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Welcome to the Job Postings Forum, the place for Tri-State members to explore job opportunities within the region and share news of job vacancies. 

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  • 7 Apr 2021 8:15 PM | Mindy Schaffer

    Job ID 2021-10080 Category Staff Position type Regular Full-Time

    Posting Title

    Financial Aid Counselor/Sr. Counselor


    The incumbent is a second tier resource to assist counselors, support staff and student workers in assessing and resolving complex financial aid issues. He/she is responsible for the overall program administration of one or more institutional and or federal aid programs or processes. He or she manages a predefined caseload of undergraduate and graduate financial aid applicants and recipients and ensures that the information provided to students is in compliance with Federal, State and university policies and regulations.

    Counsels students/families on the availability and types of financial aid, eligibility, application procedures, the aid delivery process, cost and the requirements necessary to insure that financial aid funds are disbursed.

    Works with the Office of Student Financial Assistance team to meet objectives and to achieve long-range goals within the FA budget. Prepare reports as necessary.


    Responsible for the overall program administration of one or more institutional and or federal aid programs or processes.

    Reviews existing policies and procedures for area(s) of responsibility to assure compliance with relevant regulations and when appropriate proposes recommendations for policy changes and procedural improvements.

    Keep abreast of all financial aid Policies and Procedures.

    Work with Senior Associate Director to document and update FA Policies and Procedures and continuously identify process improvement.

    Team Leader for counselors within unit and act as lead or senior to other Financial Aid Counselors.

    Identify training needs with Senior Management.

    Assist with orienting and training of new Counselors

    Manage a predefined case load of undergraduate and graduate financial aid applicants and recipients.

    Advise and counsel undergraduate and graduate students/families on the availability and types of financial aid, eligibility, application procedures, the aid delivery process, cost and the requirements necessary to insure that financial aid funds are transferred to student accounts.

    Provide excellent customer service.

    Review student applications and financial documentation and perform verification procedures.

    Evaluates unusual/mitigating circumstances documentation or appeal information provided by the student and or parent; exercises professional judgment by making adjustment or revisions to cost, contributions, need or dependency status, SAP status, as exceptions to the prescribed process/policy.

    Answers financial aid questions, inquiries or requests from students, parents, or guardians in person or in writing.

    Collects and/or analyzes financial data on students to determine aid eligibility and make awards according to federal, state, donor and/or institutional guidelines.

    Analyze various system generated reports such as Enrollment Credit Audit, Authorization and Disbursement report, Over-award audit, to verify continued compliance and eligibility of students receiving aid under federal, state and institutional guidelines; notifies students of changes in eligibility of awards and alternatives to amend situation.


    Minimum Qualifications of the Counselor:

    Bachelor’s degree and a minimum of one (1) year of experience (student work, work study or internship experience included) in a higher education setting, preferably in financial aid or college admissions. In lieu of Bachelor’s degree, a High School diploma/G.E.D. equivalent and four (4) years of experience in a financial aid office will be considered. Experience must include work with a student population. Experience at a selective institution is preferred.

    Minimum Qualifications of the Senior Counselor:

    Bachelor’s degree and a minimum of one (2) years of experience (student work, work study or internship experience included) in student personnel administration, preferably in financial aid or college admissions. In lieu of Bachelor’s degree, a High School diploma/G.E.D. equivalent and four (5) years of experience in financial aid office in higher ed. will be considered. Experience must include work with a student population.

    Working knowledge of Title IV regulations and federal financial aid needs analysis is strongly preferred. Working knowledge of COD and NSLDS is preferred. Experience with public speaking to include presentations is preferred.

    Apply online at https://cardinalstation.catholic.edu/cardinalhire/

  • 30 Mar 2021 4:02 PM | Tisa Silver Canady (Administrator)


    Financial Aid Counselor at Bowie State University

    Open 3/29/21

    Close 4/13/21

    Duties and Responsibilities-  

    Assesses an individual student’s financial need and ascertains the student’s eligibility to participate in federal, state and/or institutional aid programs; provides counseling to students on the manner of integrating their financial concerns, relative to personal and/or academic problems; analyzes financial information submitted by students; provides counseling to students and assists students or parents in the preparation of pertinent forms; conducts financial aid workshops/conferences and completes all internal and external reports; evaluates the academic status of each applicant; keeps abreast of current Federal regulations and guidelines pertaining to the student Financial Aid Program; and performs other duties as assigned.

    Bachelor's degree required

    Experience Required- Minimum one (1) year experience in financial aid operations required. Experience with financial aid systems, PeopleSoft knowledge preferred.

  • 16 Mar 2021 3:33 PM | Melena Verity

    Assistant Director of Financial Aid



    Hood College invites applications for a full-time Assistant Director of Financial Aid.  The Assistant Director works closely with the Director and Associate Director of Financial Aid in the administration of Hood College’s comprehensive student financial assistance program. The qualified individual provides internal and external constituents with information about financing an education at Hood College and ensures compliance with federal and state regulations, institutional policies and other regulatory bodies.


    The qualified individual also provides high-level, student-focused customer service and guidance to the financial aid applicant (and family – support group) throughout the financial aid process. The Assistant Director must be able to effectively articulate how to apply and maintain eligibility for scholarships, grants, loan programs and student employment with a high degree of accuracy to students, parents and other constituents as appropriate. The Assistant Director is responsible for packaging all graduate students.


    This position requires a Bachelor’s degree from a regionally accredited college or university in Counseling, Education, Business, Interdisciplinary Studies, Communications, or another related field and a minimum of 3-4 years of comparable professional experience; incumbent must have experience in customer service, public speaking, electronic presentations, counseling, working in a fast-paced environment and making sound professional judgments based on federal, state and institutional regulations pertaining to the administrating of financial aid. Knowledge of PowerFaids, Direct Loan Tools (DL Tools) and/or other U.S. Department of Education software preferred.


    Please visit www.hood.edu for more details, including a description of the position. 


    We seek a candidate who values diversity, equity and inclusion in all that they do. Candidates must have strong organizational skills and a proven ability to work collaboratively across departments and disciplines.


    Qualified candidates are invited to apply on-line via our electronic application which requires submission of a cover letter, resume and three professional references.


    If you need assistance with the on-line application process, please email humanresources@hood.edu or call (301) 696-3592.


    Hood College is committed to diversity in its faculty and staff and subscribes to a policy of hiring only individuals legally eligible to work in the United States.  EOE/AAP/M/F/Vet/Disability Employer


    Hood College does not discriminate on the basis of sex, race, color, national origin, sexual orientation, gender identity or gender expression, marital status, pregnancy, disability, religion, or age in recruitment, admission and access to, or treatment, or employment in its programs, services, benefits, or activities as required by applicable laws including Title IX of the Educational Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973, and complies with the law regarding reasonable accommodation for disabled applicants and students. Inquiries about discrimination or reasonable accommodation should be referred to the Title IX and Section 504 Coordinator at Alumnae Hall, 401 Rosemont Avenue, Frederick, MD. 21701 (AD 312), (301) 696-3592.  For complete information on Hood College’s nondiscrimination policy, please visit http://www.hood.edu/non-discrimination/  



  • 11 Mar 2021 3:50 PM | Thomas Healy

    Office of Financial Aid - University of Baltimore

    Vacancy Number 301087

    Regular, full-time exempt position with full, competitive benefits package
    Visit Jobs at UB - University of Baltimore (ubalt.edu) to view our application submission deadline and apply.

    Salary: Commensurate with qualifications

    The Third-Party Scholarship Analyst in the Office of Financial Aid (OFA) manages the scholarship application and award process funded by third party.  Third-party funds include but are not limited to the University Baltimore Foundation (UBF), USM Foundation, MD Higher Education Commission (MHEC), Dept of Defense Veterans Benefits, other non-profits and corporations providing scholarships to UB students.  UB is working remotely. When campus reopens, this position will work on campus. 

    We look forward to receiving your required electronic application with a cover letter and resume and learning about your interest in and qualifications for our vacancy.  Please save your required cover letter and resume as one document and attach it in the resume location.

    This role receives and reviews input and output data for accuracy, completeness, and adherence to established state, federal and institutional policies governing UBF awards, UB scholarship and grant programs, external scholarships, and other third-party payments, and Federal Title IV aid.  

    The Scholarship Analyst serves as the institutional liaison and lead support for UB’s Academic Works (Blackbaud) software, including regular communication to students and internal and external reporting.  This software is the key repository for storing retrievable data used to provide stewardship of UBF funds including, the maintenance of data stored within.

    Perform for quality assurance review by OFA leadership, the reconciliation of institutional, state, and federal funds.  Ensure the compliance requirements are met; this role performs quality assurance reviews to ensure students receiving funds from external (non-federal sources) are not over awarded.  

    This position has a direct impact on the enrollment and persistence of students. This position requires flexible work schedule to meet the demands of the student population.  Perform all duties exercising high touch customer service and with a high degree of discretion and confidentiality.

    Key Responsibilities:

    Manages the processes related to the receipt, awarding, communication, and reconciliation of UBF awards. This includes monthly communication within UB for expenditures, available funds, exceptions, and compliance with MOU’s associated with UBF funding.  On a semiannual basis, communicate to the OFA Leadership for distribution the value of external third-party funds received on behalf of UB students.

    Work with UBF, OFA, and Office of Technology Services (OTS) personnel to maintain the Academic Works system, to support timely administration and stewardship of UBF funds. Oversee the development and maintenance of data documentation in support of consistent and accurate responses to information requests. Foster the use of this system to maximize efficiencies and effectiveness of data in support of decision making. Lead actions to ensure data integrity, reporting and utilization. Maintain system procedures, testing plans and scripts. Perform and document testing. Train users on system, data dictionary, queries, and reporting.  

    Create and maintain standardized and ad hoc reports with data extracts from PeopleSoft and Academic Works. Merge and evaluate student or system data from multiple sources, change award amounts, maintain statistical data, and generate communications to students. Ensure students communications to UBF scholarship donors and other third-party sponsors.  Receive and review enrollment scenarios to determine if an over award, return to title four calculation, post withdrawal disbursement or loss of financial aid eligibility is required.

    Maintain current knowledge of Federal Title IV regulations, state rules and institutional policies pertaining to financial aid and identify ongoing improvements and automation for the financial aid process. Counsel and advise students, parents, and institutional staff on the impact of changes in enrollment, financial aid eligibility and balances due to UB. 

    Ability to work as needed to serve students and achieve business requirements, which includes periodic evenings and weekends.  

    Required Qualifications

    Education:  Bachelor’s degree

    Experience: At least two years of professional experience in higher education, banking, accounting, business, or customer service.  Experience with automated or integrated system.  

    Preferred Qualifications

    Education:  Master’s degree (or Some Master’s level course work)

    Experience:  Two years’ experience in a public higher education financial aid and/or student financial program. One year of PeopleSoft or other electronic financial aid management system.

    Required Knowledge, Skills, and Abilities

    A strong working knowledge of federal, state, and institutional student aid and scholarship programs.  Demonstrated ability to think tactically and exercise independent judgment, discretion, ingenuity, and innovation to resolve highly visible issues.  Ability to review, revise and update business procedures and services with a focus on first class customer service.  Exceptional organizational and time management skills with demonstrated ability to plan, coordinate, prioritize and effective execute multiple initiatives, programs, and events simultaneously.  Ability to meet established deadlines and assume responsibility for potentially controversial issues. Demonstrated ability to maintain high-quality standards of work, initiative, ethics, commitment, and professional responsibility and judgment. Ability to represent the university in a professional and conscientious manner. Demonstrated ability to use tact and diplomacy to handle a broad range of sensitive interpersonal situations with diverse constituencies and respond appropriately to conflicts and problems. Demonstrated ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere within a diverse population and with those from various cultural backgrounds.  Strong verbal and written communication skills. Demonstrated customer service experience requiring a very high level of diplomacy and professionalism. Excellent computer skills and proficiency with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, and internet as well as online calendaring and email. Demonstrated ability to succeed in a fast- paced environment, working with students, parents and third party providers all while maintaining a high degree of confidentiality.

    Visit Jobs at UB - University of Baltimore (ubalt.edu) to view our application submission deadline and apply.

    The University of Baltimore ("UB" or "University") does not discriminate on the basis of sex, gender, race, religion, age, disability, national origin, ethnicity, sexual orientation, gender identity, or other legally protected characteristics in its programs, activities or employment practices. UB is an Equal Opportunity/Affirmative Action/ADA Compliant Employer & Title IX Institution.

  • 10 Mar 2021 12:00 PM | Daniel West

    Position Summary:

    This position is responsible for reviewing and awarding federal student aid and for the management and tracking of Satisfactory Academic Progress for all financial aid recipients.  The Financial Aid Counselor II is responsible for providing financial aid counseling and assistance to financial aid applicants. This position must use varying styles and approaches that reflect an understanding and acceptance of the the role of culture in a diverse, multicultural workplace.

    Essential Duties and Responsibilities:

    The following are the functions essential to performing this job:

    1.       Manage the end of the semester Satisfactory Academic Progress process and notify students of their status.

    2.       Experience working with students and parents to negotiate, intervene, and resolve student financial aid issues.

    3.       Exercise professional judgement when working with students who have extenuating circumstances meriting income adjustments and dependency overrides.

    4.       Research and review student appeals and track students who are on an academic plan for financial aid probation.

    5.       Monitor student enrollment to ensure compliance with repeated and required coursework regulations.

    6.       Articulate financial aid policies, procedures, and regulations to students, parents, and the public.

    7.       Provide financial aid counseling and assistance to students applying for financial aid.

    8.       Determine eligibility and award federal student aid in compliance with respective policies and procedures subject to federal, state, and local audit.

    9.       Access and analyze federal financial aid history using the National Student Loan Data System.

    10.   Utilize integrated student information system to award and track financial aid, assign communications to students, run reports, and track student statistics.

    11.   Adhere to the highest professional and ethical standards to maintain data confidentiality and integrity.

    12.   Represent the College at professional meetings and workshops.

    Required Minimum Qualifications:

    • 1.       Bachelor’s Degree
    • 2.       Two (2) years of experience in financial aid administration at a higher education institution

    Desired Qualifications:

    1.       Experience in the management of Satisfactory Academic Progress review

    2.       Experience interpreting and applying Title IV Federal regulations, and awarding policies

    3.       Experience in using U.S. Department of Education software, and secure websites

    4.       Experience using a student information system to award financial aid funds

    5.       Experience using document imaging software

    6.       Advanced skills in database management and Microsoft Office Suite

  • 25 Feb 2021 12:33 PM | Tisa Silver Canady (Administrator)

    Position Overview

    Historically schools relied upon centralized IT departments to complete transactions for each department. With major IT systems now being purchased by campuses and Internet based day to day duties, financial aid offices now had two needs. The first was ongoing programming support to keep the internal financial aid system operating correctly. This includes programming, security tasks and technical support. The other need was for a high level technology user to run day to day functions in the system for the office to run effectively.

    Job Responsibilities

    The specific functions of the job include:

    • Assess the manual and semi-automated processes of the DCTAG Financial Aid Office; design and implement automated processes to facilitate the DCTAG application process.
    • Explore, evaluate, and implement when approved new data visualization technology(s) to enhance and extend Financial Aid’s current reporting and data visualization capacity.
    • Work with colleagues to ensure the successful implementation of new technologies and related systems.
    • Develop capabilities in the following areas: data mapping, table structure knowledge, custom coding logic, issue analysis and recommendations, writing and running reports, scripts, documentation skills, functional analysis, business process improvement, requirements documentation and process flow charting.
    • Works with internal communications team to develop public resources

    Key Qualifications

    • Experience working with relational databases and demonstrated aptitude in data analysis or data management Drupal programming and coding experience in financial aid technical administrative systems Technical expertise in student information and management systems, preference for experience with Ellucian Banner experience with reporting tools; experience and/or understanding of simple programming (e.g.SQL, PL/SQL, SQR, HTML) Experience with detailed multi step operational processes. Familiar with the Title IV financial aid process.

    Interested applicants should submit a resume and cover letter to OSSE.Talent@dc.gov using the following name title: first name.last name_IT Project Manager.

    To view or listen to an audio version of the official listing, visit https://osse.dc.gov/node/1522076

  • 2 Dec 2020 12:05 PM | Melanie Mason


    Stevenson University


    Owings Mills, MD


    Admin - Financial Aid






    Associate Director, Financial Aid

    Reporting to the Director of Financial Aid, the Associate Director will join a service-oriented team as a senior member of the financial aid office, and will provide direction and leadership for all customer service interactions. The Associate Director Servers as an authoritative resource with regard to interpretations of federal, state, and institutional regulations. In addition, the Associate Director will serve as the database manager with the Maryland Higher Education Commission. The Associate Director will work closely with the management team to implement financial aid policies, procedures, and initiatives, which support the goals and objectives of the office and the University.

    The Associate Director of Financial Aid will be responsible for assisting with the overall administration and management of the staff that administers all federal Title IV programs, State aid, and University funds. Oversight includes managing student contact and quality customer service on a daily basis. The Associate Director will also participate in collaborative efforts to evaluate and organize office workflow, develop and monitor interdepartmental processes and update office policies and procedures.

    Responsible for the supervision of the day-to-day operations of the office related specifically to service to students. Assists in establishing yearly operational goals. Plans and monitors weekly performance and makes adjustments as needed. Provides leadership and direction for the policies, procedures and operations involved with the awarding and delivery of financial aid and scholarship programs.

    Department: Enrollment Management: Financial Aid

    Bachelors degree plus three years of progressively responsible supervisory experience is required or equivalent combination of education and experience. Masters degree and Ellucian experience preferred.

    In-depth knowledge of Title IV programs and federal and state regulations.

    Knowledge of integrated financial aid systems is required Ellucian/Colleague preferred.

    Proficient with Microsoft Office,

    Must be organized, detail oriented, able to multi-task and work independently.

    Accuracy and attention to detail are imperative.

    Ability to collaborate with others and exercise sensitivity to matters of confidentiality.

    Excellent oral and written communication skills are required.

    Commitment to student service.

    Ability to work evenings and weekends as needed.

    Ability to travel between campuses.

    Physical Requirements:
    Light work: exerting up to 20 pounds of force occasionally and/or negligible amount of force to constantly to move objects. Position requires sitting for long periods of time in front of a computer, and may require additional hours during peak times. Sedentary work. Keyboarding, talking, hearing, repetitive motions. Close visual acuity. Not substantially exposed to adverse environmental conditions.

    Essential Functions:
    Oversee all areas of the office that promote the delivery of student-centered services and excellent customer service.

    Manage all counseling efforts and communication strategies for the office.

    Oversee the Satisfactory Academic Progress program, communications, and appeals process. Adjudicate student appeals due to academic progress issues.

    Independently develop and implement new program initiatives and develops and maintains appropriate quality control programs to ensure effective program operations.

    Ensure timely, effective service to students, families, and other constituencies on financial aid matters.

    Coordinate accurate and timely preparing and filing of required state, federal, institutional, and other external reports.

    Perform need analysis and make awards.

    Research and resolve procedural problems related to financial aid awarding, working collaboratively with all constituencies.

    Supervise directly and indirectly, a staff including assigning and maintaining work schedules, staff training and mentoring, conducting performance evaluations, and oversight with all customer service staff. Primary staff responsibilities include: Maryland Higher Education Commission, University Endowed Scholarships, Federal Work-Study, Satisfactory Academic Progress, Professional Judgment, and Financial Aid Counseling.

    Coordinate accurate and timely preparing and filing of required state, federal, institutional, and other external reports.

    Effectively and efficiently manages the private loan program

    Monitor reconciliation for aid programs.

    Evaluate mitigating circumstance documentation provided by the student; exercises judgment by making adjustments or revisions to contribution, need or dependency status.

    Prepare and present information regarding financial aid to various on- and off-campus groups.

    Share a student case load in processing aid.

    Collaborate effectively with University departments to actively support student recruitment and retention.

    Analyze various system generated reports such as grades and enrollment status to verify compliance and eligibility of students receiving aid under federal and institutional guidelines.

    Verify the work of the staff for accuracy, proper work methods, techniques, and compliance with applicable standards and specifications.

    Stay current of federal Title IV regulations.

    Responsible for staff training, development and performance reviews

    Reports To: Director, Financial Aid

    Work Location: Owings Mills

    Position Category: Staff

    Position Type:

    Months/Year: 12

    Hrs/Week: 40

    FLSA: Exempt

    Close Date:

    Open Until Filled: No

    To be considered for this position please visit our web site and apply on line at the following link: stevenson.peopleadmin.com

  • 30 Oct 2020 1:09 PM | Shannon Millard

    The University of Maryland, Baltimore County (UMBC) is seeking an Associate Director for the Office of Financial Aid and Scholarships. Reporting to the Director of Financial Aid and Scholarships, the incumbent will assist with overall management of the university’s general merit scholarships and scholars programs including budgeting, analysis and establishing eligibility criteria to support the goals of the university.    The Associate Director serves as the liaison to external agencies which provide scholarship opportunities to UMBC students. Incumbent serves a large role in the recruitment efforts and enrollment yield of the university alongside key players of Undergraduate Admissions and Enrollment Management.

    Specific duties include: prepare reports to ensure fiscal accountability and provide staff technical guidance on institutional policies and practices; coordinate with campus-wide representatives for athletic scholarships, department scholarship funding, as well as, with foundation and private scholarships from institutional advancement; oversee and contribute to the marketing, recruitment and administration efforts of the university’s scholarship opportunities; develop policies and procedures for the selection of eligible recipients for the university’s scholarship programs; communicating with students, staff and management regarding available scholarships; ensure scholarship awards are made in accordance with university guidelines; maintain excellent working relationships with key stakeholders such as Undergraduate Admissions, Honors College, Scholars Programs and the Office of Institutional Advancement; communicate with program directors and administrators on applicant decision rosters, student awarding terms and academic progress of recipients; provide management oversight in the planning and implementation of the annual Scholar Selection Day event; construct data analyses of scholarship candidates and recipients; complete regular reconciliation and quality assurance of all scholarship programs; promote financial aid and scholarships to prospective students at recruitment events; and perform other duties as assigned. Incumbent will also supervise two (2) professional exempt employees.

    This position requires a Bachelor’s degree (Master’s preferred) and four years of related experience in higher education including two years of supervisory responsibility.


    The incumbent must be able to:  supervise, train, develop and evaluate employees; exercise initiative, judgment and discretion in making decisions conforming to laws, rules, regulations and policies related to state, federal and institutional financial aid and scholarship administration; ability to develop and implement policies and procedures and to evaluate their efficiency and effectiveness; plan, implement and evaluate programmatic and operational objectives and goals in consideration of regulatory requirements, budgetary and personnel resources, and division, university and system-wide policy and strategy.


    Must have excellent organizational, decision-making, critical thinking, interpersonal, verbal and written communication skills.  Prior experience public speaking and presenting to large and small groups required.


    Strong technological skills and expert knowledge in Microsoft Office Suite required. 

    Preferred qualificationsinclude a master’s degree, knowledge of integrated financial aid systems strongly and experience with PeopleSoft, Academic Works and ImageNow.

    Starting salary is commensurate with qualifications and experience. This is a full-time position and includes full university benefits.

    For best consideration, submit a cover letter, resume and contact information for three professional references by November 27, 2020 (applications will be accepted until the position is filled) to: http://listings.umbc.edu/cw/en-us/job/493266?lApplicationSubSourceID=11275

    UMBC is EOE/AA.

  • 29 Oct 2020 10:45 AM | Kristin Hurley

    The Associate Director has the responsibility for providing financial assistance to all students through counseling and awarding of financial aid packages for students. The Associate Director of Financial Aid is responsible for financial aid fund management and the administration of the Federal Direct and private loan programs. The Associate Director of Financial Aid is responsible for management of the disbursement process, reporting, and reconciliation of Title IV programs. This position is to serve as backup to the Director of Financial Aid, as needed. The Associate Director of Financial Aid serves as a resource to ensure compliance regarding Title IV eligibility questions from financial aid staff. The Associate Director of Financial Aid reports directly to the Director of Financial Aid who is responsible to the Vice President for Enrollment Management, Marketing and Communications.

    Essential Duties and Responsibilities

    • Responsible for the management of the Federal Direct Loan and private loan programs.
    • Counsel and advise students regarding loan options and financial awareness of student debt.
    • Responsible for management of the disbursement process for all financial aid funds and administrative review of release of refunds.
    • Responsible for monthly reconciliation and disbursement reporting requirements for the Federal Direct Loan funds and the Federal Pell Grant program.
    • Access and analyze federal financial aid history using the National Student Loan Data System (NSLDS), and update online enrollment status as it relates to financial aid eligibility.
    • Determine and override complex and unique issues by exercising professional judgment authority as allowed by the Department of Education.
    • Complete federal verification and award financial aid funds in compliance with respective policies and procedures.
    • Determine eligibility for Federal Work-Study program and provide student eligibility information to Human Resources.
    • Responsible for posting external scholarships and tuition remission awards.
    • Responsible for maintaining current knowledge of Title IV financial aid programs.
    • Ensures compliance with NCAA and conference rules and regulations related to financial aid of student athletes.

    Minor Tasks

    1. Conducts financial aid seminars and workshops for admissions on-campus and off-campus programs throughout the year.
    2. Responsible for assisting with review and updating financial aid procedures manual.
    3. Assists students and parents in completion of FAFSA and other financial aid forms.
    4. Assists the Director of Financial Aid in updating financial aid publications.
    5. Serve as a financial aid representative for questions from other offices on campus.
    6. Assists the director in producing reports for federal and state agencies.
    7. Performs other duties as assigned.

    Minimum Qualifications

    Bachelor's degree with a minimum of three years of experience in the administration of financial aid, or 10 years of financial aid experience at the assistant/associate director level. Experience in awarding and certification of Federal Direct Loans. Knowledge of Title IV federal financial aid regulations. Working knowledge of the Microsoft Suite (excel, word, powerpoint) and experience with financial aid software programs, with preferences towards PowerFaids, Edexpress and EdConnect. The position requires a great deal of contact with the public and the ability to get along well with all types of people.


    This is a full-time position with full benefits and annual, holiday, and sick leave. Competitive salary commensurate to experience.

    Ways to Apply

    Applicants are requested to submit a resume and cover letter with three letters of recommendations along with salary requirements to:

    Mount St. Mary’s University
    Department of Human Resources
    Associate Director of Financial Aid search
    16300 Old Emmitsburg Rd.
    Emmitsburg, MD 21727

    Or email resume materials to: resume@msmary.edu.

    Mount St. Mary's University is a dynamic, Catholic, liberal arts university with over 2,000 undergraduate and graduate students. As a Catholic university, Mount St. Mary’s graduates ethical leaders who are inspired by a passion for learning and lead lives of significance in service to God and others. The university has a strong institutional commitment to excellence through diversity in its educational programs and employment practices. We actively seek and welcome applications from candidates with exceptional qualifications, particularly those with demonstrable commitments to a more inclusive society and world. EOE.

  • 21 Oct 2020 10:02 AM | Mason White

    Salisbury University, a member of the University System of Maryland, is a regionally accredited four-year comprehensive institution offering 58 distinct graduate and undergraduate programs. Located on the historic Eastern Shore, SU's beautiful campus is some 30 miles from the Atlantic beaches and 2.5 hours from Baltimore and Washington, D.C.

    Salisbury University is seeking qualified applicants for the position of Financial Aid Counselor I in the office of Financial Aid. 

    Primary Job Duties: The primary purpose of this position is to serve as the Financial Aid Office's first point of contact for students and parents, providing counseling to students regarding financial aid eligibility through in-person, phone, and email conversations. Under direct supervision, the position receives and reviews input and output data for accuracy, completeness, and adherence to financial aid processes and policies. Must exercise discretion and frequent independent judgment and action with moderate consequence of error.

    Minimum Qualifications: Bachelor’s degree and one year of professional experience in financial aid, higher education, accounting, or business. 

    Thorough knowledge of team office practices, procedures and equipment; of business English, grammar, spelling, and punctuation. General knowledge of the principles of team leadership and office management. Skill in interpreting and applying departmental policies and procedures; in operating manual and automated office equipment including personal computers and related software; in composing correspondence electronically and through postal mail, compiling statistical data, and preparing reports; in performing mathematical computations; creation and maintenance of paper and computer files; in effective telephone usage; in organizing, coordinating, and executing multiple assignments under specific time constraints. Ability to maintain poise and courtesy under pressure; to project a positive and professional image; to interact with students, parents and staff at all levels in a courteous and efficient manner; to lead analysis of clerical problems and selection of corrective action; to communicate effectively both orally and in writing; to establish and maintain effective work relationships both within and outside the team. Ability to maintain confidentiality of information and handle sensitive information with discretion and tact. Knowledge and skill in the use of Microsoft Office Suite, particularly Word and Excel is required.

    Preferred Qualifications: PeopleSoft experience preferred.

    This is a full-time, non-exempt, State position with a full benefits package. Starting hourly rate is $17.77, which is approximately $37,157 annually.    

    Applications will be accepted via Salisbury University's Online Employment Application System. Please visit our website http://www.salisbury.edu/hr/careers/to apply online. See the FAQs of the Online Employment Application System for more information and instructions.  To be considered an applicant, you must apply online and submit a cover letter and resume.  All documents that you wish to provide must be attached to your application in the Online Employment Application System. Please do not send any documents via E-mail.  Three professional references will be requested and required before the final stages of the search. Candidates will be notified prior to references being contacted.

    Applications received by October 29, 2020 will be given full consideration.  The position will remain open until filled.

    Diversity and inclusion are core values of Salisbury University. We strive to create a truly diverse and inclusive environment where the richness of ideas, backgrounds, and perspectives of our community is harnessed to create value for our institution, today and in the future.  To this end, the University recruits exceptional and diverse faculty, staff, and students from across Maryland, the United States, and around the world, supporting all members of the University community as they work together to achieve institutional goals and vision. To learn more about the University’s commitment to fostering a diverse and inclusive campus, please visit http://www.salisbury.edu/equity/.

    Salisbury University (SU) has a strong institutional commitment to diversity and equal employment opportunities to all qualified people.  To that end, the University prohibits discrimination on the basis of sex, gender, marital status, pregnancy, race, color, ethnicity, national origin, age, disability, genetic information, religion, sexual orientation, gender identity or expression, veteran status or other legally protected characteristics.  Direct all inquiries regarding the nondiscrimination policy to: Humberto Aristizabal, Associate Vice President, Institutional Equity, Title IX Coordinator, 100 Holloway Hall, Tel. (410) 548-3508.

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