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JOB POSTINGS

Welcome to the Job Postings Forum, the place for Tri-State members to explore job opportunities within the region and share news of job vacancies. 

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  • 29 Sep 2022 1:45 PM | Patricia Scott

    Senior Financial Aid Counselor OR Assistant Director, Financial Assistance - (220001DM)

      

    The University of Maryland, Baltimore (UMB), School of Medicine - Office of Student Affairs is seeking a Sr. Financial Aid Counselor or Assistant Director of Financial Aid and Wellness to serve as the point person for financial aid/ wellness for the medical students.

     

    Benefits Information:


    UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development. This position participates in a retirement program that must be selected and is effective on your date of hire. Exempt regular staff receive a generous leave package that includes over 4 weeks of vacation accrued each year, paid holidays, unlimited accrual of sick time, and comprehensive health insurance; professional learning and development programs; tuition remission for employees and their dependents at any University System of Maryland school; and flexible work schedules and teleworking options (if applicable per job).


    UMB employees are strongly encouraged to follow all CDC recommendations related to COVID-19 vaccinations and booster doses. Employees whose job duties require them to work in clinical settings or at clinical or field sites continue to be subject to the vaccine requirements of those sites. For additional information on protocols and exemptions, please visit the COVID-19 website.

    SOM Senior Financial Aid Counselor Primary Responsibilities:

    • Assist students and parents with financial aid application requirements.
    • Counsel students and parents in all aspects of financial aid and explains financial aid eligibility.
    • Respond to inquiries and questions to ensure understanding of the financial aid process.
    • Counsel students when their enrollment status changes.
    • Work on special projects as needed.
    • Assist the Director of Student Financial Planning to present financial aid information to current and prospective medical students.
    • Functions as a liaison between the University Financial Aid Office and the SOM Financial Aid Office and the Student Financial Services to resolve errors, conflicts to ensure the timely processing of financial aid funds.
    • Works with the University Financial Aid Office to advise students on revised awards, changes to enrollment and aggregate student loan limits.
    • Meet with students to create accounts in AAMC/Medloans.
    • Meets with students to review the cost of attendance and assist with managing the indirect cost.
    • Works closely with the School of Medicine Director of Financial Wellness on debt management programs for students.
    • Communicate with students on regular basis using a variety of commination tools.
    • Work closely with the School of Medicine Admissions Office to prepare and present to incoming students on the financial aid application process and funding options.
    • Maintain current knowledge of federal, state, and institutional policies.
    • Perform one-on-one student loan exit counseling sessions for the students who are in their last year of education.
    • Assist the Director of Student Financial Planning in all matters related to the School of Medicine students’ financial aid and financial wellness.
    • Perform other duties as assigned.  

     

    SOM Assistant Director of Financial Aid and Financial Wellness Primary Responsibilities:

    • Manage the daily operations of the SOM Financial aid office.
    • Serve in place of the Director of Student Financial Planning when necessary.
    • Assist the Director of Student Financial Planning in all matters related to the School of Medicine students’ financial aid and financial wellness.
    • Assist students and parents with financial aid application requirements.
    • Counsel students and parents in all aspects of financial aid and explains financial aid eligibility.
    • Respond to inquiries and questions to ensure understanding of the financial aid process.
    • Counsel students when their enrollment status changes.
    • Work on special projects as needed including phone and email outreach to students on various financial aid and financial wellness topics, processes, deadlines, and more.
    • Present financial aid information to current and prospective medical students.
    • Functions as a liaison between the University Financial Aid Office and the SOM Financial Aid Office and the Student Financial Services to resolve errors, conflicts to ensure the timely processing of financial aid funds.
    • Works with the University Financial Aid Office to advise students on revised awards, changes to enrollment and aggregate student loan limits.
    • Meet with students to create accounts in AAMC/Medloans, to review the cost of attendance and assist with managing the indirect cost.
    • Work very closely with the School of Medicine Director of Financial Planning on debt management programs for students.
    • Communicate with students on regular basis using a variety of commination tools and send out weekly communications to students on various financial aid and financial wellness topics
    • Work closely with the School of Medicine Admissions Office to prepare and present to incoming students on the financial aid application process and funding options.
    • Maintain current knowledge of federal, state, and institutional policies.
    • Assist the Director of Student Financial Planning with the SOM Donor Scholarship recipient identification on yearly basis.
    • Demonstrate strong ability to manage multiple projects with minimal supervision
    • Maintain operational guidelines, job aids, training materials for financial aid and wellness, and keep website content current.
    • Serve as support to the Office of Student Affairs team when needed.
    • Perform one-on-one student loan exit counseling sessions for the students who are in their last year of education.
    • Perform other duties as assigned.
     

    Qualifications

      

    Senior Financial Aid Counselor Qualifications:


    Education: Bachelor’s Degree Required.


    Experience: Three (3) years of experience in a financial aid office.


    Supervisory Experience: Prior supervisory experience preferred.


    Other: Related experience may be substituted for education.


    Current knowledge of Title IV and Title VII financial aid programs. Knowledge of how state programs integrate with federal and institutional funding.


    Clery act designated job as campus security authorities (CSA) member and will comply with Clery Act requirements.

     

    Knowledge, Skills and Abilities:


    Knowledge of federal and state financial aid regulations, familiarity with UMB policies and procedures. Must be able to perform problem analysis. Ability to interpret federal, state, and institutional rules and regulations, policies, and procedures, and to exercise skilled professional judgment as needed to ensure that applicants and students are given the appropriate aid resources. Ability to interpret University policies regarding application of financial aid, payment of tuition, housing, and other charges. Must possess effective communication skills, computer expertise and excellent presentation skills. Ability to demonstrate customer service excellence is required. Experience in School of Medicine financial aid and Banner is preferred.   Attention to detail, good mathematical and analytical skills, ability to resolve conflicts are desired. Ability to provide excellent oral and written communication with diverse individuals is highly desirable. Ability to prioritize and manage multiple tasks with minimal supervision is preferred. Working knowledge of Word, Excel, Power Point is required.

    Preferred Hiring Standards:
    Understanding of medical education or health related education is desired but not required. Strong excel skills desired.


    SOM Assistant Director of Financial Aid and Financial Wellness Qualifications:


    Education: Bachelor’s Degree Required.


    Experience: Four (4) years of experience in a financial aid office with two (2) years of independent work at a senior financial aid counselor level.


    Supervisory Experience: Prior Supervisory experience  providing direct supervision or responsibility for training, work coordination, and monitoring work of others is preferred.  


    Other: Thorough knowledge of Title IV and Title VII financial aid programs.


    Knowledge of how state programs integrate with federal and institutional funding.


    Clery act designated job as campus security authorities (CSA) member and will comply with Clery Act requirements.


    Knowledge, Skills and Abilities:


    Knowledge of federal and state financial aid regulations, familiarity with UMB policies and procedures. Must be able to perform problem analysis. Ability to interpret federal, state, and institutional rules and regulations, policies, and procedures, and to exercise skilled professional judgment as needed to ensure that applicants and students are given the appropriate aid resources. Ability to interpret University policies regarding application of financial aid, payment of tuition, housing, and other charges. Must possess effective communication skills, computer expertise and excellent presentation skills. Ability to demonstrate customer service excellence is required. Experience in School of Medicine financial aid and Banner is preferred.   Attention to detail, good mathematical and analytical skills, ability to resolve conflicts are desired. Ability to provide excellent oral and written communication with diverse individuals is highly desirable. Ability to prioritize and manage multiple tasks with minimal supervision is preferred. Working knowledge of Word, Excel, Power Point is required.


    Preferred Hiring Standards:


    Master’s Degree preferred. Understanding of medical education or health related education is desired but not required. Strong excel skills desired.

     

    Hiring Ranges: Commensurate with education and experience


    Counselor, Financial Aid Senior: $60,000 - $65,000


    Assistant Director, Financial Assistance: $65,000 - $70,000


    UMB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law or policy. For assistance related to employment, please contact the Staffing department at HRJobs@umaryland.edu.  


    If you anticipate needing a reasonable accommodation for a disability under the Americans with Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request. You may also contact HRDiversity@umaryland.edu. Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.

     

    Job

    : Reg or CII Exempt Staff - E3719D

    Employee Class : Exempt Regular

    Full Time/Part Time: Full-Time

    Shift

    : Day Job

    Financial Disclosure: No

    Organization

    : School of Medicine - Academic Affairs

    Job Posting

    : Sep 29, 2022

    Unposting Date

    : Ongoing
     


  • 26 Sep 2022 12:48 PM | Tara Carew (Administrator)

    The Financial Aid Assistant Director, Operations, is responsible for the management and annual set-up of FA file suite year and FA Self Services within Ellucian Colleague; development of operating procedures to support needs analysis and Federal application processing; and directly administering Federal grant and loan programs. The position is directly responsible for the college's participation in the Federal Direct Loan program, the Federal Pell grant program, the Federal SEOG program, and Private Loan programs. This position must remain current on Federal and private loan regulations, and develop and maintain department policies and operating procedures. In addition, this position must develop, test and maintain Federal regulations compliance within the Ellucian Colleague system. This position is responsible for the Return of Funds, Transfer Monitoring and reconciliation processes. The FA Assistant Director, Operations', responsibilities serve as an essential educational function of the college as it works closely with all campus departments on strategic enrollment management initiatives including recommending policies, and establishing and administering procedures as related to delivery of aid to students. This position also manages the student loan default prevention program. 

    Anne Arundel Community College (AACC) is committed to enriching the educational experience it offers through the diversity of its faculty, administrators, and staff members. The college seeks to recruit and support a broadly diverse team who will contribute to the college's excellence, diversity of viewpoints and experiences, embrace concepts of equity and inclusiveness, and support the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation.

    While we appreciate your interest in employment with Anne Arundel Community College, applicants must be currently authorized to work in the U.S. on a full-time basis.  Employment-based visa sponsorship (including H-1B sponsorship)  is not available for any position.

    In the best interest of the College, only individuals who are residents of Maryland or one of the following states will be eligible for employment at the college: Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia. The college will annually review this restriction and, if appropriate, expand the list of states of employment eligibility

    Job Duties and Responsibilities:

    Manage the Federal and Private Loan programs including awarding, certifying, disbursing, exporting and reconciling all loan accounts in accordance with federal regulations. Coordinate Federal Loan Entrance and Exit counseling processes for students. Oversee all due diligence efforts surrounding delinquent and defaulted loan statuses. Work with Student Connections as part of the Borrower Connect default prevention. 

    Provide the operations of importing and exporting files from SAIG into Ellucian Colleague system. This includes ISIR, NSLDS, COD, CDR, Transfer Monitoring and other files. 

    Manage the Federal Pell, FSEOG and all federal grants programs including awarding, disbursing and reconciling all grant accounts in accordance with federal regulations. 

    Responsible for the annual set up of the FA file suite year and FA Self Services within Ellucian Colleague. Includes determination of cost of attendance, award periods, loan periods, award codes, attendance patterns and review of rules. Manage the financial aid module including monitoring, testing and implementing new features or improvements to the system. 

    Ensure college compliance with all federal regulations and audit requirements as specified by the U.S. Department of Education and the Maryland Higher Education Commission through application assessment. Assist Director of Financial Aid with all audits and submission of required reports such as FISAP. Develop and maintain operating procedures for federal aid programs and processes.

    Attend and/or participate appropriate conferences, workshops and webinars to maintain current knowledge of federal and state regulations concerning financial aid. Advise the Director of Financial Aid of regulation changes and other issues, and make recommendations for adjusting college policies and procedures to ensure state and federal compliance. 

    Required Qualifications:

    • Bachelor's degree or higher
    • Minimum of five years related experience
    • Experience with management and annual set-up of FA file suite year within Ellucian Colleague.
    • Thorough understanding of Title IV Federal regulations and administering Federal grant and loan programs.
    • Strong computer skills including knowledge of Microsoft Office Suite. 
    • Strong organizational, written and oral communication skills; analytical and statistical record keeping and reporting skills.
    • Rigorous attention to detail, accuracy and follow through and ability to maintain confidentiality. 

    Preferred Qualifications:

    • Able to work independently as well as part of a team.  Must be able to relate to people beyond giving and receiving instructions. Works well with co-workers and peers, performs work activities requiring negotiating, instructing, supervising, persuading and speaking with others. 

    Hours Per Week: 40

    Required Documents: Cover Letter, Resume/Curriculum Vitae

    To Apply: https://aacc.hiretouch.com/position-details?jobID=983&job=financial-aid-assistant-director-operations

  • 25 Jul 2022 9:54 AM | Shannon Millard

    Reporting to the Associate Director of Financial Aid (Operations) and working closely with the management staff, the incumbent will be the main point of contact for other compliance and audit staff members; be responsible for utilizing their knowledge of federal and state regulations and institutional policies and procedures to ensure accurate awarding of federal, state and institutional funds; acting as a resource regarding changes to federal, state, institutional and departmental policies; and contributing to the effectiveness of information disseminated to staff and students. The coordination of these tasks is supported through a variety of duties and include: performing quality assurance reviews; compiling, editing and maintaining the department policy and procedures manual; monthly reconciliation of Pell and Direct Loan accounts; completing Return of Title IV (R2T4) calculations; reviewing federal registers, announcements and other financial aid resources; ensuring that the OFaS business Continuity Dashboard is current; serving on Compliance and Audit workgroup and serving as backup for duties assigned to the unit. This individual will assist the Associate Director when making recommendations regarding the improvement of our processes based on regulatory changes and best practices and perform other duties as assigned. Specific duties include:

    • ·       Complete Return of Title IV (R2T4) calculations per federal regulations to encure the institution   remains in compliance.
    • ·       Reconciliation of the direct Loan and Pell accounts to ensure the institution remains in compliance with federal standards. Resolve issues with loan and pell transmissions. Work with office of Contracts and Grants Accounting (OCGA) for reconciliation between COD,PS and G5.
    • Performing quality assurance reviews of student fin aid and scholarship files to ensure that the correct procedures were followed when the file was processed. Utilizing knowledge of federal, state and institutional regulations/policies and procedures to make decisions that could affect a student's financial aid eligibiity.
    • Serve as unit lead and main point of contact for other compliance and audit staff.
    • Compiling, editing and maintaining the department's policy and procedures (P&P) manual and business process guides. Regularly monitor the department's Business Continuity Dashboard to ensure that it contains current information. Update P&P manual in NASFAA with any edits.
    • Review federal registers, Dear Colleague Letters, announcements and other financial aid resources for policy changes and updates. Disseminate information to staff; make recommendations that could enhance our processing procedures.
    • Create Docusign forms as needed for the department
    • Annual setup for R2T4 and COD

    This position requires:

    ·        Bachelor’s Degree

    ·        Two years of financial aid experience

    Preferred Qualilfications:

    ·       At least one year experience within a financial aid office performing various duties, strong written and verbal communication skills and attention to detail is required. In addition, the successful candidate will have the ability to multi-task in a fast paced environment and be able to evaluate and assess areas of conflict and coordinate resolution. Computer proficiency, experience performing R2T4 calculations and knowledge of the Pell reconciliation process is preferred.

    Starting salary is commensurate with qualifications and experience. This is a full time position and includes full university benefits.

    For best consideration, submit a cover letter, resume and contact information for three professional references by August 25, 2022 (applications will be accepted until the position is filled).

    UMBC is EOE/AA.

    http://listings.umbc.edu/cw/en-us/job/493665?lApplicationSubSourceID=11275

  • 3 Jun 2022 12:16 PM | Danette Burgess (Administrator)

    Location: Washington, DC, US, 20016

    Company: American University

    www.careers.american.edu


    Summary/Objective

    This position is an integral part of the university’s financial aid office. The incumbent is responsible for ensuring the highest levels of service to current and prospective students and parents. The counselor determines the financial aid eligibility of all students and assures compliance with federal and institutional guidelines. Additionally, the counselor advises current students, prospective students, parents, and colleagues regarding federal, state, and institutional financial assistance programs.

    Financial Aid Counselors report directly to an Assistant Director.

    The purpose of this position is to provide comprehensive service to prospective and current students. The incumbent not only determines financial aid eligibility but also counsels both graduate and undergraduate students as well as parents regarding the financial aid programs. This position requires self-direction and minimal supervision.

    Essential Functions

    1. Analyzing Data: Determine the extent, type and amount of eligibility for various types of financial aid, based upon general guidelines provided by federal government regulations and the institution. Utilize professional judgment to evaluate federal tax forms, calculate assets and conduct need analysis to strategically award students consistent with university objectives. Using statistical sampling conduct detailed verification of all information submitted. This process guarantees the integrity of financial aid packages for both prospective and enrolled students.
    2. Counseling Students: Provide financial advice and counseling to both prospective and enrolled students, parents, and AU administrators regarding the application process, bill payment, budgeting, and financial planning each semester. Explain federal/institutional regulations, methods of compliance and procedures, and policies. Understand and inform students of all principles underlying the system of needs analysis, methods of information collection and verification. The duties are handled in order to facilitate the financial aid process.
    3. Decision Making: Evaluate appeals for amounts and types of financial aid awards. Utilize professional judgment to determine and makes adjustments, if warranted, based upon individual family circumstances incorporating existing federal and institutional guidelines.
    4. Collaboration: Work with other university departments to include: AU Central, Student Accounts, Student Loan Office, Payroll, and the Registrar on behalf of students.

    Position Type/Expected Hours of Work

    • Full Time

    • Specialist A

    • Non-Exempt

    • This is a union-eligible position.

    Salary Range

    • Commensurate with experience.

    Required Education and Experience

    • B.A. /B.S. with at least one year’s experience in financial aid counseling in a large volume, multiprogram environment (Associate Degree and 5 years financial aid working experience can be substituted for the BA/BS degree requirement).

    • Excellent verbal and written communication skills required.

    Additional Eligibility Qualifications

    Others

    • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

    Benefits

    AU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite. Click here to learn about American University's unique benefit options.

     

    Current American University Employees

    If you are a current employee at American University, please log into AsuccessfulU through the myAU portal. Once in AsuccessfulU, please select the Careers tile which will take you to our internal career page. 

     

    Contact Us

    For more information or assistance with the American University careers site, email theworkline@american.edu.

     

    American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.



  • 20 May 2022 12:29 PM | Shannon Millard

    The Financial Literacy and Education Program Specialist is responsible for the overall planning, coordination and delivery of financial literacy programming and education to promote and support students’ financial wellness. The incumbent will implement educational programs and activities targeting a diverse student audience and across a broad range of personal financial management topics, including but not limited to: budgeting, savings, credit, debt, retirement and investment.

    Working in collaboration with the Financial Literacy and Education Committee and the Office of Financial Aid and Scholarships, the Financial Literacy and Education Program Specialist is responsible for the day-to-day logistical planning, promotion, execution, evaluation and assessment of new and existing financial education programs and activities. Specific duties include:

    • Leading the planning, promotion and delivery of signature campus financial education programs, including FinancialSmarts CashCourse, CASHCoach, CashClips and Money Smart Week
    • Assisting in the development and execution of a campus-wide financial literacy awareness and promotion campaign including a robust social media campaign leveraging traditional social media outlets and myUMBC
    • Assisting with the planning and coordination of other key UMBC financial education programs such as the Volunteer Income Tax Assistance (VITA) 
    • Assisting with the planning and delivery of outreach efforts through the Office of Financial Aid and Scholarships
    • Serving as lead instructor for the online (Bb) FinancialSmarts CashCourse
    • Coordinating with campus partners in the delivery of individual, on-demand workshops and activities for targeted student audiences
    • Updating and maintaining the financialsmarts.umbc.edu website
    • Leading the on-going tracking, evaluation and assessment of financial literacy programmatic efforts
    • Leveraging existing literature, studies, surveys and other insights to identify other student needs, programs and practices in the area of personal financial management; completing and maintaining training certification in financial literacy education
    • Planning and leading the monthly Financial Literacy and Education Committee meetings
    • Hiring, training and supervising the Financial Literacy Student Program Assistant
    • Hiring, training and supervising a team of student Peer Mentors
    • Performing other duties as assigned

    In addition, we are seeking candidates who exhibit a strong commitment for innovation as demonstrated by their ability to be proactive, change agents, dynamic, universal (far-reaching), forward thinking, strategic and collaborative.

    The successful candidate will possess at least a bachelor’s degree, with a minimum of one year financial literacy education and programming or related experience.

    Preferred qualifications :

    • ·       Experience designing, planning, and implementing large-scale educational or social programs and activities for diverse post-secondary audiences
    • ·       Detailed-orientated and able to multi-task
    • Strong verbal and written communications skills
    • Experience managing content on social media and web platforms
    • Proficient in Microsoft Office Suite, including Word, PowerPoint, Excel and Publisher
    • Familiarity with evaluation and assessment methodology and tools as well as comfort working with and interpreting related data
    • Experience supervising and leading staff

    Starting salary is commensurate with qualifications and experience. This is a full-time position and includes full university benefits.

    For best consideration, submit a cover letter, resume and contact information for three professional references by June 3, 2022 (applications will be accepted until the position is filled)

    http://listings.umbc.edu/cw/en-us/job/493713?lApplicationSubSourceID=11275

    UMBC is EOE/AA.

  • 13 May 2022 3:48 PM | Mason White (Administrator)

    Salisbury University, a member of the University System of Maryland, is a regionally accredited four-year comprehensive institution offering 61 distinct graduate and undergraduate programs. Located on the historic Eastern Shore, SU's beautiful campus is some 30 miles from the Atlantic beaches and 2.5 hours from Baltimore and Washington, D.C.

    Salisbury University is seeking qualified applicants for the position of Financial Aid Counselor I in the office of Financial Aid. 

    Primary Job Duties: The primary purpose of this position is to serve as the Financial Aid Office's first point of contact for students and parents, providing counseling to students regarding financial aid eligibility through in-person, phone, and email conversations. Under direct supervision, the position receives and reviews input and output data for accuracy, completeness, and adherence to financial aid processes and policies. Must exercise discretion and frequent independent judgment and action with moderate consequence of error.

    Minimum Qualifications: Bachelor’s degree and one year of professional experience in financial aid, higher education, accounting, or business.  Additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.

    Thorough knowledge of team office practices, procedures and equipment; of business English, grammar, spelling, and punctuation. General knowledge of the principles of team leadership and office management. Skill in interpreting and applying departmental policies and procedures; in operating manual and automated office equipment including personal computers and related software; in composing correspondence electronically and through postal mail, compiling statistical data, and preparing reports; in performing mathematical computations; creation and maintenance of paper and computer files; in effective telephone usage; in organizing, coordinating, and executing multiple assignments under specific time constraints. Ability to maintain poise and courtesy under pressure; to project a positive and professional image; to interact with students, parents and staff at all levels in a courteous and efficient manner; to lead analysis of clerical problems and selection of corrective action; to communicate effectively both orally and in writing; to establish and maintain effective work relationships both within and outside the team. Ability to maintain confidentiality of information and handle sensitive information with discretion and tact. Knowledge and skill in the use of Microsoft Office Suite, particularly Word and Excel is required.

    Preferred Qualifications: PeopleSoft experience preferred.

    This is a full-time, non-exempt, State position with a full benefits package. Starting hourly rate is $18.16, which is approximately $37,863 annually.  There will be a 2.5% pay increase after successful completion of a 6-month probation period.  

    Applications will be accepted via Salisbury University's Online Employment Application System. Please visit our website http://www.salisbury.edu/hr/careers/ to apply online. See the FAQs of the Online Employment Application System for more information and instructions.  To be considered an applicant, you must apply online and submit a cover letter and resume.  All documents that you wish to provide must be attached to your application in the Online Employment Application System. Please do not send any documents via E-mail.  Three professional references will be requested and required before the final stages of the search. Candidates will be notified prior to references being contacted.

    Applications received by May 27, 2022 will be given full consideration.  The position will remain open until filled.

    Diversity and inclusion are core values of Salisbury University. We strive to create a truly diverse and inclusive environment where the richness of ideas, backgrounds, and perspectives of our community is harnessed to create value for our institution, today and in the future.  To this end, the University recruits exceptional and diverse faculty, staff, and students from across Maryland, the United States, and around the world, supporting all members of the University community as they work together to achieve institutional goals and vision. To learn more about the University’s commitment to fostering a diverse and inclusive campus, please visit http://www.salisbury.edu/equity/.

    Salisbury University (SU) has a strong institutional commitment to diversity and equal employment opportunities to all qualified people.  To that end, the University prohibits discrimination on the basis of sex, gender, marital status, pregnancy, race, color, ethnicity, national origin, age, disability, genetic information, religion, sexual orientation, gender identity or expression, veteran status or other legally protected characteristics.  Direct all inquiries regarding the nondiscrimination policy to: Humberto Aristizabal, Associate Vice President, Institutional Equity, Title IX Coordinator, 100 Holloway Hall, Tel. (410) 548-3508.


  • 3 Mar 2022 3:40 PM | Debra Ivy
    Description

    General Description
    Primarily responsible for providing technical oversight to the Financial Aid Office as it relates to the student information system and other software products utilized in the delivery of federal, state, and institutional financial aid. The Associate Director of Financial Aid Operations and Technology is assigned responsibilities related to the configuration, operation, and maintenance of technology platforms used to capture, store, and process information used in the administration of financial aid. The Associate Director participates directly in the design and execution of operational activities that result in the timely and accurate awarding, disbursement, and tracking of student aid. The Associate Director ensures that his/her work, and that of assigned staff, is in compliance with state, federal, NCAA, and institutional regulations. 

    Examples of Duties

    University System of Record:  Work with University partners (i.e., admissions, registrar, Student Accounts, IT) to ensure that the University's system of record (Banner) is properly configured to capture and report financial aid data; ensure that all functionality of the system is optimized in support of efficient and robust operations.

    External/Auxillary Systems:  Ensure that the multitude of external and auxiliary systems used by financial aid in the administration of aid are set-up and used effectively in daily operations (Campus Logic, Automic, COD, CPS, SAIG, TD Client, EdConnect, EdExpress, NSLDS, as well as ELM online services).

    Reporting Platforms:  Work with University partners (i.e. IT, Campus Logic, etc.) to ensure that the University's reporting platforms are properly configured to report financial aid data.

    Data Imports:  Set-up and support the routine import of data into the technology platforms. Data

    Integration:  Ensure that information flows between systems in a logical, efficient, and accurate way; leverage the expertise of IT partners to optimize the integration of all technology/data platforms.

    Data/System Auditing:  Conduct audits of data and systems to ensure the integrity of information.

    Financial Aid Operations:  Ensure the timely and accurate packaging and disbursement of student aid; ensure the effective flow of information and documentation throughout the process; ensure the full implementation of all institutional aid programs.

    Troubleshooting:  Serve as a contact in trouble-shooting technology and operational issues that hinder the flow of applicants through the financial aid process.

    Regulatory Compliance:  Ensure compliance with all state, federal, NCAA, and institutional regulations; stay abreast of changes related to compliance.

    Process Engineering and Documentation:  Ensure that all processes are optimized and documented.

    Key Collaborations:  Work extensively with DSU colleagues as well as external vendors, service providers, and government agencies on the effective administration of aid.

    Staff Management:  Directly manage employees as assigned (includes hiring, onboarding, training, performance management); serve as the point of contact in the absence of the team leader.

    Financial Aid Leadership Responsibilities:  As a member of the Financial Aid team, contribute to efforts related to planning, policy and procedure development, quality assurance and effectiveness, and team management. Interacts with co-workers, visitors, and other staff consistent with the values of Delaware State University.

    Typical Qualifications

    Candidate must have 3-5 years of experience working in a financial aid office with a focus on or affinity for the technological aspect of the operation. All positions in DSU Strategic Enrollment Management require competency in the following areas: Communication skills Interpersonal skills, attention to detail, critical thinking and problem-solving skills, ability to work independently and as part of a team in a high- volume and ever-changing environment, Microsoft Office Suite, effective use of computers and related software, positive customer service orientation 


    To apply: 

    https://www.schooljobs.com/careers/desu/jobs/3416219/associate-director-of-financial-aid-operations-and-technology

  • 3 Mar 2022 3:35 PM | Debra Ivy
    Examples of Duties

    The following are the functions essential to performing this job.

    1. Primarily responsible for providing assistance to the Financial Aid office, as it relates to the student information system and other software products utilized in the delivery of federal, state, and institutional Financial Aid.
    2. Maintains and provides support to the Financial Aid Department by building and analyzing reports in Banner, and using SQL to aid the department in efficient business practices.
    3. Provide programming, coding, and reporting data to meet federal, state, and institutional requirements.
    4. Ensure system functionality, including testing of system upgrades to aid in the administration and successful delivery of student Financial Aid.
    5. Perform major Financial Aid and Student Account system processes within established timelines.
    6. Prepare ongoing system setup for Financial Aid programs, fee assessment, and other semester/annual program changes.
    7. Work with colleagues to develop online and technology-based processes to replace existing paper/manual processes.
    8. Test new software and upgrades/releases of existing technologies pertaining to Financial Aid.
    9. Develop enhancements to current systems to improve technological efficiency, automation, and the student experience, collaborating with colleagues and IT.
    10. Work with beta groups of students to test and gather feedback on new technology enhancements.
    11. Generate and review required reports by the institution, accrediting agencies, and federal and state agencies, including the FISAP(Fiscal Operations Report and Application to Participate) Report.
    12. Troubleshoot system errors and develop solutions.
    13. Perform functions related to the administration of Satisfactory Academic Progress, Return to Title IV, billing, packaging, disbursements, write-offs, etc.

    Individuals in this job may be assigned one or more of the following tasks on a rotating or as needed basis.

    1. May be required to work some evenings and weekends during peak processing periods and for special projects.
    2. Will assign special projects as needed.

    The individual in this job must possess these skills and abilities or be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

    1. Experience with Ellucian Banner, SQL programming/coding, and Microsoft desktop applications and operating systems.
    2. Strong organizational skills, ability to follow written and oral procedures with attention to detail.
    3. Initiative and problem-solving skills to identify, research, and solve complex IT programming and Financial Aid problems.
    4. Demonstrate documentation and presentation skills.
    5. Demonstrate ability to work in a diverse environment.
    Typical Qualifications
    1. Education: Bachelor’s degree preferred or commensurate experience in business, information systems, or related field with an emphasis on computer literacy and/or certificate in Information Systems.
    2. Successful experience:  Experience in a higher education setting (Financial Aid experience preferred.
    3. Other preferences:  Process Management and report writer language using Argos.  Experience in installing and diagnosing PC hardware and software.  We skills, including HTML and Java script tools encouraged.

       

    To apply: https://www.schooljobs.com/careers/desu/jobs/3413856/financial-aid-systems-analyst-administrator

  • 17 Feb 2022 6:36 PM | Quinton Taylor

    https://jobs.jhu.edu/job/Baltimore-Senior-Assistant-Director%2C-Financial-Aid-Quality-Assurance-%28Hybrid-Schedule%29-MD-21218/847659400/

    Johns Hopkins University's Student Financial Services (SFS) is seeking a Senior Assistant Director, Financial Aid Quality Assurance (HSA Financial Aid Administrator) who will be a member of the management team comprised of the Director, Associate Directors, and Assistant Directors and will work as a part of the collaborative group responsible for development and implementation of policies and procedures to meet University wide goals. This position assists in multiple functions within the office which includes ensuring the delivery of excellent customer service and accurate information to all students and families contacting SFS. The Senior Assistant Director will serve as the primary liaison to the contact call center (CMD) and the Student Enrollment and Account Management (SEAM) teams who handle first-line phone calls, emails via the case management system (SCM), and live chat on behalf of SFS.

     

    This position offers a hybrid work model, candidates must have the ability to participate in meetings, receive and make phone calls, attend periodic in person meetings, and attend in person training and conferences, as needed.

     

    Specific Duties & Responsibilities:

    • Perform quality assurance monitoring for inbound/outbound calls and case management responses to assess front line staff accuracy, customer services performance and provide feedback/recommendations to team leaders.
    • Develop training materials and provide and coordinate workshops to ensure CMD, SEAM, and Peer Advisors are well-versed in Student Financial Service’s Policy and Procedures.
    • Responsible for the hiring, training, supervision, and scheduling of SFS Peer Advisers.
    • Review and update financial aid knowledge base material within Microsoft Teams channels (and other knowledge base platforms).
    • Schedule and coordinate financial aid adviser on-call, Zoom, and in-person schedules and keep all parties informed of weekly schedule
    • Attend assigned weekly meetings and liaise with CMD/SEAM (call center and shared services) on topics that impact SFS daily operations.
    • In collaboration with the Associate Director of Communication and Digital Strategy, update financial aid forms, publications, and website content.
    • Keep abreast of federal and institutional aid policies and procedures.
    • Assist with answering cases/emails and live chat, conducting phone/Zoom calls, and processing financial aid documents as needed.
    • Additional assigned responsibilities for other programs as needed.

     

    Minimum Qualifications (Mandatory):

    • A Bachelor's Degree and one year relevant financial aid/Title IV experience is required.
    • Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.*

     

    JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience.

     

    ** Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date. 

     

    Preferred Qualifications:

    • A Master's Degree and three years of relevant financial aid/Title IV experience is preferred.
    • Experience in a highly selective college or university setting that practices some form of institutional methodology is preferred.

     

    Special Knowledge, Skills & Abilities:

    • The candidate who best fits this position will have exceptional written and oral communication skills, strong, student-based counseling proficiency, good eye for detail, robust organizational skills, a comprehensive understanding of Federal Title IV regulations and Federal Title IV financial aid processing systems (COD, NSLDS, etc.), strong work ethic and a working knowledge of Microsoft Office Suite of products. Experience with CSS PROFILE, IDOC, PowerFAIDS, and OnBase preferred.

     

    Classified Title: HSA Financial Aid Administrator
    Working Title: S
    enior Assistant Director, Financial Aid Quality Assurance
    Role/Level/Range: ACRP/03/MD 
    Starting Salary Range: $60-65k (Commensurate with experience)
    Employee group: Full Time 
    Schedule: M - F / 8:30am - 5:00pm 
    Exempt Status: Exempt 
    Location: ​​​​​​​Hybrid/Homewood Campus 

    Department name: ​​​​​​​Student Financial Services 
    Personnel area: Johns Hopkins University

     

    The successful candidate(s) for this position will be subject to a pre-employment background check.

     

    If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

     

    Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

     

    The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

     

    The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

     

    Equal Opportunity Employer
    Note: Job Postings are updated daily and remain online until filled. 

     

    EEO is the Law
    Learn more:
    https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

  • 20 Jan 2022 11:25 AM | Deleted user

    POSITION SUMMARY:

    The Financial Aid Counselor is responsible for providing direct service to students and their families in regard to the financial aid process and advises them in all phases of the aid application and delivery system.  This position will evaluate financial aid applications and determine aid packages in accordance with federal, state, and institutional policies governing financial aid.

    QUALIFICATIONS:

    Education and Experience

    Associates Degree plus one year of related experience in higher education, financial aid, or equivalent combination of education and experience. Bachelor’s Degree& Ellucian experience preferred.

    Knowledge, Skills, Ability

    • Working knowledge of Title IV programs and federal and state regulations preferred
    • Customer service experience
    • Knowledge of integrated financial aid systems, Ellucian/Colleague preferred 
    • Working knowledge of Microsoft Office
    • Must be organized, detail oriented, able to multi-task and work independently
    • Ability to work well under pressure and in a fast-paced environment

    •     Accuracy and attention to detail are imperative

    •     Ability to collaborate with others and exercise sensitivity to matters of confidentiality

    •     Excellent communication and presentation skills

    •     Commitment to student service

    •     Ability to work evenings and weekends as needed

    Physical Requirements

    Light work:  Exerting up to 20 pounds of force occasionally and/or a negligible amount of force constantly to move objects.  Position requires sitting for long periods of time in front of a computer, and may require additional hours during peak times.  Sedentary work. Keyboarding, talking, hearing, repetitive motions. Close visual acuity. Not substantially exposed to adverse environmental conditions.        

    ESSENTIAL FUNCTIONS:

    • Answer general and specific questions concerning financial aid and Stevenson University
    • Evaluate caller needs and provides responses and solutions or determine the call should be researched by other staff members
    • Provide follow-up to all inquiries when needed
    • Assist students and parents in the completion of financial aid forms
    • Counsel and advise students about financial aid eligibility, application procedures, aid programs, costs, indebtedness, and money management.
    • Provide a default management and debt counseling program to students
    • Answer questions, inquiries, or requests from students, parents, or campus constituencies regarding financial aid programs
    • Assist the financial aid staff in returning phone messages
    • Code and scan documents essential to the financial aid processing into our systems (Colleague, Docescan)
    • Collect and track financial aid documents
    • Screen aid applications and supporting documentation submitted by students for accuracy and consistency
    • ed.  
    • Serve as the first line of contact for the financial aid office to students, parents, faculty, staff, and members of the community
    • Collect, verify, and/or analyze financial data on students to determine aid eligibility; makes awards with federal, state, and/or institutional guidelines
    • Participate in student recruitment, outreach, and retention programs

    OTHER FUNCTIONS:

    Serve on various committees as assigned

    Perform other duties as assigned

    SUPERVISORY RESPONSIBILITY:

    None

    AUTHORITY/ACCOUNTABILITY:

    Reports to the Associate Director.  Works under minimal supervision.  Determines financial aid eligibility and makes awards.

    PROBLEM SOLVING:

    Assist in the processing of financial aid often looking for solutions to help students. Determine that unusual and extenuating family circumstances may affect the ability to pay for college expenses and look for ways to help students wherever possible.  Make professional judgments to adjust financial aid eligibility due to these extenuating circumstances.   Review student appeals for academic issues and looks for ways to assist them. 

    Stevenson University Applicant Portal | Search Jobs (peopleadmin.com)

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