations and helps represent the Department at meetings.  It also assists with regulatory interpretation, and plays a key role in decision-making and policy and procedure development.

    RESPONSIBILITIES

    A. Manage all advising tasks including but not limited to

    • Read, interpret, and apply aid regulations and university policies and disseminate regulatory and policy guidance to Advising Staff and other relevant TU Departments. 
    • Manage all Advising verification tasks including identify and resolve issues, and manage advisor workload and processing time.
    • Coordinate PLUS Loan processing
    • Coordinate Alternative Loan processing including preparation of batch files, reviewing error reports, reconciliation, and serve as back-up for loan processing
    • Evaluate over-award and census date issues and approve exceptions
    • Coordinate minimum enrollment adjustments including running queries, supervising advisors, coordinating processes and timelines with other staff and Student & University Billing Office
    • Coordinate timing of aid adjustments revised bills, rebate checks, and withdrawals with Student & University Billing Office
    • Supervise the coordination of the Federal Work-Study program and aid processing for our Freshman Transition Program, Associate to bachelor’s Nursing program, and Physician’s Assistant Programs. 
    • Determine homelessness status
    • Help update our aid forms and communication and lead our FAFSA filing campaign
    • Coordinate all presentations to students and parents including developing presentations, assigning presenters, and participating in events
    • Write and maintain Advising Unit policies and procedures

    B. Work closely with Director and other Associate Directors to set goals, make decisions and establish procedures

    • Coordinate aid processes with Scholarship Unit especially over-awards, state aid, and withdrawals. 
    • Support Internal Control processes by managing Advisors’ completion of the reports, and helping to identify issues and develop procedures
    • Assist Director with packaging strategies and provide feedback related to funding and budget issues
    • Coordinate the review of packaging simulation data and help to identify issues. 
    • Advise Director of any issues and provide recommendations for solutions and resolution. 

    C. Collaborate processes and services with the Coordinator of the Processing Unit including

    • phone coverage
    • changes in procedures and processing times
    • reviewing, identifying, and resolving customer service issues
    • provide training and hold meetings to ensure accurate responses to student and parent questions
    • Provide training and help manage the automated verification processes and PLUS Biographic/Demographic update processes completed by the assigned processor(s).

     D. Supervisory responsibilities

    • Supervise 6 advisors including hiring, training, timesheets, leave requests, performance evaluations, and resolution of any personnel issues
    • Determine appropriate division of workload between Advising staff including Advising splits and program management
    • Monitor workload and processing time to identify issues.
    • Hold regular advising and training meetings to ensure quick and accurate communication of changes to regulations/policies and identify any current issues

    E. Attendance/Withdrawal Responsibilities 

    • Complete or oversee Return to Title IV (R2T4) withdrawal calculations to ensure compliance with regulations
    • Coordinate with Scholarship unit and Bursar's office regarding medical withdrawals
    • Coordinate review of students who never began attendance in courses to reevaluate aid eligibility
    • Coordinate review of repeated coursework

    F. Miscellaneous Responsibilities 

    • Liaison for multiple offices on campus including but not limited to Student Conduct, Bursar, Athletics, Office of New Student Programs, and Undergraduate Marketing
    • Serve as point of contact for student/parent inquiries to the President's Office
    • Participate in professional development activities such as webinars and conferences as budget allows
    • When assigned, act as Director in his/her absence and assist Director with miscellaneous duties

    QUALIFICATIONS AND SKILLS 

    • Bachelor’s Degree
    • 4 years of financial aid experience
    • Comprehensive knowledge of federal and state financial aid regulations
    • Experience in managing complex projects as well as familiarity with maintaining complex technical rules in support of business processes
    • Skill in examining and re-engineering operations and procedures, formulating policy and developing and implementing new strategies and procedures
    • Analytical and problem-solving skills
    • Ability to take required initiative to solve problems
    • Ability to collaborate with others, to supervise and train employees, including negotiating conflict
    • Excellent customer service skills as well as excellent oral and written communication skills for a diverse community;

    Preferences:  Experience with Oracle PeopleSoft aid system

    SALARY AND BENEFITS

    Competitive salary and full University benefits that include 22 days of annual leave, up to 14 holidays, personal and sick days; excellent health, life, and retirement plans; and tuition remission. To learn more about our benefits, please click here. TU also offers a variety of great perks and discounts, which can be found here.

    Telework available for up to two days per week following the completion of 90 days of service in good standing.

    If you are motivated, innovative and team-oriented, we would love to hear from you. 

    For consideration, please submit a cover letter and resume with your online application.

    This position will be open for a minimum of 14 days. 

    The safety of our students, faculty, staff, and neighbors has been our top priority and the focus of every one of our decisions since the earliest days of the COVID-19 pandemic. Therefore, the University System of Maryland (USM) has strongly encouraged full COVID vaccination and up-to-date booster shots (when eligible) for all faculty, staff, and students at all schools in the USM as both a reasonable and necessary means of protecting our health and safety.

    Organization: Division of Enrollment Management

    Primary Location: Main Campus

    Job Posting: Nov 22, 2022

    Contact:  David Horne, Director, Financial Aid Office

    Application Link:  https://towson.taleo.net/careersection/jobdetail.ftl?job=220000W5&lang=en

    Please apply by December 22, 2022.

  • 10 Nov 2022 9:54 AM | Shannon Millard

    Reporting to the Associate Director of Financial Aid (Operations) and working closely with the management staff, the incumbent will be the main point of contact for other compliance and audit staff members; be responsible for utilizing their knowledge of federal and state regulations and institutional policies and procedures to ensure accurate awarding of federal, state and institutional funds; acting as a resource regarding changes to federal, state, institutional and departmental policies; and contributing to the effectiveness of information disseminated to staff and students. This individual will assist the Associate Director when making recommendations regarding the improvement of our processes based on regulatory changes and best practices.

    • Complete Return of Title IV (R2T4) calculations per federal regulations to ensure the institution remains in compliance.
    • Reconciliation of the Direct Loan and Pell accounts to ensure the institution remains in compliance with federal standards. Resolve issues with loan and Pell transmissions. Work with office of Contracts and Grants Accounting (OCGA) for reconciliation between COD,PS and G5.
    • Performing quality assurance reviews of student fin aid and scholarship files to ensure that the correct procedures were followed when the file was processed. Utilizing knowledge of federal, state and institutional regulations/policies and procedures to make decisions that could affect a student's financial aid eligibility.
    • Serve as unit lead and main point of contact for other compliance and audit staff.
    • Compiling, editing and maintaining the department's policy and procedures (P&P) manual and business process guides. Regularly monitor the department's Business Continuity Dashboard to ensure that it contains current information. Update P&P manual in NASFAA with any edits. 
    • Review federal registers, Dear Colleague Letters, announcements and other financial aid resources for policy changes and updates. Disseminate information to staff; make recommendations that could enhance our processing procedures.
    • Create Docusign forms as needed for the department.
    • Serve as a member of the Audit and Compliance Workgroup. Give updates on QA metrics and Audits; make recommendations for improvement.
    • Annual setup for R2T4 and COD

    This position requires:

    • Bachelor's degree
    • At least two years of experience within a financial aid office performing various duties
    • Strong written and verbal communication skills and attention to detail is required

    Preferred Qualifications:

    ·       In addition, the successful candidate will have the ability to multi-task in a fast paced environment and be able to evaluate and assess areas of conflict and coordinate resolution.

    • Computer proficiency, experience performing R2T4 calculations and knowledge of the Pell reconciliation process is preferred.

    Salary around $50,000, commensurate with qualifications and experience.

    A hybrid telework schedule may be available for Maryland residents. 

    Open Until Filled

    UMBC is an Affirmative Action/Equal Opportunity Employer. Applications from women, minority group members, veterans and individuals with disabilities are encouraged to apply.

    http://listings.umbc.edu/cw/en-us/job/493665?lApplicationSubSourceID=11275

  • 2 Nov 2022 10:13 AM | Mindy Schaffer

    Job ID 2022-12254

     

    Category Staff

     

    Position Type Regular Full-Time

    Posting Title

    Director, Financial Aid, Law School

    Overview

    The Director of Financial Aid provides dynamic and creative leadership, recruitment, and training for a student financial aid office with an emphasis on student service.  Applies sound business practices to efficiently deliver student financial aid funds to students within the parameters of all applicable laws, regulations, and official guidance while furthering the vision and mission of the law school and The Catholic University of America. Works collaboratively with many offices and personnel within the law school and the broader university.

    Responsibilities

    • Hires, supervises, trains, and evaluates staff – currently the Office Manager.
    • Develops and monitors expense budget for the Financial Aid Office.
    • Determines student eligibility for various federal, state, and institutional financial aid programs.
    • Ensures compliance with all applicable federal and state laws, regulations and guidance for the determination of aid eligibility and the distribution of aid.
    • Collaborates with relevant technical staff to create official financial aid packages for all law and JD dual-degree students.
    • Manually executes all the steps required to create official financial aid packages on as as-need basis
    • Generally delegates, but carefully oversees all relevant activity with respect to processing student loans, including adjustments and return of funds.  Note: it has been long-standing policy that the Financial Aid Office assists students with the return of loan funds through Cardinal Student through the 120-day window following the last date of disbursement or the end of the academic year, including the summer session, whichever is later.
    • Works collaboratively with the Law School Registrar and the Executive Director of Student Financial Assistance to identify withdrawals, and to perform Return of Title IV funds calculations and associated actions within Cardinal Student and Department of Education software/systems.
    • Communicates effectively and in a timely manner to all law students about financial aid programs and associated application procedures, remaining aware of the differing needs between first-year applicants, returning students, and returning students accessing federal student aid programs for the first time.
    • Develops appropriate communications to inform first-year and returning students about the interplay between financial aid and student account activity, including especially medical insurance billing.
    • Collaborates with the Assistant Dean for Admissions to develop strategic communications plan for first-year applicants and transfer students, develop effective strategies to award institutional scholarships to first-year students, and support relevant reporting from the Office of
    • Institutional Research. Is available for travel as directed by the Assistant Dean for Admissions to support recruiting activity
    • Works collaboratively with the Assistant Dean for Admissions and the Director of Marketing and Communications to provide reports and statistical information for Marketing and Communications support.
    • Monitors the transfer of enrollment and scholarship information maintained in Admissions software (e.g., Aces2) into Cardinal Student to ensure the both databases reflect identical information.
    • Provides accurate, timely and relevant counseling to law school applicants, enrolled students and graduates.
    • Collaborates with Enrollment Services to distribute financial aid funds to individual students' accounts, to ensure that scholarship funds do not exceed tuition charges, except as allowed.
    • Collaborates with Enrollment Services to communicate to students about financial obligations, payment due dates, payment options, resolve financial issues, and to process VA funds (e.g., Yellow Ribbon program) and inform students of relevant policies (e.g., use of Tuition Waivers instead of scholarship funds).
    • Collaborates with Human Resources and affected students to ensure that student recipients understand scholarship policies vis-à-vis Staff Benefits and monitor outcomes and to provide supplemental communications about medical insurance expectations
    • Collaborates with the Office of Student Financial Assistance for Graduate and Undergraduate Students to execute financial aid delivery processes, including testing of relevant components such as Budgeting, Packaging, and Aid Processing statuses.
    • Collaborates with the Office of Student Financial Assistance for Graduate and Undergraduate Students and the Office of Institutional Research to design and administer surveys to determine appropriate Cost of Attendance Budgets, financial aid budgets, and analyze survey results.
    • Determines what expense categories will be represented in the standard Cost of Attendance and which will be included and/or adjusted through Professional Judgment procedures.
    • Meets regularly with the Director of the Office of Student Financial Assistance for Graduate and Undergraduate Students to implement relevant surveys and data-collection to ensure financial aid programs are effectively meeting the needs of students.
    • Meets, along with law school financial aid staff, with relevant staff of the Office of Student Financial Assistance for Graduate and Undergraduate Students to draft, edit, and maintain consistent Policies and Procedures, including updates on software functionality and capabilities.

    Qualifications

    Bachelor’s Degree required with two (2) to three (3) years finance-related administrative experience. Two to three years customer-service experience. Established knowledge of, and work with, complex database systems, particularly practical experience with data extraction and problem-solving. Experience in higher education highly desirable. Extensive use of typical computer applications: word processing, spreadsheet, database, and presentation programs.

     

    Extensive experience with Enterprise Resource Platforms (e.g. PeopleSoft) used for the administration of student financial aid highly desirable.

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  • 1 Nov 2022 9:39 AM | David Horne

    Job Summary

    Towson University (TU) is one of the nation’s top 100 public universities. Located north of Baltimore, TU currently enrolls over 22,000 students and is the second-largest university in the prestigious University System of Maryland. Towson University values diversity and fosters a climate that is grounded in respect and inclusion to cultivate the intellectual and personal growth of the entire university community. 

    The Financial Aid Processor will coordinate and process financial aid applications for students who apply for federal, state and institutional aid; review and process federal FAFSA data verification documents; complete federal eligibility problem flags that prevent disbursement of aid; respond to student and parent aid questions by email, phone, and at front desk; process reports and other financial aid projects; and assist Financial Aid Advisors in administration of specialized programs and their awarding process.

    Collect and process aid application documentation required by the Department of Education. Review aid applications for completion, signatures, admission, and enrollment. Resolve federal aid application eligibility problem "C Flags" including citizenship status and Selective Service registration. Review data that students and parents enter on TU's electronic Verification Worksheet and enter that data in TU’s PeopleSoft system Verification screens. Electronic processes compare the entered data with the data students/parents entered on their FAFSA. Processors must enter the worksheet data correctly to prevent invalid aid payments.

    Answer students and parents' aid questions via email, phone, and at our front desk. Processors must provide quality customer service, professional and articulate correspondence, and accurate guidance based on TU aid policies and federal and state regulations. Processors must also apply problem solving skills to identify and request the appropriate documentation needed to fulfill all financial aid application and aid program requirements. Scan incoming documentation into ImageNow and index documentation to file electronically. Interact with other departments to facilitate the processing of financial aid and to assist students with other concerns. Perform other duties as assigned.

    Qualifications - External

    • High School diploma or equivalent
    • Two years' experience providing administrative support
    • Knowledge of Microsoft Office Suite
    • Excellent customer service skills

     

    Preferred: 

    • Customer Service experience
    • Microsoft Office experience

     

    Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.

    Salary and Benefits

    $37,418 annually and full University benefits that include annual leave, up to 14 holidays, personal and sick days; excellent health, life, and retirement plans; and tuition remission. Applicants with TU or USM service may receive salary credit. To learn more about our benefits, click here. TU also offers a variety of great perks and discounts, which can be found here.

     

    If you are motivated, innovative and team-oriented, we would love to hear from you.  
    For consideration, please submit a cover letter and resume with your online application. 
    This position will be open for a minimum of 14 days.  

     

    The safety of our students, faculty, staff, and neighbors has been our top priority and the focus of every one of our decisions since the earliest days of the COVID-19 pandemic. Therefore, the University System of Maryland (USM) has strongly encouraged full COVID vaccination and up-to-date booster shots (when eligible) for all faculty, staff, and students at all schools in the USM as both a reasonable and necessary means of protecting our health and safety. 


  • 13 Oct 2022 10:35 AM | Mason White (Administrator)

    Salisbury University is seeking qualified applicants for the position of Financial Aid Counselor.

    Primary Job Duties: Administer several integral aspects of the financial aid process. Provide financial aid counseling and support to prospective and current students and their families.  In addition, this position will be relied upon to run daily financial aid processes to maintain the accuracy and integrity of previously established financial aid packages and will also serve as a backup for the federal verification process and uses professional judgment to perform review of all special circumstances appeals.  Finally, this position will have administrative responsibility for several financial aid-related functions including the federal work-study program and the private loan program.

    Minimum Qualifications: Bachelor’s degree in a related field and 1-3 years of related experience.  Experience working in a related higher education position or financial related field is required.

    Must be detail oriented and have excellent interpersonal, customer service, organization and planning, prioritization, problem solving, follow through, time management, and oral and written communication skills.  Also, must be flexible and possess the ability to successfully handle multiple tasks/projects simultaneously and work well under pressure, work independently and in a team-oriented environment.  Proficiency with Microsoft Office Suite is required. 

    Preferred Qualifications:  Financial Aid administration experience preferred.

    This is a full-time, exempt, State position with a full benefits package.  Salary will be commensurate with experience and qualifications. 

    Visit our website http://www.salisbury.edu/hr/careers/ to apply online and submit a resume by October 30, 2022 to be given full consideration.  The position will remain open until filled. Only applications submitted through Salisbury University's Online Employment Application System will be considered. Any other documents, including a cover letter, must be uploaded with your online application. No documents will be accepted via e-mail. Three professional references will be requested and required before the final stages of the search. Candidates will be notified prior to references being contacted. 

    Diversity and inclusion are core values of Salisbury University. We strive to create a truly diverse and inclusive environment where the richness of ideas, backgrounds, and perspectives of our community is harnessed to create value for our institution, today and in the future.  To this end, the University recruits exceptional and diverse faculty, staff, and students from across Maryland, the United States, and around the world, supporting all members of the University community as they work together to achieve institutional goals and vision. To learn more about the University’s commitment to fostering a diverse and inclusive campus, please visit http://www.salisbury.edu/equity/.  

    Salisbury University (SU) has a strong institutional commitment to diversity and equal employment opportunities to all qualified people.  To that end, the University prohibits discrimination on the basis of sex, gender, marital status, pregnancy, race, color, ethnicity, national origin, age, disability, genetic information, religion, sexual orientation, gender identity or expression, veteran status or other legally protected characteristics.  Direct all inquiries regarding the nondiscrimination policy to: Humberto Aristizabal, Associate Vice President, Institutional Equity, Title IX Coordinator, 100 Holloway Hall, Tel. (410) 548-3508.


  • 12 Oct 2022 10:20 AM | Donna Thomas
    Posting Number 201201087P
    Position Title Financial Aid Counselor
    Department Enrollment Management: Financial Aid
    Position Summary

    The Financial Aid Counselor is responsible for providing direct service to students and their families in regard to the financial aid process and advises them in all phases of the aid application and delivery system. This position will evaluate financial aid applications and determine aid packages in accordance with federal, state, and institutional policies governing financial aid.

    Education/Experience

    Bachelor’s Degree plus one year of related experience in higher education, financial aid, or equivalent combination of education and experience. Ellucian experience preferred.

    Knowledge/Skills/Ability

    Working knowledge of Title IV programs and federal and state regulations preferred

    Customer service experience

    Knowledge of integrated financial aid systems, Ellucian/Colleague preferred

    Working knowledge of Microsoft Office

    Must be organized, detail oriented, able to multi-task and work independently

    Ability to work well under pressure and in a fast-paced environment

    Accuracy and attention to detail are imperative

    Ability to collaborate with others and exercise sensitivity to matters of confidentiality

    Excellent communication and presentation skills

    Commitment to student service

    Ability to work evenings and weekends as needed

    Physical Requirements

    Light work: Exerting up to 20 pounds of force occasionally and/or a negligible amount of force constantly to move objects. Position requires sitting for long periods of time in front of a computer, and may require additional hours during peak times. Sedentary work. Keyboarding, talking, hearing, repetitive motions. Close visual acuity. Not substantially exposed to adverse environmental conditions.

    Essential Functions

    Evaluate caller needs and provides responses and solutions or determine the call should be researched by other staff members

    Provide follow-up to all inquiries when needed

    Assist students and parents in the completion of financial aid forms

    Counsel and advise students about financial aid eligibility, application procedures, aid programs, costs, indebtedness, and money management.

    Provide a default management and debt counseling program to students

    Answer questions, inquiries, or requests from students, parents, or campus constituencies regarding financial aid programs

    Assist the financial aid staff in returning phone messages

    Code and scan documents essential to the financial aid processing into our systems (Colleague, Docescan)

    Collect and track financial aid documents

    Screen aid applications and supporting documentation submitted by students for accuracy and consistency

    Assist students with alternative loan processing, certifications, monetary adjustments, disbursements, and any communication. ScholarNet experience preferred.

    Serve as the first line of contact for the financial aid office to students, parents, faculty, staff, and members of the community

    Collect, verify, and/or analyze financial data on students to determine aid eligibility; makes awards with federal, state, and/or institutional guidelines

    Participate in student recruitment, outreach, and retention programs

    Reports To Associate Director
    Quick Link for Posting https://stevenson.peopleadmin.com/postings/7839
    Posting Information
    Number of Available Positions 1
    Work Location Owings Mills
    Position Category Staff
    Position Type Full-Time
    Months/Year 12
    Hrs/Week 40


    Supplemental Questions

    Required fields are indicated with an asterisk (*).

    1. Do you have any experience in financial aid or higher education? If yes, please explain.

      (Open Ended Question)

    2. Do you have experience with MS Office? If so, please list the applications and level of experience.

      (Open Ended Question)

    Documents Needed to Apply

    Required Documents

    1. Resume

    Optional Documents

    1. Cover Letter/Letter of Application
    2. Letters of Recommendation 1
    3. Letters of Recommendation 2




  • 3 Oct 2022 10:08 AM | Mindy Schaffer


    The Office of Student Financial Assistance is responsible for the administration (awarding, processing and disbursement) of Federal Title IV funds and for the processing and disbursement of all CUA Funds (Operating, Endowed and Restricted Gifts), all totaling over $140,000,000 annually, in accordance with federal, state and institutional policies and regulations.  Access and affordability are the cornerstone of our department, providing excellent aid packages and counseling to support recruitment and retention efforts.

    He/she is responsible for the overall program administration of one or more institutional and or federal aid programs or processes. He or she manages a predefined caseload of undergraduate and graduate financial aid applicants and recipients and ensures that the information provided to students is in compliance with Federal, State and university policies and regulations.

    We are a dynamic office that is transformational.  The art of customer service with the science of federal regulations will allow the candidate to be innovative using critical thinking and integrity. This person will report to the Associate Director for Communication, Technology, & Retention

    Responsibilities 

    Manages a predefined caseload of undergraduate and graduate financial aid applicants and recipients and ensures that the information provided to students is in compliance with Federal, State and university policies and regulations.

    Responsible for the overall program administration of one or more institutional and or federal aid programs or processes.

    Reviews existing policies and procedures for area(s) of responsibility to assure compliance with relevant regulations and when appropriate proposes recommendations for policy changes and procedural improvements.

    Reviews student applications and financial documentation and perform verification procedures.

    Evaluates unusual/mitigating circumstances documentation or appeal information provided by the student and or parent; exercises professional judgment by making adjustment or revisions to cost, contributions, need or dependency status, SAP status, as exceptions to the prescribed process/policy.

    Assists with other financial aid activities such as outreach, retention, reporting and monitoring.

    Prepares documents for imaging to support compliance, record retention and workflow.

    Prepares and presents customized financial aid presentations 

    Perform duties of Counselor of the Day on designated days.

    Other duties as directed.

    Qualifications

     Bachelor’s degree and a minimum of one (2) years of experience (student work, work study or internship experience included) in student personnel administration, preferably in financial aid or college admissions. In lieu of a Bachelor's degree, a High School diploma/G.E.D. equivalent and four (5) years of experience in a financial aid office in higher ed. will be considered. Experience must include work with a student population with an understanding and respect for diversity and first generation college bound.

    Working knowledge of Title IV regulations and federal financial aid needs analysis is strongly preferred. Working knowledge of COD and NSLDS is preferred.  Bi-lingual is strongly desired. Experience with public speaking to include presentations is preferred.

    Salary: $48,900 with excellent benefits package including work from home or a flexible schedule after 6 months of employment and a satisfactory performance evaluation.

    Open the link below to apply online.

    Financial Aid Counselor




    A great place to work, staff and director are fun and nurturing.  Looking for someone who has passion and purpose for higher education, first generation college bound and a knack for explaining complex regulations to students and families.


  • 29 Sep 2022 1:45 PM | Patricia Scott

    Senior Financial Aid Counselor OR Assistant Director, Financial Assistance - (220001DM)

      

    The University of Maryland, Baltimore (UMB), School of Medicine - Office of Student Affairs is seeking a Sr. Financial Aid Counselor or Assistant Director of Financial Aid and Wellness to serve as the point person for financial aid/ wellness for the medical students.

     

    Benefits Information:


    UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development. This position participates in a retirement program that must be selected and is effective on your date of hire. Exempt regular staff receive a generous leave package that includes over 4 weeks of vacation accrued each year, paid holidays, unlimited accrual of sick time, and comprehensive health insurance; professional learning and development programs; tuition remission for employees and their dependents at any University System of Maryland school; and flexible work schedules and teleworking options (if applicable per job).


    UMB employees are strongly encouraged to follow all CDC recommendations related to COVID-19 vaccinations and booster doses. Employees whose job duties require them to work in clinical settings or at clinical or field sites continue to be subject to the vaccine requirements of those sites. For additional information on protocols and exemptions, please visit the COVID-19 website.

    SOM Senior Financial Aid Counselor Primary Responsibilities:

    • Assist students and parents with financial aid application requirements.
    • Counsel students and parents in all aspects of financial aid and explains financial aid eligibility.
    • Respond to inquiries and questions to ensure understanding of the financial aid process.
    • Counsel students when their enrollment status changes.
    • Work on special projects as needed.
    • Assist the Director of Student Financial Planning to present financial aid information to current and prospective medical students.
    • Functions as a liaison between the University Financial Aid Office and the SOM Financial Aid Office and the Student Financial Services to resolve errors, conflicts to ensure the timely processing of financial aid funds.
    • Works with the University Financial Aid Office to advise students on revised awards, changes to enrollment and aggregate student loan limits.
    • Meet with students to create accounts in AAMC/Medloans.
    • Meets with students to review the cost of attendance and assist with managing the indirect cost.
    • Works closely with the School of Medicine Director of Financial Wellness on debt management programs for students.
    • Communicate with students on regular basis using a variety of commination tools.
    • Work closely with the School of Medicine Admissions Office to prepare and present to incoming students on the financial aid application process and funding options.
    • Maintain current knowledge of federal, state, and institutional policies.
    • Perform one-on-one student loan exit counseling sessions for the students who are in their last year of education.
    • Assist the Director of Student Financial Planning in all matters related to the School of Medicine students’ financial aid and financial wellness.
    • Perform other duties as assigned.  

     

    SOM Assistant Director of Financial Aid and Financial Wellness Primary Responsibilities:

    • Manage the daily operations of the SOM Financial aid office.
    • Serve in place of the Director of Student Financial Planning when necessary.
    • Assist the Director of Student Financial Planning in all matters related to the School of Medicine students’ financial aid and financial wellness.
    • Assist students and parents with financial aid application requirements.
    • Counsel students and parents in all aspects of financial aid and explains financial aid eligibility.
    • Respond to inquiries and questions to ensure understanding of the financial aid process.
    • Counsel students when their enrollment status changes.
    • Work on special projects as needed including phone and email outreach to students on various financial aid and financial wellness topics, processes, deadlines, and more.
    • Present financial aid information to current and prospective medical students.
    • Functions as a liaison between the University Financial Aid Office and the SOM Financial Aid Office and the Student Financial Services to resolve errors, conflicts to ensure the timely processing of financial aid funds.
    • Works with the University Financial Aid Office to advise students on revised awards, changes to enrollment and aggregate student loan limits.
    • Meet with students to create accounts in AAMC/Medloans, to review the cost of attendance and assist with managing the indirect cost.
    • Work very closely with the School of Medicine Director of Financial Planning on debt management programs for students.
    • Communicate with students on regular basis using a variety of commination tools and send out weekly communications to students on various financial aid and financial wellness topics
    • Work closely with the School of Medicine Admissions Office to prepare and present to incoming students on the financial aid application process and funding options.
    • Maintain current knowledge of federal, state, and institutional policies.
    • Assist the Director of Student Financial Planning with the SOM Donor Scholarship recipient identification on yearly basis.
    • Demonstrate strong ability to manage multiple projects with minimal supervision
    • Maintain operational guidelines, job aids, training materials for financial aid and wellness, and keep website content current.
    • Serve as support to the Office of Student Affairs team when needed.
    • Perform one-on-one student loan exit counseling sessions for the students who are in their last year of education.
    • Perform other duties as assigned.
     

    Qualifications

      

    Senior Financial Aid Counselor Qualifications:


    Education: Bachelor’s Degree Required.


    Experience: Three (3) years of experience in a financial aid office.


    Supervisory Experience: Prior supervisory experience preferred.


    Other: Related experience may be substituted for education.


    Current knowledge of Title IV and Title VII financial aid programs. Knowledge of how state programs integrate with federal and institutional funding.


    Clery act designated job as campus security authorities (CSA) member and will comply with Clery Act requirements.

     

    Knowledge, Skills and Abilities:


    Knowledge of federal and state financial aid regulations, familiarity with UMB policies and procedures. Must be able to perform problem analysis. Ability to interpret federal, state, and institutional rules and regulations, policies, and procedures, and to exercise skilled professional judgment as needed to ensure that applicants and students are given the appropriate aid resources. Ability to interpret University policies regarding application of financial aid, payment of tuition, housing, and other charges. Must possess effective communication skills, computer expertise and excellent presentation skills. Ability to demonstrate customer service excellence is required. Experience in School of Medicine financial aid and Banner is preferred.   Attention to detail, good mathematical and analytical skills, ability to resolve conflicts are desired. Ability to provide excellent oral and written communication with diverse individuals is highly desirable. Ability to prioritize and manage multiple tasks with minimal supervision is preferred. Working knowledge of Word, Excel, Power Point is required.

    Preferred Hiring Standards:
    Understanding of medical education or health related education is desired but not required. Strong excel skills desired.


    SOM Assistant Director of Financial Aid and Financial Wellness Qualifications:


    Education: Bachelor’s Degree Required.


    Experience: Four (4) years of experience in a financial aid office with two (2) years of independent work at a senior financial aid counselor level.


    Supervisory Experience: Prior Supervisory experience  providing direct supervision or responsibility for training, work coordination, and monitoring work of others is preferred.  


    Other: Thorough knowledge of Title IV and Title VII financial aid programs.


    Knowledge of how state programs integrate with federal and institutional funding.


    Clery act designated job as campus security authorities (CSA) member and will comply with Clery Act requirements.


    Knowledge, Skills and Abilities:


    Knowledge of federal and state financial aid regulations, familiarity with UMB policies and procedures. Must be able to perform problem analysis. Ability to interpret federal, state, and institutional rules and regulations, policies, and procedures, and to exercise skilled professional judgment as needed to ensure that applicants and students are given the appropriate aid resources. Ability to interpret University policies regarding application of financial aid, payment of tuition, housing, and other charges. Must possess effective communication skills, computer expertise and excellent presentation skills. Ability to demonstrate customer service excellence is required. Experience in School of Medicine financial aid and Banner is preferred.   Attention to detail, good mathematical and analytical skills, ability to resolve conflicts are desired. Ability to provide excellent oral and written communication with diverse individuals is highly desirable. Ability to prioritize and manage multiple tasks with minimal supervision is preferred. Working knowledge of Word, Excel, Power Point is required.


    Preferred Hiring Standards:


    Master’s Degree preferred. Understanding of medical education or health related education is desired but not required. Strong excel skills desired.

     

    Hiring Ranges: Commensurate with education and experience


    Counselor, Financial Aid Senior: $60,000 - $65,000


    Assistant Director, Financial Assistance: $65,000 - $70,000


    UMB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law or policy. For assistance related to employment, please contact the Staffing department at HRJobs@umaryland.edu.  


    If you anticipate needing a reasonable accommodation for a disability under the Americans with Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request. You may also contact HRDiversity@umaryland.edu. Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.

     

    Job

    : Reg or CII Exempt Staff - E3719D

    Employee Class : Exempt Regular

    Full Time/Part Time: Full-Time

    Shift

    : Day Job

    Financial Disclosure: No

    Organization

    : School of Medicine - Academic Affairs

    Job Posting

    : Sep 29, 2022

    Unposting Date

    : Ongoing
     


  • 26 Sep 2022 12:48 PM | Tara Carew (Administrator)

    The Financial Aid Assistant Director, Operations, is responsible for the management and annual set-up of FA file suite year and FA Self Services within Ellucian Colleague; development of operating procedures to support needs analysis and Federal application processing; and directly administering Federal grant and loan programs. The position is directly responsible for the college's participation in the Federal Direct Loan program, the Federal Pell grant program, the Federal SEOG program, and Private Loan programs. This position must remain current on Federal and private loan regulations, and develop and maintain department policies and operating procedures. In addition, this position must develop, test and maintain Federal regulations compliance within the Ellucian Colleague system. This position is responsible for the Return of Funds, Transfer Monitoring and reconciliation processes. The FA Assistant Director, Operations', responsibilities serve as an essential educational function of the college as it works closely with all campus departments on strategic enrollment management initiatives including recommending policies, and establishing and administering procedures as related to delivery of aid to students. This position also manages the student loan default prevention program. 

    Anne Arundel Community College (AACC) is committed to enriching the educational experience it offers through the diversity of its faculty, administrators, and staff members. The college seeks to recruit and support a broadly diverse team who will contribute to the college's excellence, diversity of viewpoints and experiences, embrace concepts of equity and inclusiveness, and support the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation.

    While we appreciate your interest in employment with Anne Arundel Community College, applicants must be currently authorized to work in the U.S. on a full-time basis.  Employment-based visa sponsorship (including H-1B sponsorship)  is not available for any position.

    In the best interest of the College, only individuals who are residents of Maryland or one of the following states will be eligible for employment at the college: Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia. The college will annually review this restriction and, if appropriate, expand the list of states of employment eligibility

    Job Duties and Responsibilities:

    Manage the Federal and Private Loan programs including awarding, certifying, disbursing, exporting and reconciling all loan accounts in accordance with federal regulations. Coordinate Federal Loan Entrance and Exit counseling processes for students. Oversee all due diligence efforts surrounding delinquent and defaulted loan statuses. Work with Student Connections as part of the Borrower Connect default prevention. 

    Provide the operations of importing and exporting files from SAIG into Ellucian Colleague system. This includes ISIR, NSLDS, COD, CDR, Transfer Monitoring and other files. 

    Manage the Federal Pell, FSEOG and all federal grants programs including awarding, disbursing and reconciling all grant accounts in accordance with federal regulations. 

    Responsible for the annual set up of the FA file suite year and FA Self Services within Ellucian Colleague. Includes determination of cost of attendance, award periods, loan periods, award codes, attendance patterns and review of rules. Manage the financial aid module including monitoring, testing and implementing new features or improvements to the system. 

    Ensure college compliance with all federal regulations and audit requirements as specified by the U.S. Department of Education and the Maryland Higher Education Commission through application assessment. Assist Director of Financial Aid with all audits and submission of required reports such as FISAP. Develop and maintain operating procedures for federal aid programs and processes.

    Attend and/or participate appropriate conferences, workshops and webinars to maintain current knowledge of federal and state regulations concerning financial aid. Advise the Director of Financial Aid of regulation changes and other issues, and make recommendations for adjusting college policies and procedures to ensure state and federal compliance. 

    Required Qualifications:

    • Bachelor's degree or higher
    • Minimum of five years related experience
    • Experience with management and annual set-up of FA file suite year within Ellucian Colleague.
    • Thorough understanding of Title IV Federal regulations and administering Federal grant and loan programs.
    • Strong computer skills including knowledge of Microsoft Office Suite. 
    • Strong organizational, written and oral communication skills; analytical and statistical record keeping and reporting skills.
    • Rigorous attention to detail, accuracy and follow through and ability to maintain confidentiality. 

    Preferred Qualifications:

    • Able to work independently as well as part of a team.  Must be able to relate to people beyond giving and receiving instructions. Works well with co-workers and peers, performs work activities requiring negotiating, instructing, supervising, persuading and speaking with others. 

    Hours Per Week: 40

    Required Documents: Cover Letter, Resume/Curriculum Vitae

    To Apply: https://aacc.hiretouch.com/position-details?jobID=983&job=financial-aid-assistant-director-operations

  • 3 Jun 2022 12:16 PM | Danette Burgess (Administrator)

    Location: Washington, DC, US, 20016

    Company: American University

    www.careers.american.edu


    Summary/Objective

    This position is an integral part of the university’s financial aid office. The incumbent is responsible for ensuring the highest levels of service to current and prospective students and parents. The counselor determines the financial aid eligibility of all students and assures compliance with federal and institutional guidelines. Additionally, the counselor advises current students, prospective students, parents, and colleagues regarding federal, state, and institutional financial assistance programs.

    Financial Aid Counselors report directly to an Assistant Director.

    The purpose of this position is to provide comprehensive service to prospective and current students. The incumbent not only determines financial aid eligibility but also counsels both graduate and undergraduate students as well as parents regarding the financial aid programs. This position requires self-direction and minimal supervision.

    Essential Functions

    1. Analyzing Data: Determine the extent, type and amount of eligibility for various types of financial aid, based upon general guidelines provided by federal government regulations and the institution. Utilize professional judgment to evaluate federal tax forms, calculate assets and conduct need analysis to strategically award students consistent with university objectives. Using statistical sampling conduct detailed verification of all information submitted. This process guarantees the integrity of financial aid packages for both prospective and enrolled students.
    2. Counseling Students: Provide financial advice and counseling to both prospective and enrolled students, parents, and AU administrators regarding the application process, bill payment, budgeting, and financial planning each semester. Explain federal/institutional regulations, methods of compliance and procedures, and policies. Understand and inform students of all principles underlying the system of needs analysis, methods of information collection and verification. The duties are handled in order to facilitate the financial aid process.
    3. Decision Making: Evaluate appeals for amounts and types of financial aid awards. Utilize professional judgment to determine and makes adjustments, if warranted, based upon individual family circumstances incorporating existing federal and institutional guidelines.
    4. Collaboration: Work with other university departments to include: AU Central, Student Accounts, Student Loan Office, Payroll, and the Registrar on behalf of students.

    Position Type/Expected Hours of Work

    • Full Time

    • Specialist A

    • Non-Exempt

    • This is a union-eligible position.

    Salary Range

    • Commensurate with experience.

    Required Education and Experience

    • B.A. /B.S. with at least one year’s experience in financial aid counseling in a large volume, multiprogram environment (Associate Degree and 5 years financial aid working experience can be substituted for the BA/BS degree requirement).

    • Excellent verbal and written communication skills required.

    Additional Eligibility Qualifications

    Others

    • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

    Benefits

    AU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite. Click here to learn about American University's unique benefit options.

     

    Current American University Employees

    If you are a current employee at American University, please log into AsuccessfulU through the myAU portal. Once in AsuccessfulU, please select the Careers tile which will take you to our internal career page. 

     

    Contact Us

    For more information or assistance with the American University careers site, email theworkline@american.edu.

     

    American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.



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